[Applause] [Music] 1,200 firefighters. One of Britain's busiest fire services. >> Oh my god. >> What's happening? >> Heroic stories. >> Hello. You >> of ordinary men and women. >> Who do extraordinary things? >> Doors open. You got house fire. Bravo 21. Risking their lives every day to protect over 2 and a half million people across the West Midlands. Filming on the front line of firefighting has always been impossible until now. What you're about to see are stories filmed by the firefighters themselves. >> Yeah, that leader. >> Okay, get a reel down here and a reel for the PA crew. For the first time, using groundbreaking technology, heat proof helmet cams, we can see and hear what they do as they go >> into the fire. [Music] [Music] Coming up, Northfield Blue Watch are on the scene where a car's plowed into a tree, injuring the passengers inside. >> You are trapped by the vehicle or trapped by your injuries. In this case, we call it trapped by their injuries. >> Arson rips into a derelic pub and Albury firefighters take on the flames. >> When I send crews into a fire, I worry about them every single time. And it's a case of do it yourself when a have a go pensioner tackles a blazing car threatening his home. >> You step back from there now. Okay, we'll get it sorted. >> For most of us, running into a burning building would be unimaginable. >> But for Alry Whitewatch Commander Adam Joyce, it's a dream job. And it was all I ever wanted to do. Growing up, I just wanted to be a firefighter. And you know, I can't actually remember all the reasons why, but it was always a passion. >> Dealing with danger has become second nature. >> It is a dangerous job and we do face dangers on a on a daily basis. We will risk our lives for the benefit of others. The irony being that when I have to make a decision in my personal life, my friends and family tell me I'm terrible. I can never reach a conclusion. >> All right, service. >> Hello. Um, I think there's a fire in a building that I've just driven past. It's called the Gold House pub. >> It's 7:12 p.m. and a report comes in to Albury Whiteatch of a fire close by. We'd finish our checks at the start of shift and we would just make ourselves a cup of tea and the bells went. >> It's a location watch know well, the local pub. >> We have a 60 seconds response time, which means we have to be from wherever we are, ready to go on the fire engine. >> We know the Dolls House Pub well because arson attacks have been fairly common in there over the past few months. In the driver's seat is Tony Wallace. With 17 years under his belt, he's one of White Watch's most experienced firefighters. I've been there in the past. I knew uh knew the situation, knew what it was likely to be. Property was had four floors, a basement, ground floor, first floor, and an attic room. Delta 5 radio. We could see the smoke rising into the sky which tells me straight away that it's it's a severe developed fire. >> Let's secure our water supplies again please guys like we do and we'll go straight to main jets. >> By the time white watch arrive at the scene fire has engulfed the first floor of the building. >> Delta 15 receiving him. >> Yeah. Straight around the back please. and uh just give me an update from around there. >> Kids right on the back, mate. We set it on fire. >> There is a lot of pressure on an incident commander in the first couple of minutes of arriving at a scene because we have a lot of information to gather and to digest and then to formulate into a plan. >> An update from the back as soon as you can, please guys. >> Is the life at risk? Is the property at risk? >> What actions do I need to take right now to prevent this incident from escalating, >> folks? Are there still squatters in there running away? >> Okay. >> One of my priorities, of course, was to identify whether or not there was a risk of people being trapped by the fire. >> Uh, one of the local residents has said that there was kids playing in there. Um, I don't know whether you know you want to say it might be a person until we know otherwise though. >> Yeah, thanks. I've just got some witnesses over the road. Um, I'll just speak to them. So you saw Did you say you saw Okay, >> there's four of them. >> And you saw him running away? Yes. >> Okay. All right. Thank you. >> Now Adam is confident the building is empty. It means whitewatch can go to work. [Applause] >> At that point, I was hoping that perhaps we could deal with the fire, the majority of the fire from the outside. Let's get you closer in there then. >> I ended up firing a jet of water into the building. Obviously, more water you can put onto a fire, the quicker you're going to knock it down. >> The jet from the outside was really really effective. Um, but the common misconception is that when the flames are out, the fire's out. And that's that's not the case at all. Once the flames have been extinguished, that that's really just just the start. >> Nice one, Dino. We need some more water. We're out. >> Having used all their engines water on the flames at the front, Adams called him back up to attack the rear. >> Right. Delta 31 are just pulling up. So, watch kind of due receiving him. >> Yeah. Go. >> Yeah. Jace, when you pull up, mate, will you put your water straight into the back of 11 one for me, please? >> With the flames now at bay with a new supply of water, Adam can take the operation to the next stage. Did >> you go in as a BA wearer last time? So you know your way around in there. Okay. >> So I made the decision to commit three firefighters into the property. That that was Drew, uh Tony, and Marie. >> Team of three. >> I knew that Tony had been into the doll's house. Tony knew the layout, which is really important, certainly when it it's dark and smoky. The crew go in to check the fire is out. >> Hello. >> And to see if anyone's inside. >> Hello, fire service. >> It's a very difficult uh situation to to be in when you when you start entering a building like that. >> It was uh very obviously derelictked and very obviously previous fires. That's when you need to be really aware and on guard of of where you're going and where you're putting your feet up >> there. >> All your weights on your back foot and you're moving your arms and your leg in a such a manner that you're testing see whether or not it's safe to put your foot down and move forward. It's very hazardous. You haven't got the integrity that you would have in a normal building. >> Okay, Marie, that should be it. >> When I send crews into a fire, I worry about them every single time. >> Is that just lean onto that? >> That's just um a toilet in there. >> They're a highly trained team. However, there is always risk. Tony and Drew use a thermal imaging camera to search for any heat sources in the building. >> Yeah, the hot the hottest part of the room was just there, that corner there. So, >> there's a lot of temperature in the room. Um, and fire can spread in ways into roofs and floors. So, we have to be very safe and make sure that that fires out, which often involves putting an awful lot of water on. In those sort of conditions, you do become quite fatigued really quickly. Your body has no way of keeping cool, so you can overheat. >> Look out, guys. Get through there. >> After 30 minutes, the team locate the source of the heat. there. >> The only access into that room was a small sort of hatch into the eaves of the roof. So access was quite difficult. >> Moving through a small opening with a breeding operator cylinder on your back um and everything else that goes with it was very difficult. You can get it caught and trapped. It feels a bit unstable, is it? >> Yeah. >> Yeah. >> I don't really want to be crawling in there. >> Unable to reach the source of the fire from inside, Marie and Tony are pulled back. So, Adam can call in a helpful piece of heavy duty kit. >> It wasn't safe and it was going to be unsuccessful to try and fight that roof fire from the inside. So what they requested is that we could use our hydraulic platform from above. They can make sure there's no chance of it sparking back into life. >> It was only through the hole in the ceiling where it came through. >> They use something called a ceiling hook to remove all of the loose ceiling tiles. a thermal imaged camera to have a look at all the hot spots and the areas that may still be holding heat and and flame. >> It's nearly 9:00 when white watch finally call time on the doll's house pub. One small act of arson by local children has taken Adam and his team close to 3 hours to put out. The cause of this fire I I firmly believe was arson and witnesses suggested that there were children seen running away from it. I don't believe that this fire was started by two rocks being rubbed together. Battling fire, cutting casualties from car crashes, >> and saving lives are everyday situations for West Midland's firefighters. Picking up the pieces of our broken lives is what they do. Northfield Blue firefighter Andrew Connelly is a trained first aid specialist. >> I wanted to be a casualty carer because the core of what we do is for the casualty uh the best outcome for the casualty. >> I was drawn to the role of of being a firefighter um because because of the excitement and the unpredictability of the job. >> Fire service. >> Hello. Your attendance please. RTC car V3. >> Has there anyone reported trapped at all? >> There's two people in the back who didn't say they were trapped, but they got significant facial injuries. >> They're only 2 and a half minutes away, so it couldn't be long. >> Fabulous. >> As you develop in RO and as you get more experience under your belt, you see certain jobs that come through the printer and you can you you almost know what to expect. Lock the road covered through North. >> 2:00 a.m. Northfield Blue Watcher on their way to a car crash where a mini cab has collided headon into a tree. >> On the way, you always think car and tree doesn't always end up well because the the trees don't move. They're not like a lampost which is designed to break. >> Inside, two passengers are injured. Phil captures the scene on his helmet cam. Luckily, in this case, there was a paramedic already there who was just happened to be passing. >> He' done an assessment of the casualty and he believed he'd got some facial and head injuries, but he thought it was just a quick extraction rather than having to cut the roof off. So, he asked us if we could remove the door first, which we did. [Music] >> The crew check on the physical state of the two passengers. It appears they've been drinking on their night out. >> Alcohol can can hide some injuries. It's almost pain relief for the patient. >> It's a distracting influence on where their injuries are. >> So, our plan basically is once the door's locked, this lady openly, we're going to step out and take control. She's holding his head really well there and not moved cuz we've pretty much come across. >> Yeah. Yeah. Yeah. >> Firefighters and paramedics work together to get the casualties out of the car. in the back. >> You kind of got to look at the scene and the mechanisms of injury. >> The gentleman had a a blooded nose, so potentially a broken nose. Um, there was no airway issues. All his vital stats were within normal parameters, maybe a slight increase due to anxiety. >> The couple in the back are two of the lucky ones. Last year, nearly 25,000 people were killed or seriously injured on roads in the UK. >> Are you waiting for the ambulance? or trapped by your injuries. In this case, we call it trapped by their injuries. So, what we do is we make the gap they get out of larger so they can get so we can bring them out safely without making their injuries worse. [Music] >> We just basically lifted them out onto the stretcher as a crew. If you notice, it's led by one person. That's where we like to do it. Whoever's holding the head leads the extrication. So in that case, they would count and they were told to move and you'd move the casualty as they spoke. [Music] >> Billy, [Music] >> if you come across as calm and caring and reassuring, it goes a long way to helping the casualties condition. reduce or maintain a steady heart rate or maintaining a good blood pressure and just giving them a bit of hope. >> The passengers in the back weren't wearing seat belts. >> So on impact with the tree, they were thrown together causing their injuries. >> I realized that I'd got blood pouring down my face and so would she have as well. Head was hurting, blood everywhere. I know and stop bleeding. >> You were in agony. >> I lost lost a bit of consciousness. The shock that got me up. >> Yeah, that's good. Then >> crew commander Phil takes a report from the mini cab driver as to how he ended up hitting the tree. >> Oh yeah. Were you driving? Yeah. >> We did ask him how it happened and he he wasn't quite sure. Lack of concentration maybe. >> It's not. Could have been just a millisecond, but that allowed him to bump the curb, lose control slightly, hit the wall, which then then he hit the tree, >> and the next thing I know, we'd stopped, and there was branches coming from underneath the front of the car, >> which was a sight to see. >> What happened? >> The trunk of the tree was at the rear of the car and the the branches were sticking sticking out the front. >> The wrong way. >> We did think How did that car get there? >> Normally the tree breaks the car, but this time the actual car broke the tree. >> I've got to admit that's probably a first for me. >> You'd think that hitting the curb would roll the car or hitting the tree would stop it. So >> I must have gone at a speed to go up the tree. Obviously knock it down must been traveling at speed. >> We actually put that incident straight on our Facebook page just to make that aware. We took a photograph saying just be aware when you're on the roads. Just concentrate. Don't look down. Don't look away. Don't get distracted by phones because this is what happens. >> Because we were facing each other talking. Jolted us both forwards. >> Chest of teeth. >> Yeah. I >> must >> must have gone into the top of Shiv's nose and he went into underneath my nose cuz it was underneath my nose that was cut and my teeth my tooth was chipped. >> Oh yeah, you're all right. >> I was just hanging off. It wasn't enough. >> It was a It was a bad cut. It was a deep cut. Yeah, >> it's still there. The core of what we do is for the casualty. >> You sure you're all right? >> Yeah, I'm all right. You >> sure? >> The best outcome for the casualty or whatever we do is casualty centered. Um, so it's a fundamental function of of the role that we carry out. If the casualty is not well at the end of whatever we've done, then we've failed in our role. If you've helped somebody in some way, >> well done, Billy. >> Then it's a a great achievement. The responsibility is great, but the achievement is is better. >> It's priceless. >> It's not a job, is it? It's more than a job. We you want to help and and you don't and you don't want to forget that all the exciting bits and the cutting people away. At the end of the day, you're there to help someone and they're the most important thing in the incident really. It's it's casualty-led and that's what it should be. [Music] >> Casualties Lisa and Shiv received immediate care and were taken to hospital. Thankfully, there were no life-threatening concerns. But we were lucky the tree was there cuz behind the tree was a brick wall. >> Yeah. >> And that could have been a lot worse. We We were lucky. We were very lucky. [Music] >> Almost every firefighter across the West Midlands has a nickname given to them when they first join up. It's uh Ruby after the soul singer Ruby Turner cuz my surname's Turner. [Music] I suppose I've been called other things. >> Action. [Music] My wife and all her side call me Tom cuz she's in the fire service. All my family call me Richard. Richard Tommy Cooper. [Music] Toby Shakespeare. It's 2B or not to be. You know, my name's not Toby. It's Simon. It stuck with me for 25 years. So, uh, and people outside the job call it me as well. So, >> I'm quite happy with it. Yeah. No, she calls me a lot of other names. [Music] [Music] I've been at Bloxswitch now since 2006. So, 10 11 years coming up this year. It's got a variety of clientele I should say if I can call them that. Uh from you know you your so-called council housing estates to the more sort of affluent areas. Sometimes you get you get more respect in some areas than others, but at the end of the day that they're all our public that we need to serve. >> Whether it's elderly, a young family, single parents, you you go out to them and you sort of tailor it to their needs really. >> Today's call out takes Toby and Blockswitch Whitewatch to an unusual domestic accident. Betty, an elderly lady, has taken a tumble and trapped her foot painfully behind a radiator. >> The only information that we got that she was an 89year-old lady that had fallen and needed releasing from a radiator, which it could be anything. So, we never really know what we've what we've got until we get there. >> Okay. Somehow she'd managed to dislocate her ankle and turn her foot over >> uh and her heel was wedged under the radiator. >> All you want to do is take pressure. >> Without being too graphic, the the foot was upside down. >> That's what this job's like. you see things that you think, you know, it's perfect storm of of circumstances and different things and it just it was just mindboggling really how she how she did it. >> One of our firefighters, Robert Turner, otherwise known as Ruby, >> he's great with the old ladies. Uh, and he he just laughs and jokes with them, keeps them really comfortable, and he absolutely loves, uh, chatting away to them. [Music] She's a nice lady and she was getting a bit upset. So just to cheer Betty up, I says you Betty, you still got some nice legs there, Betty, you know, and it just cheed her up a little bit, you know, and she called me cheeky. I think >> she had done some kind of damage to her ankle um and was in a bit of pain at the time that that couldn't actually just pull her out. Can we just get some? >> First job, turn off the central heating to stop Betty's leg burning and then remove the bathroom door. >> You want to go for pain relief then? >> While we was making a plan of action, obviously the paramedics were >> administering more pain relief to Betty. just going to give us some pain relief. It's going to hurt more. >> We might have just ripped the radiator off the wall, >> but the paramedics were quite comfortable that Betty was in a stable condition. Uh, and we got time to let the radiator call down and unscrew the radiator from the wall and remove it to to release a foot. I'm coming back. Helping the elderly who have taken a tumble is one of the services offered by West Mid's firefighters. For people aged over 75, such falls can result in life-threatening injuries. >> I was going to have a shower and I put all my clothes ready and u I just went down in there like fainty, you know, as I was going to faint. >> Did anybody come out? >> Well, I thought I could have got out myself, but I couldn't. Grandson Chris is on hand. He regularly pops in to keep an eye on Betty. >> She was trying her best to restrain herself from showing too much pain. That's the type of person she is. But she was obviously distressed. I could see that. I could see that uh she was quite panicky and uh it's quite upsetting to see. It's something that you don't really see with relatives. [Music] if you can come out now. >> The main thing is to make sure that we've got control of that radiator and it doesn't fall and and land on on Betty herself uh and cause her any more injuries. >> You're doing brilliant, Betty. Well done. As soon as we lifted the radiator off from the one end, Betty's foot that was trapped sort of spun round back into its natural position, which was a bit of a it was a bit of a shock. >> I think she was more embarrassed and and upset that she got everybody out. I think she did apologize a couple of times which was just totally unneeded. >> Ready? The fire service got me out on a sheet of math sheet. They had to reach get me up and sit me on it and pull me. >> Where would you like it? Well, you can go a little bit further >> for Betty. It's not been a great year. >> I broke my hip at Christmas. So, I've been, you know, mixed up a bit. Never mind. I don't let things get me down if I can. [Music] >> She's very Victorian in a ways in a I would say very old-fashioned. She's always looked after children, grandchildren, great grandchildren. I mean, she's even a great great grandmother. She's always been there for everybody. You can say that she's and she's very strong world, strong character. >> Bless her Betty. >> Good as gold. Never moaned one bit about anything that we was doing there. She was absolutely golden. >> I was always active, wasn't I? I used to take the boys on the rowing boats. I mean it was always tennis and badmington and squash and gardening. I used to love gardening. I be dy next July. Oh, I don't think I should be going out partying. Might go out in the country and have a meal. Are >> they all right? Lovely. >> These kind of incidents are always heartwarming if you like. It's just one of the many range of jobs that we go to. Um the next call literally could be um a serious car incident or it could be a house fire. They're all different and you just take each one in your stride and deal with each one as you're faced with it as you know as a problem in itself. Um and you just deal with it. During their 4-day shift, Albury Whitewatch tackled a fire in a derelic pub believed to be started by local children filming the scene on their bodywn cameras. >> Drew, let's get you closer in there then. Let's get you. >> Last year, across the West Midlands, firefighters spent 4,000 hours tackling arson attacks by local vandals. >> Hello. >> People ask the question, arson, you know, is it annoying? And it is. Arson is annoying because there's no need for it. That there's different types of arson. There's the arson where there's you got the the the kids and the youth who just set and fight a bit of papers. That's annoying. Why wanting vandalism with some of them? It's like an addiction. So it might start off as a small fire in a garden, you know, playing with matches and develop from there on. It may even be to the to the point where they want to see fire engines turn up. So, um setting fire to, you know, small out buildings or bins. Uh and then it develops from there. [Music] We get the other type of arson which is someone with a mental health issue. That's progressive. That's something we have to try and watch out for. You get an incident in a certain area uh and you'll see it progress. You'll see it from a little fire in this area and it'll be that could go on for a couple of months. Then it will up then it'll be a car. >> Yeah. Don't waste don't waste the water. Put it inside the fuel fire after you got to >> stealing it in the first place is bad enough but then just destroying someone's car just for just for wanting destroying it. Yes, it is annoying and ultimately firefighters and the public have been injured in these incidents in the past. two wheels, please guys. >> That parents really do need to know where their children are and also look out for the signs of a of a child who you may believe is being drawn into fire setting. >> Any mate, >> the West Midlands spend millions each year battling fires started with malicious intent, blazes that are completely avoidable. We try to teach about the dangers of arson um and and we really educate young people on that. But clearly the buyer at uh the Dolls House Pub is evidence that it's still happening and it is a much wider problem. >> Okay, gent. >> Fire education is the key and something Adam and the West Midlands Fire Service take very seriously. So this morning we're off to Christ Church Primary School to deliver some really important uh fire safety messages to the year five children. Uh we're going to talk to them all about fire safety, fire escape plans, uh being safe on on the road, and we're also going to let them have a bit of fun with our fire engine as well. So that's where we're off to this morning. As part of their education program, all West Mids fire crews go on regular school visits to offer safety and prevention advice. The main message, fire is not to be played with. >> My name's Adam. Good morning, everybody. >> Good morning, Mr. Adam. >> Good morning, everyone. Okay, so we're here today to give you some really, really important safety advice which is going to help keep you and your families at home safe from fire. And then at the end of today's session, if you've already visit a lot of schools, dealing with all ages, trying to make the time with us fun, but leaving them with a serious note about what you should and shouldn't do. >> We're going to start by showing you quite a dramatic video. The video that we're going to show you now is somebody's bedroom. And what we've done is we've taken the front off the bedroom so that you can see what happens. Okay, everyone. So you can see the clock in the bottom left hand corner. >> I think it's really important for the children to see firsthand what the firefighters do and and they can obviously explain better than we can cuz we haven't got that hands-on experience. >> So if you're in that room and you have to stay in that room and all the smoke's at the top, where's the fresh air? It's on the floor. So, where would be the best place for all of you to be if you were stuck in that room? Yes, young man. >> To cool down. >> To cool on the floor. Excellent. Now, can you see the door opening? And you can see they're starting to spray the hoses now. And the flames are going out, but all of that is turning to steam now. So, you've got that really hot steam. And it's only just getting to 4 minutes, isn't it? You've all gone very quiet. The recent arson at the Derelik Dolls House pub is still fresh on Adam's mind. >> Even though the culprits are known to be older children from another area, he wants to get an important message across to this class. I'd like to talk to you about something really, really serious that's happened around here very recently. So, who knows a road called Newbury Lane? And there was a pub on that road called the Doll's House. Does anybody know that pub? Yeah. And it's closed down now and it's become it's become derelict. So, it's fallen into a state of disrepair. And not so long ago, in fact, very recently, we attended a fire there. And that fire was started by four children. They broke in to the old pub and they were playing in there and then they thought it was a really good idea to start a fire. So, what I'd like you to do is just for a moment, just think about what happens or what could happen if that were to be you. If you decided to go into that pub and start a fire, what could happen? What could happen to you and what could happen to the other people that might have to go there as well? So, go on. >> Um, you get really hurt. >> Okay. Who would me? >> It's a message that resonates with the children. [Music] They were four very irresponsible children, weren't they? And luckily, they made it out of there alive. Really, really lucky for them. But is there anybody in this room, anybody at all, that would consider doing something as reckless or as dangerous as starting a fire? >> No. >> What happened to the kids? >> Well, they got out safely. Um, and then somebody had to go and visit their parents. When he told us about the doll house, I was really um surprised cuz I would have thought at the age of 11, 13, and 14, you should be responsible enough not to do silly things like that. >> Time for the class to get a close-up look at the fire engine and the kit it carries. >> Okay, let's walk down onto the field together, then. >> Waited that long. Yeah. >> Spraying the hose is always a winner. >> You young man are going to go first. So, hand on there and pull it back. Okay. So, can you get the Come on. Over that way. Come on. It's going all over the place. That's it. Try and get it on the cone. Look. Where's it going? Go on. I've got it. You turn that nozzle other way. Oh, >> it went really, really well at the school today. I think the children really enjoyed it and we got some really vital messages over. I've made them promise that they'll go home and tell the people that they live with all about the session that they've had with us today. They've had some key safety messages. They've had fun and hopefully we've got a much safer community because of the visit that we've done today. [Applause] [Music] West Midland's firefighters pride themselves on being able to cope with any emergency. >> Oh, service. >> Hello. We need a fire. Talk as fast as you can, please. But every now and then something comes up which catches them off guard and which they capture on their cameras. >> After 19 years in the fire service, the adrenaline is still there when the bells go off. We still want to get to that incident as quickly as possible and to help people. However, there's always certain incidents that are more difficult than others to deal with. Why? >> I was woken at about 10 to 12 by my wife who was telling me that uh the shed was on fire. >> The flames were massive. All I wanted to do was get Clip up to go and sort it out. Lord, >> I was obviously really worried. What the hell's happened there? You know, >> a car has been dumped and set on fire. >> We could see a car park um behind some houses away from >> and I could see a man on the other side of the car um using a hose pipe to put the fire out. >> As Sheldon Blue Watch get closer to the burning car, they realize there's something missing with this amateur firefighter. >> All right. Yeah. Yeah. Have you step back from there? Now >> I had to tell him to stand back. Let us deal with the fire. As I come round and I see him with the hose and he obviously had rushed out his house that quickly that uh he hadn't put any trousers on so it was in his pants. >> You they saw more than the fire, didn't they? And they saw you standing there with your underpants and hoes. Yeah. Tell me your starter. >> Even for experienced firefighters, car fires that are started deliberately are a high-risk job. We don't know if the vehicle's been tampered with or people have put booby traps in the vehicle, put gas canisters in there that may explode on our arrival. So, we do take it very seriously and that's one of the concerns. Although he's trying to do his best, he it is a worry for us and that's why we soon moved him out of the way >> just in case anything bangs or anything. Nice one. Thank you. >> There's bangs that happen from car tires bursting, the uh petrol tank splits on them. >> Blue Watch could be dealing with a ticking bomb. >> The fire itself was was frightening to be perfectly honest. It was very intense. The windows were starting to shatter through the heat. My wife was shouting at me constantly to keep away from the car. >> I thought all the petrol tug was going to go. >> Billy, just keep back a bit. And John's going to start off. >> The neighbors actually that were were watching from afar were saying to me, "Cliff, Cliff, get away from me, Cliff. Leave it. Cliff." Last year in the West Midlands, there was a 27% rise in car arson >> with 920 vehicles deliberately set on fire. >> This incident is suspected arson. Request attendance for police. >> The fire may be out, but for Cliff, there is an ugly reminder of that night's events sitting on his doorstep. >> So, here we are. The car is still here now. four weeks after the incident. As you can see, it's a bit of a mess for some for to to have left outside of your property, which causes a blight on on the estate where you live. The police cannot move it because it's taxing insurers. It's not causing any uh it's not against the law in any way. As long as it's taxing insured, then there's nothing they can do. While the burntout car has left its mark on the neighborhood, so has Cliff's unique brand of firefighting. [Music] I don't think I've ever um been to an incident where somebody's been in their underpants >> and I thought, "What? Put your trousers on." >> There wasn't time to do that. >> It was too late. They'd come with the camera that got in. >> He said, "Okay, mate. Okay, you've done a great job now. Okay, move away. Leave it to us. Leave it to us. But I was still spraying it. >> Just in case anything bangs or anything. Nice one. Thank you. Okay, we'll get it sorted. >> The garden hose just wasn't going to be able to put the fire out. >> What a brave superhero he was putting out the fire in his uh underpants. It's It's great. >> Could have been worse, couldn't he? Oh, absolutely. Yeah, absolutely. >> Yeah, you could have been naked. >> Yeah, I could have been naked. Yeah, that's that's it's a good job. It's a good job I don't go to bed commando, isn't it? >> God [Music]