[Applause] [Music] [Music] Oh [Music] [Music] [Applause] all right minds no mercy explain everything to you I'm gonna do a report for you guys will exactly what you said happen exactly what I do is take Yukos company Ludlow what happened they're gonna ask for a case number just give me a case number right yes maybe you'll be able to put out the report from that case number if you follow these directors and you can just send it to your insurance company from there I'm gonna put all your information calling his information [Music] okay and that's over just let me get perfect