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View resultsTranscript Details
- Language
- en
- Format
- text
- Source
- scrappa
- Auto-generated
- Yes
- Confidence
- N/A
- Created
- 2026-10-23 00:44
Transcript Content
And your your main focus needs to be right. Okay, you want to go home right now and I know you want everybody wants to go home. That should be your main focus. So what I would say is I understand that. But if they if they're going to rebook you or they they can refund you, try to go on your phone and see what other airlines they can get a one-way home and then worry about the next part of it afterwards, right? >> It might be more expensive. What about our bags and stuff like that? >> Officers attempted to mediate the disagreement while passengers expressed concerns about accommodations and returning home. Cases like these demonstrate how stressful situations can quickly place additional pressure on everyone involved. >> So what was the what they they had a issue with the flight originally? They couldn't >> Yeah, so it was the lead flight canceled due to weather. >> Okay. >> So like it's on their contract of carriage and everything, but you know, we give them the policies and everything. They're responsible for agreeing to that. They're responsible flyers and stuff. >> Right. I mean it's beyond your control when it comes to that. You'll accommodate everything else, but I I I understand the frustration. We've all been there. I understand that. >> So what about the hotel voucher? >> Yeah. >> What about the hotel voucher? So we were just told that the airline told us to leave two people in the bag. We were just coming apart to find out what's going on. >> Where's your stuff at? >> It's there. >> Like you go over the tram and you take the tram across to the gate? >> you take us back there? >> You just got to go to you just got to go to the gate and come back. Yeah. They should be okay with you. Show them the boarding pass. Our flight got delayed, canceled, everything else. They all they need is the boarding pass and your ID to get you across to the other side. They just don't want people that don't have boarding passes to be over there hanging out, you know?
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