you got to see from our point of view right like they're still missing $900 something doll the manager says that each battery that was refunded that money was in your pocket five separate times which totals up to the $900 so there's give me a second so there's the surveillance that they have and you admitted to it in your statement what's going on man what's that what I think you for me I guess they feel like I was stealing so my to do you I'm right I'm going be right here oh you want me to go yeah we're going that's why I leave he said I could go but I I ain't going nowhere man so what happened what they say they lost provincial people and uh we was doing refs and I was taking like if I do a person for it's it's a certain customer he come here on the regular for some reason he always pick me to do a ref so I got used to him coming so I kept do the re for the battery but sometimes she will come out instead of him waiting for me to get him the money back he'll be like hey man I'm going to put my battery in the car just bring me the money and I told him straight up like it'll look just as crazy if I go in the rest you get money with with the receipt and just walk out the door so I put it in my pocket he would give me a $5 $10 tip every time you come and that's was that and I told him they would show they show cameras of me putting it in my pocket on inside the store but I'm like well what's the picture of me outside the store once I leave well we can't show you that or we don't have that so I'm like well that's only the one side of the FZ but I told them man I y'all doing they doing their job it's it's it's no hard feeling that's why I'm not even I'm not running nowhere I'm not to make myself look like a suspect that's why when you pull it up I gave you my ID for appreciate that yeah just let us talk to him real quick you want to stay you want me to go yeah yeah you stay here for a second okay cool cool I appreciate your cooperation back in my pocket my phone and I got a pocket phone in this pocket in my box of cigarettes cool I mean y'all going to search me anyway but this only thing I got no not necessarily you're good so yeah I got caught up doing the refunds with a damn customer I should have been caught on to that [ __ ] but like I told him you know that that was my I was the fool for not peing gay cuz I'm way too small for that [ __ ] but anyway the customer been coming for months and months and months so when he would get refunds instead of him waiting at the register to get the cash refund he would always go out come out here like he's installing his own battery so they see see me getting the money putting it in my pocket but they inside the store but they don't show me on the same cameras whatever pictures they got giving the customer the refund and the receipt and it always been the same person they know the person information name and all that but so I'm like well how you show me inside the store but you don't show me when I come right here or you know wherever he SP he always spk either or why why you don't what damn what you was home yeah you call me I'm I thought you was at work but they don't they don't they don't they don't show me outside the store giving them uh customer his money or his with his receipt back to them with his receipt and then on top of that every refund regardless of what it is if it could be a piece of candy every refund that is done a a manager have to put their code in a regular crew member which what I am I can't do no refunds regardless of what it is without a manager putting that code in and improving it so whatever they they had a sit down with the manager before I got here but as I come in the manager walking out of the door so then he's like uh where where we seen where this man where they could tell me too much cuz it's somebody else I'm just moving cu the sun of my ey because it's somebody else personal information so they was like well we see her on one of the one of the cameras we see her giving um she she did the F but she put something to the side and give you the rest I'm like well so so what what are you asking me everything can can nothing be done in this store without a manager verifying it I don't see y'all calling the police off H so what's the difference what's the difference between me and her because if I was doing something wrong that basically mean two two can play that game because it takes two people to complete one transaction to ref so why is it just me and not her throwing her under the bus not saying she doing something wrong but if I know camera's in here why am I doing this she'll tell you I I damn show they ain't flossing no money around the damn house if it's like a miscommunication or mistranslation of anything we'll figure it out I I told I told I told them everything they needed to know I'm a store manager so I know that an employee can't do it by itself it's to to take did you tell the other Deputy that as well yeah yeah I I gave him my ID when he pulled up did you tell him that it takes two people to do a transaction for a refund no no I I just it just came out as as we was talking but you know I ain't had I I I told him I I I I fell into it so I was wrong you know what I'm saying I should have been smart and and and as I was on the phone with her I was like damn C and than cuz she the one that asked me to come in work early you see it takes a manager to do any um returns oh does it yeah you got to put the code in even oh that's my wife just say if you bought this soda and you came back cuz you want to return it for a flat or whatever reason once I do the refall especially oh I actually I take it back if it's a certain amount like anything over $30 or $40 you got to have a manager have to put their code there so no transa have been done without somebody putting a code in so so the person purchas the stuff you would come back try to he he would return uh he would um do battery returns he may come like this nothing new he knew that the store manager know that like this person doing this is is nothing new but they see her taking money and they see me coming out here but you see me in the store but what about me outside like you only show me half of the picture it's if it's a whole book stop showing me two pages and not all you know what I'm saying I mean but still like at the end of the day what what's the benefit of bringing the money out here that and and that's the same thing I said I should have been smarter than that because if I'm doing a refund why you ain't stand right there and get your money yeah with your receipt you know I said that earlier so that didn't and it's in my report I told them the same thing you know that that didn't seem right but I guess that was that's that's part of his so did you come out here and give him the money then every time how much was it well it just went in one situation this was just like man we we return thousands of batter thousands of anything a day but it always been the same person always been the same guy even they know that everything we talk about is documented on they end it always been the same [Music] [Applause] person okay all right I'm going to go chat with him you're good you can stare there you're good what's going on what sir I'm the regional La intervention okay uh manager so the gentleman is sitting outside probably on his bench yeah um while he was working for us he completed these fraud and refunds for the parts he returned them for that dollar amount M and then um I called the customer customer said they didn't do a return and he took the money I have it all in color and kept the money and put it in his pocket okay this young lady she's already gone um but I like the F charges but I can do that you know a later date cuz she split the money with him on that transaction okay but I have multiple transactions where he did it um and that's his name Haywood Jordan so the person would come in for a refund he'd give him the refund money and he would just put it in his pocket instead of so a customer would come in like for example a battery went out on their car they came in and they thought they had the battery on the warranty so in reality we're just supposed to give him a different battery yeah so he wouldn't give him a he would give him a different battery but not running through the system and would do a return like let's say if you came in and said hey I don't I don't want your battery and M going to go to advance yeah so just give me my money back so in reality he should have gave him the money back but what he did he let him take our battery and then pocket the money okay poet the money for about um that we can prove uh about 900 bucks okay so I talked to him and this is a Q&A that I deal with him question and answer he signed it dated it um or he you know kind of BS the kind of story told me but um video doesn't lie the money put in his pocket and then he claims at somebody outside and give that person the money did you confront him about the uh about taking the money like in his pocket and say he put in my pocket but then he would say I went outside I met somebody and gave it to him yeah that's what he just told me to yeah but I talk to the customers that are on that information cuz we take everybody's customer information to check U so we can have for the warant thing I know I just went in there and swapped out my battery okay so they don't even know that the heat is returning it yeah okay you want to fill out a statement yeah you guys going to first chars yes sir just give me a second let me go get some one second okay all right so just for my understanding again so if you would a customer would come in with the old battery say I want a refund you would give him the new battery and keep instead of giving him the cash back you would keep the cash as well in his own pocket yes sir says he goes out there I mean it doesn't make sense anyways but he says he goes out there and he gives him the cash if he does he does regardless he's still keeping the money um so just have a statement here I got a pen for you so it was multiple times yes sir how many total um that I have on video five times in 30 days in the last 30 days last 30 days all the same person um no all different random customers okay so it wasn't the same customer okay all right and then if you don't mind just for formalities for us we have he's a district manager if you can terminate him he knows he's getting terminated we called you guys but we still have to do formally that's to say it okay better than me well she can't really you have to write it in your own words sir so it was multiple different people it wasn't the same person but but the the on the other ones he showed I told him it it wasn't add up because the the last ones I did that I'm aware of I said all you had to do is call them verify it's basically that easy but I don't I don't know if that was done because if it was done it would have been a knowledge that it was acttion return but the main dude the main dude I've been talking about the whole time is the same person that we all show you the video and the pictures and stuff of you at like putting the money in your pocket I told him I didn't deny that because I said like I've been saying that they can they can approve what I'm saying I said yeah I I I should have did that that might make it look fishy but I met him right there so if y'all saw me putting it in my pocket right here like what's the what's the benefit of bringing it out here rather than just putting in like I I like I said I should have C on into that too because most likely he felt like I was EAS Target than he he he started the routine because they even know I don't know this person outside of Auto Zone maybe he he started a routine and act like I was the easy lick she know it lck me I was easy target so and and he come on the regular but it there four five times they may not be the exact n but I just say four five times where he would come do the refine but hey I'm uh fix this on my car just bring bring me the money in the receipt so I stupid hands come out here and do it so what it was he said he would fixing and that's that's in my what about the other people though but that's what that's I kept like I saying to you I've been saying the same thing to them I don't know what y'all got going on with other people because every other one I would recall and if it's recent I will recall okay so I I I mean I I don't know either the way it go man I'm not hiding I'm not running cuz I damn sure got the money that it add up to she tell you that mother damn show Ain coming home I can tell you that all right one second cuz I damn sure ain't got the money that it add up to she tell you that mother damn show ain't coming home I can tell you that much what what is the money I'm just I'm curious because if they okay so if they bring in an old battery and they return it for a new battery money batteries was was been returned but they said it was no Financial swap because they see me put the money in my pocket but not showing the video or they didn't the video what I'm saying is I don't understand where the money is coming from in in general like if he if someone comes in with this and says I want to return this and you give them a new battery and they walk away where's the money that's only under warranty swap that's only under warranty swap so you can if your battery under warranty you can either get a warranty swap for a new battery or you can get a full refund either or it's whichever one YouTu but if you don't no longer want that battery cuz it's a piece of [ __ ] battery most people going to want their money back like we so they get a refund and then they go and buy a different they can but not that's that's just up to them but that's that's an option but you have an option to get a warranty swap for a new battery or if you realize Auto Zone batteries is a piece of [ __ ] you get to full refund and go to Walmart and buy whatever you do whatever whatever you choose to do with the money so it's either or but you said he was coming out here to put a new battery in the car so he must have purchased one from here under warranty yeah because for anything to be retired you either got to have a receipt or warranty so once I go once you bring me your battery and it's a knowledge that your battery is under warranty and can be swapped out return that's the only way we can go to the next process then where does the money come from like where what if you're swapping out batteries there's no money in in battery if we swapping out battery get but my point is that if he came in and he got his battery and he got a new battery because he was putting it in the car like you said so he swapped out a battery the dude that always come out he always get a full refund and he will act like he's coming out to swap his battery or do something else instead of him standing to the register and getting his money we're not just talking about one occasion we're talking about different occasion where he he's not just purchasing or returning the battery his other items also so it's not it's never way he was he just doing batteries and batteries only sometime he was switching up sometimes he would do this sometimes he would do that but two or three different occasions instead of him waiting not always but instead of him waiting on the register he will come out to the vehicle for whatever reason and have me bring it out I should have fail for that I should have did that and I I'm own up like I've been owning up to I shouldn't have did that that okay it wrong on my behalf but at the end of the day you showing me one video but you're not showing me the other so I I don't I don't know okay I don't know I well he just told me I said I I don't really understand where the money comes into place like just it's you know I just don't understand it um like if someone comes in with a battery hands you the battery and they want an exchange then you give them a new battery whereas what is the money and then um he said sometimes people just get returns and I was like but you said that he came out here to install his new battery so he must have like I just don't know where there's money involved right so like explain it to me and he um he said that he returned a bunch of other stuff too and so he was bringing it out to him and let me backtrack a minute he was like oh he didn't get another battery um and I said but you said he was installing it oh he was pretending to install it confused if you think he's I think he's trying to F I don't know I don't know I mean I don't know if they'll be too happy with oring charges something that but he's going to fire him right now and he wants us stairs I'm sure I don't know I'll call last because you don't do you have have have you seen the video I'm going to right now it's all like how are you good how are you doing good thank you you can go ahead yeah I didn't want to interrupt y That's a report that I utilize that tells me um cash for transactions and that's how I was able to was all batteries or was it a variety of things it was all batteries but that I have on video I know there other other stuff happen but I didn't have video time so five batteries were the cash for five batteries was kept yes sir okay which is a total how much is each battery uh they they vary so each transaction if I there'll be electronic journal for the dollar amount for room so it'll be the total amount is here yes sir so that's battery number one mhm and then that's some screenshots of you know it and then the next one will be the same way information but this is all in different dates that each battery was taken yes sir same thing and then the dates will be in the bottom okay yeah I don't know if he's like genuinely confused [Music] or so um I interviewed him a couple months ago back in April I didn't have cameras in here so he BS his way out of that same kind of thing acting the confuse thing and then today when I talk to him he was lying the first time and I fin camer com now yeah and it changed and then you admitted to it yeah he says he you know have a background so trying to live a different life into it this is the willingness to prosecute for if you being a manager you're just going to sign on behalf of Auto Zone um this is uh top saying you do not wish to pursue criminal charges the bottom here is you do wish to pursue criminal charges um you uh fill out what you please if you do it's going to be uh [Music] AutoZone all right I a had that much to right cuz I don't went through a whole put I just put uh I was doing a return I WR SL me c I was doing a retop a refund for a battery for a customer lots of times she did come on the regular which we all know um he came on a regular basis he would never stay inside at the store he would always come outside I was using I said something like I was using very poor judgment I should have know better but it's short but it's the truth it would always come on the regular I should have been smart enough the [ __ ] beat somebody outside with any [ __ ] thing yes he would give me a tip and I admitted that on on and they documents on their recording like a lot of customers they don't want to we we we there's no policy against us giving tips but a lot of customers for whatever reason they don't get chips inside the store like I don't know everybody his own but every time he come he will also give me a tip and I told him that so I mean I don't know but but I use a b job yeah I was so so here here's what kind of gets me a little bit um like when I'm giving somebody money money that's not mine doesn't go in my pocket you don't well what I would do is I would take the money and I would walk outside like this I have a fol but I [ __ ] up like I'm not I [ __ ] up am I Thief no did I [ __ ] up yeah all this that's going on it's the same person same situation like it's not this that it's always the same scenario the same person I don't know the person personally and they even know that if you come to me for me to do a refund or anything I have to put your phone in there's no way for me to know your personal information your phone number your name unless we know each other person but okay you swear everything you written on this statement is true and complete it was just short it could have been Mo but h i [ __ ] with different that in 2 three hours I should have us better judment I'm way smarter than that like I ain't no goddamn fool at all so they was asking me well how much would he give you sh me $5 [ __ ] $20 there I was never no [ __ ] huge amount of damn money so the the what the 931 come in is not what was it feel like was put in my pocket and I went to the mo or whatever 931 come from the the amount of returns he did since I been working here he told it up to $931 so that was the amount of the batteries that was returned in toal right that's that's kind of what I was telling him when I'm especially for short term yeah it wouldn't go in my pocket it would be in my hand them if they were right and especially especially like they don't have it still you know like the money's gone you know what I mean like you put it in your pocket and they still and went straight to the c i mean i course you're not there's no way to prove prove that and I know because that's what I asked I'm like okay Y show that on the inside why even if that's what you did still he's getting a new battery and the money back they said that they know they said that about a whole another person that I was Will what they said that about a different person than I wouldn't and that's that's the right yeah there's multiple people I guess that said that I have no regulation at all the end of the day they're still out $900 something doll yeah that what I was telling her $900 no the $900 that they came up with for the amount was the amount of total returns that was done within whatever time for the period they calculate that's where the $900 $931 right so he was asking me okay whatever he gave you a tip or whatever how much didn't tow up to I couldn't how much didn't tow up to I couldn't come up with a G nipple but that was like you know $5 [ __ ] $10 that little [ __ ] like that but it was never like if you put everything together I wouldn't even say it was 80 bucks and that's on the high probably nowhere near that of what he gave me every time he like that's that's no [ __ ] money it ain't no it ain't no fraud scheme we not teammates I don't know this D I have no personal relation sh no person dealing with this dude or nothing he's just a regular customer that come here on the record that's all it was and they know that but I can't stress it up I I'm too goddamn smart to do what I did or to fall what I feel there's no way around but one thing about it I not St I never been a keeper I don't have a criminal record my wife would tell you a woman ain't going to lie you been a woman I'm sure you should know your damn $931 that sure they come to our house and damn sure in in my bank account and I can show you my transaction for the past 8 months if you want to see it it ain't going to our house it ain't going to my bank account and that's the god Hest truth I don't have of course they're not talking about all that one time but the total of the total of of the batteries since day one up until whenever the last day record that $930 a't never only thing I got connected with financially is tips we get tips all day every day that's not how nor if change she your wife you give me a 5 10 another tip that's not that's no we have no policy against tip or none of so did I have yeah and I told I mean so look man like you got to see from our point of view right like they're still missing $900 something dollar the manager says that each battery that was refunded that money was in your pocket five separate times which totals up to the $900 so there's just give me a second so there's the surveillance that they have and you admitted to it in your statement you only show me uh one maybe two you show me there's five refund or $900 total for five batteries that for five batteries that is missing so there's five total batteries that is essentially missing the money that's where the $900 comes up oh yeah yeah that's that's what I told her but also I I told her that but I also told her that $931 that damn St ain't go to my pocket I ain't go home with they're saying otherwise you know they they got a job doing like I they have their videos Man I mean that's when it come to videos I a see what they seen he did show me one and I had a logical explanation but is is is it a [ __ ] up scenario yeah man it is I mean you ain't no fool I ain't no fool nobody's a goddamn fool I [ __ ] up bro but I ain't been around this [ __ ] steing I'm the [ __ ] number one employee in here and and and like I told him if I know y'all got cameras you you have to be AOL to do it and you know his [ __ ] eyes where the hell ever well apparently apparently they didn't have cameras at one point they just recently got the cameras but either way it go like and on top of that it's always a manager on the floor nothing can like I said earlier I'm not getting R I don't have an attitude but like I said earlier every transaction that anybody do when it comes to return has to be verified so the managers verified what was they transaction the all the transaction was verified okay Jordan returning this what is she returning this okay is this if what you this computer say turn is it right here yeah okay the manager put their code in verify and print it out it's nothing I can do financially without being approved in not just physically but visually verified it just ain't well it doesn't look like you even like put it in as a refund in the computer you were kind of you were kind of just like here's your new battery I'll meet you outside no that's that's that's not possible because for for any refund to be done why what you said but for any refund to be done you have to go through St procedures from a all the way to Z I get yeah those procedures weren't happening is what I'm saying okay I'm saying like he came in with the old battery requested a refund you gave him the new battery without doing any of the procedures on the computer or eating or needing any type of manager approval and then you put the money in your pocket so you essentially skip the step skip the steps of the proper procedures if you will you talking about what we kept saying do a D B you talking about that that's not dude a that's dude B and I told them I don't know what they're talking about on that specific situation because they didn't give me a rundown scenario I was under depression but that they was talking about the same dude because with that dude that's what was going on with that D just just somebody get W to re want hard earned money back walking out the door sh be red play right there at the end of the day man all the all the all the circumstances and stuff is in line for us right um obviously a crime was committed right you're owning up to it right but you understand that what you did was wrong right that's the most important thing um I mean from from maybe from a bigger perspective and I see what you say I'm not trying to debate what you say but nothing I did was intentionally and nothing I did was frud or however you want to put it but it was po Judgment at the time right I would say that it was and I should have [ __ ] knew about but was anything intentionally at the end of the day like I'm not saying you're lying but like how am I going to prove at the end of the day if it was intentional or not you know you get what I'm saying I'm saying yeah you just like I told him man you just doing you just doing your job so I'm not going to go back and forth and debate Pro you wrong to Pro with me right at the end of the day I ain't walk out you store with no godddamn 9 30 total plus not just one transaction total and like I I sh you not you can go and type in a pafic battery or specific specific anything and that computer to say we got 10 of them but we probably w't have none on [ __ ] yeah and and whatever manager in there can contest for that like yeah it's it's just right I mean at the end of the day man like the the the only unfortunate news is they want to press charges and they want you and they they want you trespass and stuff so like you know [ __ ] up but maybe somebody doing their job they doing their job doing their job yeah I mean but I mean I'm you don't R my [ __ ] ain't nothing po up I mean course I ain't got no yeah I ain't got no criminal you got in trouble you got in trouble on the back in the past right for like dope Stuff n man what you talking about man oh St a you see how long ago that was yeah that's what I'm saying like a long time ago but nothing like out here yeah no I once once I left Jacksonville that was a turn point for me but when I moved from jackville to St I still had one foot I yeah I didn't I I didn't bring both feet to the door until we move to St I my son once my son was going 15 years ago some 15 that's when I really turned new get it right man my first step getting out of Jackson man and that's why I tell people man no matter what what's going on in your life or how Fu up situation I know where I came from and I know what I've been through looking back at that I know what I now if even I bet I could be locked up anything so being that I'm at least right here even though I'm talking to police I'm thankful for a hard small [ __ ] yeah for sure for sure I look at [ __ ] like that that's how you got to look at life man not to man got so I see man I'm it's always tomorrow just this this hook this hiup bro just get through it and and figure it out um I mean obviously like the only issue is it's a the severity of the crime it's the dollar amount is over the felony amount and so that's like feeling I should have [ __ ] I would off having that amount of money so it's technically grand theft and that [ __ ] going to be on my record yeah I mean that's I would I would have rather had the $931 put this [ __ ] to deal my R like come on man so that's what that's where like the has my my I would have been better off goddamn having that money in my godamn me SP [ __ ] light and [ __ ] I can't that's not even half actually that's a little less than half of my [ __ ] rent like [ __ ] that like sh that high so this a trespass warning from this location it's not sh It Off okay it's just saying you're not welcome back on this property and if you do return back to this property you'd be subject to arrest by so once we're all finished here you know if you're if you're here with us you're like I said man because of the severity of the crime because of the dollar amount and everything like that unfortunately we have to take you down okay so if you can just turn around for me real quick I know I I'll let you you just turn around for me and then we'll uh we'll handle this put your hands behind back together I know man I get you I get you I get you do you want me to take your name tag for you9 do you want me to take your name tag for you is it a pin you want away yeah oh come get uh I think it's in my pocket my uh wallet like with my debit card and stuff so he's the only one that's going to go to ja all right the other lady is not going to ja all right she they haven't recorded her yet so they are going to they're just collecting she she quit so they're addressing I ask this question so we're not saying that she's not going to they're addressing that at a later time because she's not here she was here right now what what she what she trying to get out I'm saying she was here also to work yeah she called me she saw him ask him to have a good day she went home yeah she she called me to ask him to come he says they're addressing it I understand that but then he gets locked up and she goes home tonight I'm just ask so what I don't know I don't know why they didn't repord it okay but they said that they would be addressing it at a later date yeah we're going to get everything cigarette that's she put it in my mouth like what do they oh oh my my dad huh my dad can I go in yeah it's just a wallet yeah yeah you're good I just C it it's just a wallet I ain't got no anything else we find we'll get you and then this is his as well jewelry oh yeah yeah NE one here it's only one take you want to take the softness take the I can I can try if you want there we go keep pH anything get her everything oh sh uh put the pin in your phone Tony that light be that oh you going get out get up let you know this is embarrassing y might need to keep you in very just take like take like a funeral p man then we'll get this over right I don't see it was on the faster this is all done how much what I have to like first appearance like in the morning or something yeah you got it ready goad and go [ __ ] I might need to stay with them [ __ ] looking like that