hey trendys trendsetters and my trendy tribe okay y'all I'm trying to just come with the facts I'm hearing stormy it's over here pulling people's videos down for bullying I don't know where the bullying is coming from because I really do feel like people always come with receipts when they speak about things pertaining to her um of course my statements are alleged and in my opinion and therefore entertainment purposes only but here we go again uh stormy posted some stories y'all alright so the first part of the story The Instagram story says had my biggest sale of the year and not one order is out of our shipping window okay um that may be true in your recent orders what about your past customers that still have unanswered complaints on the Better Business Bureau because two things can be true I I have questions that's all I'm saying the next story says oh she has a thing of her printing out her labels you know she now has to show her labels printing out so this her story says shipping over 600 orders a day period and I'm in a five business day window people love saying I need to get orders because we fell behind Black Friday but meanwhile we've been in a five to seven business day shipping window for over four months and some weeks we were hitting two to three business days again you're speaking about present and I am glad that if those customers that ordered within the last four months are getting their products I am happy for them happy for you but you're pretending like the last two to three years didn't happen and that's where we have a problem your customers which you know who's your Target demographic black women correct and and even if this also can be used on men let's just say the black community then let's just say that there are customers that are that have not gotten their products why have they not gotten their money back or their products at this point most of them I think have said they just want their money back and the Better Business Bureau still shows some complaints are just completely unaddressed unanswered there's still a f uh grade on your Better Business Bureau rating so yay for your four months yay for that but what about the customers that didn't get their products or their money back I don't we don't need any more gloss over any more glaze over and and pun intended with your body glaze we don't need that what people are trying to see is you have some sort of redemption and not Redemption and you taking care of the new customers that you've gotten attention from is taking care of the ones that were with you before you really even you know were on the show and everything else what about those that were supporting you and they just have to take the loss and see you flaunting as if this is what you do like you said specifically you time stamped it that you just got into your window of staying within the what is it five to seven business day window within the last four months okay now I'm gonna read a complaint this was not about shipping but I'm going to read a complaint it has yet to be answered at the time that I took this screenshot I took the screenshot on August 3rd 2023 at 9am in the morning but this customer their complaint is on June 28 2023 and at this time the status is unanswered okay the person says I am trying to cancel a 30-day subscription with canvas Beauty brand stormy and the website do not have anything to select for cancellation I sent two emails to two different email addresses linked with canvas Beauty brand there's no contact number to call and speak to anyone I just want to cancel this subscription as of June I do not want to continue I want out of the subscription immediately the redirect website Etc is bogus and nowhere on the site can you unsubscribe or cancel please help me with this issue I also see his other bad reviews with this business owner thank you that's from your customers we're not making these things up I know you want to think that because someone is uh likes Melody that they automatically don't like you now you've given us many reasons not to but that's a personal opinion on the individual basis because everyone can think on their own my largest criticism if we're going business to business my largest criticism is how you're treating your Target demographic which is mainly black women and you know in general the black community but it you know so these stories irk me because of what behind the scenes you are not taken care of but you continue to seem to cry out victim you continue to pretend like you don't know where it's coming from if you did good business there's nothing to look at there's nothing to do but to be like well I don't think I would like her as a person but her business size seems to be good to go I don't the people that can say that are the ones that are saying they've ridden me under my comments before they're like well I got my product and I'm like I'm glad I don't want people to not get their products so that's awesome like honestly good I that's what I'm hoping for everyone please give these people their products and if they have an issue give them their refund if they so deserve again when I do see some of the complaints get answered on the Better Business Bureau a lot of times the answer is there's no refunds on this sale but the complaint was about how they didn't even get the full product or a product at all that was the complaint so how are you not refunding missing products so this that's why these stories kill me and I try not to over post about her because every time all I'm going to do is keep posting the the writing from the BBB like that's all we have to keep doing and I go on there and I'm like oh here's one from June um looks like you so far went you know you made it through July you did make it through July we're in August we'll see what happens but Stormy this is so serious like every time I do this I'm trying to be serious it won't matter you like The Glitz and Glam I'm not even gonna say it in this video I'm sure there's another time I'll have time to try to you know ask you what's going on it just seems Lost Cause but I'm gonna have to stay on when I see these things that hopefully someone will see that there's another side to it and if they really do like your products they maybe should just try to go to the retail store because the online order thing I know you said in the last four months you're doing good and that's great I just keep looking at these people that have not gotten their money or their products that's all I keep seeing every time and that was for a span of two to three years so again I'm just I'm not at this time impressed with the four months the past four months but that and that is my personal opinion but I just wonder what goes through people's minds that that have this kind of business practice like how do you I don't know trendy's trendsetters trendy tribe let me know what y'all think I'll talk to you later bye don't be so hard on people and Brands when they're going through their growing pains when I was in my Growing Pains I saw comments like that's why I support black business look it has absolutely nothing to do with being black it has everything to do with not having a mentor not having the proper resources I can tell you the God on this truth I there was time like when I first started we were sitting on three million dollars nobody would loan us anything to help us scale more and we had everything that we was qualified for so when she said that it's we need you guys we we need you guys not to support our businesses but so we can go out here and learn and continue to grow so we can come back and bring you back up and support you because we're the ones who's going to give you the answers because no one gave us the answer [Music] thank you