I can yell and scream it. You all I want to. You too. >> Stop. Stop. >> You want to fight me? You can't You better get off me cuz you know I will. >> Stop. >> Oh my god. >> Welcome back, y'all. Today's video comes from a smaller channel called Blue Frequency and looks like most of their videos are original if not all of them. So, go over there and check them out. Give them a sub. Help them out a little bit. I watch these videos all the time. Dumb criminals is my stock and trade. It's in the name of the channel. And just when I think I've found the stupidest person on the internet, somebody pulls a whole my beer. This woman pretty much demands to go to jail and does everything in her power to keep from getting released. Check it out. >> That's hilarious, and you just want to put police to make it seem like you know something. You don't know Get the out of my face. They won't give me a refund. Can I get a refund? And I'm I'm a new person here. I knew two people. I need a refund from my favorite store. >> Okay. >> I shop at this store all the time. I came in here for a refund because I need one. It's Christmas time and I need something else to get cuz they won't honor what I asked for. I asked for some blue snorkel size 12 Converse. I asked for them to be mailed to my house. They did not mail it or they said they did. I don't know. I never received it. All I'm asking for is a refund. They are not They're refusing that. They dishonoring that. And this is my favorite store. I'm a rewards member. What's up? >> Nothing like getting trespassed from your favorite store. It's coming. >> How can I get a refund? >> Do you have a receipt? >> Yes, I do. >> Here, can I >> I have two receipts. No, I want to sit right here. Y'all going to have to drag me out of here if that's the case. >> Well, I'm not >> This is my receipt right here. $70.19. I ordered it online in this store. I paid in this store. They refuse to give me a refund because I never received the package. They saying it's stolen. It probably was, but whose fault is that? >> Well, first of all, that's my line. And secondly, it's not the store's fault if someone stole your package, stupid. >> Is that my fault, or is that their fault? Or is it somebody else's fault? Is it the police's fault? Whose fault is it? Cuz I'm being at fault right now, cuz I'm not getting my money back. >> Okay. Well, you're being at fault right now for causing a scene. There are proper ways to handle this kind of stuff, grown-up ways, like grown-ups do. >> So, whose fault is that? You're a police officer, you tell me. >> Did you follow What city do you live in, miss? >> What city What What What difference does that make? >> you said that someone might have stolen your package. >> I didn't say that. I don't know what happened to it. >> Okay. >> I really don't. >> But it was not delivered. >> I don't know what happened to it. >> Okay. >> Y'all keep telling me and assuming that it was delivered. It was not delivered. I don't know. I didn't get it. So, now >> Okay, hold on. Hold on. I'm just trying to understand. So, you came here, ordered some shoes or whatever product. >> of December, yes, I did. >> Okay. And this is the receipt that shows that you ordered it, correct? >> Look at it. The blue Converse, size 12. >> Yep. >> I paid for it with my debit card. In that pin pad right there, on December 1st. >> there Was there a tracking number attached to it? >> know. Yeah, it's on the top of it. Yeah, that's the number they gave. >> And what is >> The guy told me when I paid for those shoes to insert the tracking number I could find the package. >> Well, there you go. Problem solved. >> And I've been on hold with customer service this store for 31 minutes and 47 seconds. They don't answer the phone. They never do. >> First time trying to call customer service at Christmas time? Yeah, I get it. >> I can provide more insight on that one. So, here's her order number. On our website, it does show it shipped. This is the tracking number. I copied and pasted into FedEx. They are who delivers for us. >> [music] >> She confirmed that was her delivery. She did. Okay. So most likely somebody Miss Miss So Did they show you this picture? >> Yeah, I got the picture on my phone. I got the picture on my damn phone. >> So they have a picture from FedEx of the package at your door. And that's the store's fault somehow. >> This is the picture right? They sent this right here. I got that same picture. They sent this on the 15th. Same picture. >> someone most likely stole your package. Okay. >> What that got to do with me? >> What's that got to do with the store? So this is how you're going to have to go about it, okay? >> No, not me. Them. >> But >> Cuz I came to report it to them. >> But please hear me out, okay? You can't report it to them. That's not how this works, okay? >> I can't >> They can't refund you. You have to Okay, so just please hear me out for a second. >> Okay. Cuz you >> Yeah, good luck with that. >> You see another policy here. So tell them >> So do you live in It says East Cleveland. Okay. You're going to have to contact East Cleveland police. >> Uh-uh. That's not how you do it. >> Yeah, that's typically how you report a package stolen, but you know everything. Well, just do it your way. It'll work out for you. So please please explain to me how What's the best way to go about it? >> You come to the store and ask for a refund or a replacement. >> So unless most most times unless >> the package themselves. >> Hold on, Miss. Most times stores require a police report >> No, they don't. If they can they can do it themselves. I'm not supposed to turn that in to them. >> So what's your guys's policy? >> I have to have the physical product in the store to issue a refund. >> Okay. And then what about if a package is stolen possibly, then what? >> Then that would be uh you'd have to contact customer service. They >> them now. They never answer. So now what? >> So now you go to the store and harass the employees because someone in your neighborhood stole your package. She's She's explaining >> I called him twice. Go ahead. Go ahead. >> They can file a claim with FedEx. >> Okay. >> It is out of our hands. There's nothing that we personally can do in store. >> Okay. >> That's a lie cuz y'all are customer service. >> Yeah, she's lying to you because she could easily fix your problem and get you out of her store, but she'd rather do this because you're such a pleasant person to be around and she enjoys your company. >> Hi, I'm customer customer service. Can I get your first and last name, please? >> My name is Stephanie Nidad. >> Okay, do you have any problem here? >> They telling me I'm under full investigation because the package is not missing or whatever it is. I don't know but they saying I have it or if I stole it. I don't know what the issue is, but they saying they won't issue me a refund until they do a full investigation and that's going to take 3 weeks. Why is it going to take so long? Why does an investigation take so long? Hell, why is an investigation underway under me anyway? >> They're not investigating you, stupid. They're investigating what happened to the package. It's going to take them some time to dot their Qs and cross their eyes. >> If I was you, I wouldn't shop here, y'all. Don't shop here. Unless y'all just being nosey cuz the police is in here. >> They came for the show. They're probably going to record you causing an even bigger scene than you are now. >> This I can say what I want to say. It's a freedom of speech. >> So >> This man waiting for me or he I'm waiting for him. >> So, ma'am, this is what's going to happen, okay? Um you are to leave the mall today, okay? Do you hear me, miss? >> No, I don't. I'm going to follow customer service. >> Okay. Well, you can speak to customer service off mall property, okay? >> I have cuz I might get a refund. Don't I have to stick my card back in the pin pad to get a refund? >> Customer service does not handle >> with customer service. You seem to know the policy here, but she was just asking me questions. >> Because you seem to know it all, so that's >> I do. Why you That's You telling me what I have to do and you not telling me right. You are lying to me right now. You in my face telling me I have to leave and I'm trying to get a refund. >> Just because he's telling you [ __ ] that you don't want to hear doesn't mean he's lying to you. >> Get out of my face. You have to arrest me. >> Ma'am, that's what we're trying to avoid. He's being way too nice to you. I will give you the real deal. >> me cuz I'm not going nowhere. >> You heard the woman. Hook her up. >> Yeah, why? What does that mean? What does that mean now? >> It means the package was delivered and it's not their business anymore. >> Is y'all all keep asking that Is that my real address? Yes, it is. That's my address. However, I did not get the package. So, what does this all mean? I just lose out on $70. Is that what you telling me? >> It means someone stole from you and that's not the store's fault. >> So, I'm out of $70. Is that what you saying? Yes or no cuz y'all take a long time saying yes or no. Yes or no, am I out of $70 and 19 cent? >> Ma'am. >> I'm not talking to you. >> I tried to explain to you that someone stole your package. >> hear. Would you say it again? What investigation? >> The investigation of what happened to your package. How stupid are you? >> You just told me I'm not under investigation. I shouldn't be. So, why are you telling me I'm under investigation? >> Again, he's not saying you are under investigation. He's saying the package is under investigation for what happened to it. The level of stupid you carry around is infuriating. >> This store. I hope this store go out of business and it will. >> She went into another store. >> She's going in the vents. >> Copy that. >> I really don't want to arrest her. I hope she just calm down. >> I'll let's go tell her she has to leave. >> Yay. She's probably going to be upset, I think. I don't think she's had time to properly cool down yet. >> I don't think she's capable of calming down. >> No, no. >> She's in South Park. This is South Park. >> That's enough cuz there's no South Park in >> Miss, I'm calling security. >> No, it's all right. It's not necessary. You're good. >> No, no. They came here so they going to have to put me out of this mall. You going to have to give me a refund. >> Wait, wait, wait, wait. She's in another store complaining to them trying to get a refund because someone stole her package, multiple packages, from her porch. >> a refund. I need a refund. I need some type of >> Is there anything that we can say or do to make you comply just for the day? Is there anything >> to me because I was in Journeys giving them a hard time. I said, "Journeys, I hope they go out of business. I hope this store I go out of business, too, cuz I'm not getting none of this stuff I asked for or I'm paying for. I got receipts for days, man, and y'all not even honoring that." >> How many packages did you get stolen from your house that were delivered? >> I'm not honoring none of my receipts. I did pay for them. I paid for some stuff online, too. He said I can't get that back, either. Why is it I can't get a refund? >> Miss, look at the problem. >> Because you can't get a refund for products that were delivered. I'm betting none of that [ __ ] was stolen. I'm betting she's just trying to get free stuff and free money. >> What is the problem? You seen another policy. What is the problem? Why can't I get a refund? Don't tell me to calm down. Tell me why I can't get a >> Tell her to calm down. He's giving you the refund. >> No, he not. He just told me that he understand my frustrations. That's what he said. Why can't I get a refund online? And stop smiling. be serious. >> Does he look like he's online to you? Stupid. >> Cuz you got words. >> No, no, I'm very serious. >> Okay, tell me then. >> I'm telling you I already told you. I'm going to say it again so they can hear it. >> let them hear it. >> When you order something online, that no longer becomes an in-store problem. So, I'm telling you that I cannot give you a return for your online product. I can't return this in the store. >> do with online products then? >> You contact online customer service. >> them then? >> Miss ma'am, no, you're leaving for the day. >> Yes, yes, yes, that's exactly what I'm about to do. I'm about to call customer service. >> And you're about to call a bail bondsman. >> All right, so I'm just saying your business here is done today, okay? Just for the day, you can come back tomorrow. This is from what mall security told me, okay? So, I'm going to ask you again to please leave. And then you can check with South Park Vans on the refund, but they're saying they cannot give that to you here today. And that's something you have to do with customer service online. >> What type of store is this? I shop at the wrong places. I know not to come in this [ __ ] store no more or Journeys stupid ass store. Never come in these [ __ ] stores no more. >> Well, don't come to the mall at all. They're trying to get you to leave anyway. You're going to get trespassed or you can't come to the mall. >> You know what? Listen, I hope all y'all kiss my ass. I hope all y'all go to hell. Uh I hope this store close down. It will. And you can all [ __ ] yourselves and each other. Bye-bye. See y'all. I'm done. Arrest me. That's what y'all did. Y'all still not arresting me. Vans everybody. >> Miss. >> Vans is a horrible ass store. Don't shop there. I'm telling you I'm giving you a warning. The police won't arrest me, but they can't. I'm holding a bag in my hand. I got receipts in my pocket. Why are y'all arresting me? >> Because you insisted. Disorderly. >> Disorderly? I can talk all I want to. It's a freedom of speech. You can say whatever you want. Don't shop at Vans or Journey. That store is horrible, both of them. They will take your money. They will not refund it. I'm getting arrested because of it. Never been arrested before for this situation. Never. This is out of hand and it's Christmas time, y'all. I'm telling you it's real out here. They'll [ __ ] you over for your money. They >> You guys are lying. >> people out of money. I'm getting arrested for that very reason, y'all. Very arrested. For that very reason. I'm telling y'all don't shop in this [ __ ] mall no more. Let the clothes down. Put everybody out of their goddamn jobs and their businesses cuz they don't deserve [ __ ] They're unsuccessful people in this [ __ ] mall. They will not give you a refund. I'm telling you you spend your hard-earned money, you going to lose it. >> What? My colon? >> Jail. You're going to jail. >> To jail or to the security office? >> To the jail. I just told you. You don't listen. >> To jail, ma'am. >> To jail, okay. And I hope No, I ain't going to say nothing. Y'all all know y'all screwed for taking me to jail around Christmas time. At Christmas time. For [ __ ] stupid ass charges. >> Yeah, this is [ __ ] Everybody knows laws don't apply during Christmas time. You know, December is like the purge. >> Trespassing. Criminal trespassing. Are you for real? Criminal And oh, no. Now it's disorderly conduct cuz I'm talking out loud in the mall. >> What you selling for panic with a bunch of children? >> and scream and do all I want to. You too, [ __ ] >> Stop. Stop. >> You up in my arm with your handcuffs. You better get off me cuz you know I >> Stop. Stop. Stop. Stop. >> Now, that's what you get. I should have got a hold of that, dummy. >> Ma'am, can you please exit? >> You get out of here. So, I go to jail. I can say whatever I want. Don't even look at me. Don't >> I just truly wish you just walked out of the store >> can't say what the [ __ ] I want to say. >> And then we wouldn't even be here. >> Don't stop me. >> It was just >> They won't try to fight >> Just relax. Just be walking on out of here. I would have saved like 2 hours of paperwork. It would have been beautiful. It's very Christmas >> I don't know about you guys, but if I go somewhere and there's a belligerent idiot getting walked out of there in cuffs by a bunch of cops, I'm going to listen to their opinion and find out what they got to say. They tell me not to shop there, I'm not going to shop there. >> Call me back. >> Don't stop here, y'all. Don't come in here. They'll arrest you at Christmas time. Telling you, I'm warning you. They will arrest you at Christmas. Don't stop in Vegas, Johnny Hill. Don't go in the mall, man. I warned y'all. I paid hard-earned money to be in here and I'm being arrested. >> And whose fault is that? >> Y'all know y'all getting in trouble big time, man. I don't even know why y'all even going through all this, but y'all must really want to. Y'all want to go down like all the way down. Like yeah, go to hell. >> Yeah, they're all going down just like every other store clerk and customer service operator that you've talked to. They're all losing their jobs because it's them. It's definitely them. They're the problem. >> Y'all really want to, don't y'all? Y'all asking for it, begging for it. Y'all want to go to hell. But I don't know. That's how I know it don't. For me, it really don't. It don't. >> Hold on 1 second. >> What else you checking for? Cuz there ain't nothing in my pockets. >> We're we're to check before we put you in the back of the cruiser for any weapons >> my receipts in my bag. Don't lose none of my So, oh yeah, keep all my Cuz that's what I got arrested for. >> No, you got arrested for your behavior. Personal accountability is dead. All right, come on out, ma'am. >> Pull me out. I need help. Yeah, I don't want to do it cuz I shouldn't be here. >> You need help. You need some parents that told you you're not always going to get your way. Little late to have that kind of help, though. >> Need help getting out of the vehicle? Okay, come on out. Do you need help with your legs? >> You might as well just pick me up. >> Okay. I'll ask the COs for some help. >> And then we can get the chair out if you need to. >> you, bless me out. >> We're not trying to do all that. We're trying to do our job. >> Why won't you let us do >> you to do that. Don't try to be No. Get the Go and get help. Hell, I'm a criminal right now. I'm I got all types of charges on me. Treat me like a criminal. Trying to be nice. Don't be nice. Be mean, like you did. I just was in the [ __ ] mall when y'all arrested me. >> Giving you 87 opportunities to comply and just go home is not being mean. >> You can try and figure it out anybody. She's She's saying I'm being too nice, I guess. You know how I am. >> You nice cuz I was mean in the mall one night. That's what I got arrested for, ain't it? >> Ma'am, just to sort of let you know, we're not trying >> Don't call me no ma'am. Don't ma'am me. >> How dare you try to address me with respect. I will not tolerate such treatment. >> I got a quick I I want to tell you something real quick before you say anything. This is personal bond. So, once you cooperate, hold up, time out before you speak, you get out. But if you take it any further, you won't get a personal bond. It'll be It'll be more charges. So, it's up to you what you want to do. >> I choose the hard way. >> So, let me I got to pay for this? >> No, you're going to get out once we process you. We're going to let you go. >> You going to have to put up every charge you can cuz I can't get out. I'm not getting out. I'm not supposed to go out because y'all arrested me. So, I'm supposed to go to court and everything. Do what you got to do. cuz I'm not cooperating. I'm not cooperating, okay? Is that it? I'm telling you right now I'm not cooperating. >> You won't have to file disorderly conduct. >> Just like y'all just did. >> They're doing that, but you're going to get out on a personal bond. >> You are arguing with me. You arguing and I'm not arguing. I'm not arguing. You heard me. >> I refuse to get booked and processed and released within like 20 or 30 minutes. I'm going to insist on this drags out as long as I can make it. I don't want to go home. I don't want to go on about my day. I'm comfortable in jail. Stupid. >> Sure, for real? >> For real. >> This is necessary. >> This is dead serious. >> a personal bond. >> I don't give a [ __ ] what it is. [ __ ] y'all. Cuz I got to walk back to my car. So, [ __ ] every last one of y'all. [ __ ] you. >> Most likely they would have gave you a ride. >> No, I don't want a ride. I don't want a ride cuz you're not supposed to do that. Y'all cops. You ain't supposed to give a ride back to one of you. I ain't even supposed to be arrested. >> Secure. >> That's why it's going down like this. I'm not supposed to be in handcuffs. I'm not supposed to be in here. Supposed to be in a [ __ ] mall. So, [ __ ] y'all. Figure it out. God damn it. Every last one of y'all. God damn it. >> Do you think that you're ruining their day by doing this? Really? >> Everything. Lick my god damn ass, too. You could do that, too, while you're at it. Hell. [ __ ] y'all. Y'all know this is wrong. That's why y'all trying to get me to cooperate. I ain't cooperating. I have I kick every last one of y'all. >> All these guys I think are >> And lick y'all. Lick my [ __ ] dick. Dookie I hope I had [ __ ] in my dick. Y'all [ __ ] it. [ __ ] y'all. That's what y'all supposed to do, stupid asses. Y'all can't stand that y'all have to do that. Y'all heard Listen to what I'm telling you. >> It's just her generally. Who we are. We're in there. This is how we do what people like >> This is Christmas. This is the holiday season. [ __ ] y'all. >> Ma'am, and you're trying to ruin that for yourself. Says a lot more about you than it does them. >> 10 days till [ __ ] y'all. [ __ ] you. Cuz I was out Christmas shopping, [ __ ] And you arrested me cuz I'm Christmas shopping. >> No, I arrested you because >> Yeah, I hope you get your ass whooped by your buddy again, man. It better be on. It better be on cuz I hope the judge see this. >> Oh, it's on. It's been on this entire time. We've got a good laugh at how stupid you are. And you'll probably watch the video and show everybody how right you were this entire time. >> You stupid dummy. >> What? Stop. Calm down, please. >> No, this is what you call disorderly conduct. >> This is beyond >> That's what I'm getting charged for, you stupid. >> Right. What? I can just You're doing too much. >> You going to arrest me? You going to charge me with the right charges? Since this is disorderly conduct, I'mma give it to you, [ __ ] That's what you call disorderly conduct. When you don't comply with the law and the police, that's when you charge with somebody with disorderly conduct. Not in the [ __ ] mall when they paying for [ __ ] Stupid. Cuz you came after me first, stupid. >> That's also my line. Stop that. >> Y'all not [laughter] upholding the law. Y'all doing [ __ ] all backwards. If you going to arrest somebody, let them go. Don't take them home. Don't give them a ride home. >> You got to talk to my boss about that. I don't make those calls. I don't even say nothing that I disagree with you on. >> Talk to the judge, man. Who's the boss? >> Are you suffering any medical or or serious mental health issues? >> You think? >> Y'all look stupid. Is y'all done? Ain't got to say nothing. Just sitting here doing paperwork, right? Got a lot of paperwork to do. What the [ __ ] is you doing? What type of charges is you jumping up on me? Disorderly conduct, trespassing >> That's it. >> Murder, kidnapping and >> else did you add in on there? Keep throwing in [ __ ] Give me more time. Go ahead and add it on. >> We'll find a little 25. >> Add up all the charges and then throw it on there. Maybe maybe maybe it'll make y'all feel a little bit better. I got some [ __ ] on sale for y'all. >> [laughter] >> Yeah, how about a new heart? Y'all need that, [ __ ] >> Yeah, so she could have coasted through this whole process and would have been home already or she could have left them all and not worried about it at all, but nah, she's not smart enough for that. It's all I got for her. Be sure and like, subscribe, leave a comment. I'll see you on the next one. >> Why you did that? >> [music] >> Why you did that? Shock to my brain, now I'm flat on my back. [music] Why you did that? Why you did that? Tears rolling down like a sad soundtrack.