[Music] and welcome to facts or frauds make sure you hit that thumbs up button you're subscribed ring the bell for all notifications so the next time you premiere video you can meet the live chat and leave a comment in the comment section tell me what you think and yes the phone scams and frauds are real and still happening and state police the county are investigating after a woman was swindled out of nearly 100 thousand dollars troopers say a 72 year old woman from was led to believe she needed to wire her assets to a bank in hong kong in order to keep them safe investigators say the scammers got away with more than 94 thousand dollars cost really is staggering in total older adults lose more than 650 million dollars every year to online frauds that's according to a new study this group cyber cyber hackers they love it they go out they get targeted it's actually kind of a misconception brian that that it's because seniors might not be tech savvy in fact it's actually the just the simple fact that seniors have more money they have more bank accounts they have brokerage accounts they have retirement accounts and pensions and these are the kinds of accounts that are being targeted uh the more there are the more complexity there is um the the more parts there are for a cyber criminal they're not being targeted because they're more vulnerable they're being targeted because they're richer that's to know what are some of the tips that people can use and what are some of the projects and products that are being used to help senior citizens fight this so there are a couple of different tips that a lot of people recommend particularly that seniors open up a dialogue with people in their lives now about this stuff make sure that if you have any senior citizens in your life older adults that they know that falling victim to one of these crimes is it doesn't mean you're stupid or incapable of anything a lot of seniors in a recent survey by the aspen institute said that they felt they were concerned that their loved ones might think that they were losing it or something like that if they reported being approached yeah and and let's be clear i mean the irs is and i i'm sure you get them i get them these voicemails it's like hi the irs needs your social security the irs is not calling you the irs is not sending an email they will send you a letter generally if somebody gets something that's asking for very vital information i guess a good rule no matter how old you are kate don't give it to him that's right um it's you just hang up any of those robocalls i think most people know that but you'd be surprised how often they actually well they must work otherwise they wouldn't exist i assume um absolutely i mean they're kind of like the walmart of cybercrime though it's just the vast spread um they just send so many out that if five of them work then they'd get something for you and also and i know it could be harder because even it doesn't matter how old you are remember 100 passwords is a pain in the you know what but don't use the same password for a lot of people it's an increase in online shopping during the pandemic scammers are trying to find a way to use the trend to their advantage that's why the better business bureau is now warning you about a recent amazon scam the bbb says people are posing as amazon employees and then making calls claiming something went wrong with an account or order and then asking for personal information the bbb says this is fake amazon says it will never ask for sensitive information over the phone or for payments to be made outside of its website a representative from the bbb says the best thing you can do is hang up and check your account yourself they're relying on you being very scared when you call when you get that call saying your card's been charged your account's been frozen you want to just make sure that you want to go to the legitimate site don't call any number that called you or don't call a number that they give you do your own research make sure your account's okay and then change your passwords now the bbb says if you get a suspicious phone call or an email you should just report it to amazon's customer service and they can investigate the situation from there it's known as spoofing when scammers mask phone numbers in your caller id display so an incoming call looks like it's from a familiar number spoofers often use your area code so a call may seem like it's from a neighbor a local company or even a government agency they can get you at hello even if no one's on the line sometimes scammers use spoofed robo calls to see if your line is live so they can target you later or you may be prompted to push a button on your phone to hear an important message don't do it it may result in fraudulent charges you may hear a recording or a live operator or some combination following a scam script designed to confuse you the caller may already know a lot about you and may try to use that to fool you into giving them more keep your guard up if a caller starts asking you for your pin or a password to a bank account or if you feel pressured or bullied hang up if you want to call back use a customer service number you can validate on a bill an account statement or an official website bottom line if you don't recognize the number don't answer and if you do don't hang on hang up learn more at fcc.gov spoofing [Music] [Music] more than 90 percent of identity thieves and data breaches start with a phishing email phishing scams pose as a trusted company maybe your bank a favorite retailer your tax software provider or your state tax agency even the irs here's one way to recognize a scam the phishing email tells an urgent story for example there's a problem with your account or you have a tax refund pending it instructs you to open a hyperlink in the email or download an attachment the link may send you to a website that looks familiar but your username and password goes to the thieves that attachment may secretly download malicious software mobile phone users are especially prone to responding if at home just delete if at work follow your organization's it guidance remember don't take the bait learn more at irs.gov taxes security together and remember please take these frauds and scams seriously thanks for joining baxter frauds make sure you hit the thumbs up button you're subscribed ring the bell for notifications so the next time we premiere video you can be in the live chat and leave a comment in the comment section tell me what you think until next time ishii thank you i'll see you later