The vacuum is not showing up. >> I know. I rang up the wrong vacuum. Remember? >> Do you have the other one with you right now? >> They're both They were both on clearance. [snorts] >> Ma'am, do you have your license on you? >> Yes. >> Can I have it? This is ridiculous. I rang up the wrong freaking vacuum. An unintentional mistake. I just spent $250 for $20. This is ridiculous. This is so ridiculous. >> Is this your correct address? >> Of course. What's a good phone number for you? >> Like I said, I went through like her on her phone. She's like $21. I understand, but there's no other. >> Okay. >> And she saying, you know, she really like take everything back, but you know, I need something if I can't turn to so I need to car something for >> Oh, you you want to take all right with that? Um, she get paid for it. >> No, I'm just let her keep everything. >> Oh, okay. Okay. Okay. >> Okay. Because you're being trespassed in here. Okay. That's beautiful. That's beautiful. Where do you work at? >> I don't work. I'm disabled. >> What were the items that weren't paid for? >> Where were you born? >> What? Where were you born? What do you mean where? >> Where at? What state? >> No, actually, hang on. Can I see that video one more time? And you're not free to leave. >> Oh my god, dude. >> I can't do this. You don't understand. I have a kid waiting for me. This I just spent $250. I didn't do this intentionally. I don't work here. I don't know how this works. I rang up the wrong vacuum. Oh my god. >> 42 works here. Like I'm going to steal from the place. Give me a break. This is none of this was done intentionally. I assure you I will pay for it. I have the money to pay for it. I don't work here. I don't >> This is ridiculous. They need to bring the registers back to normal and maybe this [ __ ] would happen. I see that guy following me around the whole store. Think I'm going to do something intentionally, but I know somebody's following me around. Anyway, >> ah Walmart customers time is now 106 in 4 minutes. >> Walmart will be closing in 4 minutes. Please make your way to the front as soon as you can check out. >> All of that was in skin. Did she pass points of sale? >> That is bull that was not scanned. Maybe it's >> miscanned. And it got deleted off my receipt because I did not not scan. >> Okay. This is on here. This is on here. This is on here. >> So, um, you're crazy. Um, okay. Here's this right here. Um, >> so why are you why are you lying on me? Here's the paint brushes. >> Um, this looks like a real That's on here. It's right here. Right here. Right. First thing first thing. Oh, and wait. I have something on here that I didn't buy. I ran I scanned something that I didn't get. >> I get credit for that. >> I'm going to read you a rice. Okay. I'm going to ask you a question at the end. I just need you to >> listen. No, he's lying about that. I That's That >> Well, we're going to ask you. We're going to ask you. >> I can't do this. >> What's her name? My kid is like >> Where's your kid up? All right, though. >> I have done nothing wrong with me. >> Paula's come right back here. I'm just going to read your Going anywhere. >> Okay, >> don't touch me. Please, please don't put your hands on me. I'm calling. What are you talking about? >> This is all on video. I'm not resisting. >> Okay, call a lawyer. I want a lawyer. Call me a lawyer, please. Somebody call me a lawyer. I can't believe this is happening, you guys. I can't believe this is happening. This is a accident. Are you kidding me right now? >> Stop turning towards us. >> You're not listening to me. >> We tried to talk to you and you just want to walk away. >> I did. I did it. I tried to call a lawyer >> and I have that right. >> Yeah. At jail, but not right now. >> I can't go to jail. >> Where are you going now? >> I I can't. You don't understand. I can't. I have a child at home. Who's with your child? >> He doesn't have a father. He's dead. I don't understand. [laughter] >> So, it was with your child now. >> My mother. >> Okay. Well, he's recording. All right. I'm I'm not >> I can't do this. I >> You HAVE THE RIGHT. >> PLEASE, somebody help me. Please. This is not right. >> I DIDN'T DO ANYTHING WRONG. I SWEAR I did it. Okay, we're going to give you >> WHY ARE YOU DOING THIS? >> All right, listen. You have the right to remain silent. [laughter] car, please. Somebody >> hold up. Do you understand the rise I just read to you? >> Yes. >> Okay. With these rising mines, do you wish to talk to us? >> No. >> Okay. >> I want to go home. >> You're not going home now. You're going to death. >> I HAVEN'T DONE ANYTHING WRONG. I DIDN'T EVEN leave the store. I did not even leave the store. >> I never even left the store. Please don't do this to me. You don't understand. >> Do not do an escort. [laughter] Please do not do an escort. >> Please don't do this. Please, please, you can't. I'm hurting. Please, can I please talk to you? Please, please, no. It's my kids at school. I CAN'T BELIEVE YOU GUYS ARE DOING THIS TO ME. DO you see this? Do you see this? Over an accident. Over a accident. >> YOU'RE HURTING ME. >> I can't. I HAVE A BAD BACK. I'M NOT EVEN JOKING. I WAS JUST IN AN ACCIDENT. Would you please stop hurting me? I'M NOT JOKING. STOP. You're hurting me badly. >> You don't understand. I am disabled. You're just kidding. I'm not kidding. You're hurting me so bad. >> Can you open that door? >> No. I'VE NEVER BEEN IN JAIL BEFORE. PLEASE don't [laughter] do this to me. Please. I beg you. I didn't do anything. I didn't do anything. I promise you I did it. Please stop. I can't believe you're making me do this and making me feel like this. It was a accident. I swear to God. Why would I spend $250? Please. Please. the car. Spread your feet. >> I can't move. >> Spread your feet to your belly. >> Spread the best. I can't. Please. [crying and laughter] Please. I promise you I didn't do it on purpose. I swear to God of my child's life. Please. [laughter] >> Please. They were trying to give you the opportunity to cooperate with us. >> I didn't. What did I do? >> No, you did not. Try to walk away. You try to walk away. We're asking you questions. You getting You getting smart. Well, the question >> I did not. This is hurting me. >> Oh my god. I don't understand. I didn't do anything. This isn't fair. >> I'm freaking out. This hurts really bad. >> Oh my god. I was willing to give it back. I was willing to pay for it. It was a freaking accident. I don't work here. I rang up the wrong item. >> You didn't ring up multiple items. You just start closing the bag. Stop talking for a minute. You want to know what's happening? I will tell you. Don't interrupt me, though. I'm not going to talk to you if you interrupt me. Okay. So, it's time to listen. >> I didn't do that. Okay. You're literally on camera stuffing clothes in the bags >> at the register >> without scanning them. You scanned. You paid. You didn't do that. You >> I scanned them on the um >> as I went. It was an accident. Not hand by hand like that. >> It was an accident. It >> was not an accident. >> Yes, it was. >> Well, listen. >> I swear to God it was an accident. And it was 100 under $100. >> Okay. Well, put that hard anymore. >> See why? Why won't anybody listen to me? It was an accident. >> We gave you that opportunity. Don't let anybody talk. >> I tried because you won't listen to me. >> You keep talking. I can't explain anything to you. >> You I am trying to explain to you what the more you talk. >> Oh my god, dude. You guys aren't right. You guys are not right. I'm trying to talk to you. I'm trying to explain to you and you're hurt. >> Just because you talk a lot doesn't make you right. >> That's what you're doing. >> Why are you being nasty? >> I'm not being nasty. >> You are being nasty. >> Resisted us. You scream. >> I not resisted us. I just want help because this is wrong. I was not stealing. I just spent $250. I didn't steal on purpose. I never even left the store. I never even made it out the door. >> Okay. You made it into the past of seven. >> No, I didn't. >> I literally watched you on camera. You literally on camera. >> Okay. We literally have AP >> after him walking me out. >> What are you talking about, dude? This is crazy. I can't believe this. This is I >> Is she going? Is she serious? >> I can't. You don't understand. I can't. It's my last day. So, please don't listen to me. >> Here we go. Step in there. >> I can't go to jail. I'M GOING TO THROW UP. I'M GOING TO THROW UP. Please don't do this. Please. Keep going in. Keep going. I'm begging you. All the way in. I'm begging you. Please. >> All the way in. I'm begging you. all the way in. >> Oh my god. I'm begging you, please. I can't. I'm going to Dude, I am I need my medication. I can't do this. I'm going to be sick. >> I'll tell you what, we'll just call EMS. They can check you out. Once you're clear, you're going to jail. >> I'm 45. >> All right. What's your complaint? >> Yeah, please. >> She didn't mess. So, he's showing me the video of her actually bagging. She's like just struggling. Like, you want me to go ahead and call you? >> Yeah. How many mess? Huh? >> Yeah. Go ahead. Um, she's just like shoving. >> Can you start EMS for a 44 year old female complaining of back pain and anxiety? >> No, I'll open the door. >> I CAN'T BREATHE. I really can't breathe. I'm not joking. >> Why can't you breathe? I can't breathe cuz I'm having an anxiety attack. I'm not joking. You think I'm kidding. I'm not kidding. I can't I can't I can't breathe. I'm >> I can't breathe. I can't. Oh, please. Oh my god. Please help me. Please take a few deep breaths. >> I can't [laughter] I can't breathe. >> I can't I'm not joking. I'm not joking. We have EMS coming. >> I'M NOT JOKING. PLEASE HELP ME. >> WE HAVE EMS COMING. >> Please help me. Oh my god. I NEED MY MOM. I NEED MY MOM. I NEED MY MOM. I CAN'T BREATHE. I can't >> I can't breathe. >> EMS is coming. Check out >> breathe. EMS is coming. >> Help. Oh my. I can't believe this is happening. We'll throw it out. >> I know. I'm not joking. >> I've been in TROUBLE IN MY LIFE. I'VE NEVER DONE IT. >> I JUST NEED YOU TO DO TWO THINGS. never [laughter] said we're going to bring him a copy copy of the machine. We'll bring it to them. >> Please help me out. >> Please, I can't believe this is happening. >> Paula, >> what? >> Stop screaming. >> The more you scream, the worse you you're not going to breathe. >> I don't understand. I'm >> okay. >> This is You don't understand. You don't understand. You don't understand. You don't understand. >> Take a few deep breaths. >> You don't understand. I'm not healthy. I'm not healthy. I'm not healthy. >> I didn't do this intentionally. >> I swear to you. I swear. >> You were making it You were making it impossible to explain anything to me. You just >> You've already explained it to me. >> I tried I tried to give you more detail, but you just keep screaming at us. >> I just So, here's the deal. We We get called here because you were stuffing clothes into a bag without scanning them. Okay. >> I sc I thought I scanned them on my phone. I scanned Listen, it was an accident. >> If it was like one piece, I can understand. You're stuffing handfuls. >> No, it was two bathing suits. It was an accident. Yes. The other STUFF THAT HE SAID WASN'T hung up on the register. >> Was she stuffing handfuls bags? Yes. >> No, it was two bathing suits. And I thought that it I it was scanned on my phone. I thought that it was on there. >> I didn't scan it on the register. I did the phone scan thing. >> Yeah, but you didn't do that with those. >> I didn't know. I didn't. I swear to God it was a $10 bathing suit and I spent $250. Why would I do that? I promise you it was not on purpose. >> Give me one second. >> I promise you. Please don't shut it. I can't breathe. >> The window's open. See, the window's open. [laughter] >> Move your knee, >> please. Oh my god. >> They have some camera stuff. Apparently, from what he said is if she uses a scanner somewhere else, >> once she gets to the register, she don't have to scan it. >> 1141, >> you just got to pay for it. >> You have to go to a register. >> Can you pay on the phone? >> Yeah, there's a little scandal. But you can't just pay it on the phone automatic like Sam's. Basically, it's the same company. >> Yeah, >> you can go to Sam's. You can select all the items, scan it, scan it, scan it, and then swipe to pay and walk out. >> But she has to actually walk to my student. She can't just walk out. >> Oh, so she can't pay on the phone. >> She has to. >> My only issue was >> us asking her for her. This This is what proves her innocence. >> What's up? >> That card is what proves her innocence. That's the only way we can determine. >> I was asking that crimly herself. >> I'm freaking out. Oh my god. How did she how did she scan a different >> um so all you need to do is bring your phone up to the uh UPC >> and then you put in your card and then you're good to go. >> Oh, so this was part of the scan and gold type. >> Yeah, but she scanned a different back and took this wrong spot. She scann >> uh No, she you don't scan the label. You scan the actual barcode that's on the box. >> So this barcode this barcode, right? >> Um uh When we shopping, she said that as well. Said maybe I literally scanning the whole back. >> Do you guys see her scanning throughout the store or you guys only saw her once you got here? >> No, we saw her. Um, >> you saw her in the garden center. >> Oh, you actually did see her, right? >> Yeah. >> Did you see her pick this up? >> Pick those up. >> Oh, she already had them. So she already saw her in the guard and it looked like there was two down in the back and then >> I'm not sure if you grabbed anything else. Uh we had camera footage come down this thing and then uh super early on Sunday. I asked you to ask for >> this is all her stuff she paid for. >> So I appreciate it. >> Do you want me to return this or like what? >> You got to get this, man. Man, she might be unarrested cuz we can't scan. I got to have proof here. >> All right. >> I know you physically seen it, but I need to see it for me to look in somebody's phone. I need a warrant. >> We need to We need to know that. So give us a >> minute. She's super nasty. >> Hey, can can I talk to her by myself for a second? Like by myself. >> Hi. What's your name? >> Paula. >> What's your name? >> Paula. >> Paula. I'm Sergeant Lana Police Department. Okay. Look, >> it was an accident. >> I I don't I don't know what happened. >> You're railroading me. I promise you it was an accident. >> Well, it could be an accident or not, but >> I'm so scared. >> Why you What are you scared of? >> I can't go to jail. >> I can't go to jail. >> I have muffins with mom. >> You don't you don't have to go to jail tonight. Okay. I need you I need you to be honest. >> I'm being honest. >> So So So what happened? >> I did the scan as you go. >> Did they read your Did they read your rights already? They started to, but they didn't finish. >> Did anybody read her? >> I did. >> You didn't finish. >> They came and grabbed my phone. I'm telling you, you didn't finish. >> Well, you said that you didn't want to talk. You don't want to talk to us. >> I'll talk to you. >> Can you read her again? >> She's going to read you again. Okay. >> Like, what is he writing in the statement? Do you have his statement yet? >> So, how is he how does he know what she stole? What she didn't see? So, she's on camera like shoving bags, handfuls of clothes and bags. So, did she >> He's saying he checked her phone receipt and none of that was on there. I can't >> But where's the phone receipt? Can Can he bring it up? >> Not till tomorrow. >> Oh, >> unless he has her card. >> Then we let her go and then we we go for >> I'm coming. I'll be right there. Then we let her go and we write the NTA tomorrow and he can pull the receipt up. >> Yeah. He he he screwed us. He can't pull it up. He unless she lets us use her card. He might scan. He can pull up right away. her card. She's not going to do that. >> Yeah, I know. She's probably >> Oh, you have her card. >> Yeah, it was in her wallet. I haven't We haven't done anything with it. I was going to ask her permission for her. >> She's not going to give you permission unless you want to. >> Yeah. >> Okay. Look. So, here So, here's the thing. Okay. So, I know you're using the scan as you go, okay? And if they're trying to railroad you, okay, I could see if they're trying to railroad you by scanning your card, your credit card, because it will show me the receipt. Do you want me to do that if it shows that you paid for that stuff that you scan? >> No, it it was an accident. I >> What do you mean? >> The things you rang it with your scan it with your phone, >> right? >> And it didn't scan. I didn't not ring it on purpose. >> Oh, is there some stuff that didn't scan? >> Yes. >> So, what do you think? Didn't scan >> these bathing suits. >> So, was it just the bathing suit? >> I don't know. They were They were They were lying and saying other stuff didn't. And I showed them on the receipt four things that they said that didn't ring up that were on the receipt. So, do you think it's just four things? >> I don't know. >> Do you want me to check? Cuz maybe >> I don't get I'll pay I offered to pay for him. I did. I swear to you, I didn't do this on purpose. I My mom works here. I just Your mom works here. >> Yes. I just spent $250. I brought I asked the guy to show me where the scan was for the base basketball and the or the soccer ball, the football that I bought for my son. >> Right. >> I I did it at I put him in the bags at the register. So, you think it's only like four things that for >> As far as I I don't know. >> Okay. >> What What they're saying? >> Do you want me to scan your card and get the receipt so we can see? >> I They have my receipt. >> I don't think they do. That's what I'm saying. >> I gave them my receipts. They I gave them my receipts on my phone and one was on my I had two receipts. I had food. >> I don't I don't want them doing anything to you that that >> they just wouldn't listen to you. >> I know. That's why I want to try to go get it. So, do you want me to go go get the real receipt and make sure and line them up and go one by one and make sure I'm saying they showed me that there was something that wasn't on the receipt, but I didn't do it on purpose. That's what I'm saying. >> They're saying there's like $600 worth of stuff that's not on the receipt. >> I didn't even buy $600 for the >> That's why I'm telling you. Do you want me to go see? >> Absolutely. There is not $600. >> Hey, can you go get that receipt? And we want to make sure we go one by one. >> Ask your best question. Is this the card that you use that's attached to your account? >> To your your app? Okay. >> Go one by one so we make sure that they don't get charged with anything that you didn't >> and there was something on there that I didn't have I didn't have in my cart that was on the receipt. No, I don't work here. I swear I would never I would never jeopardize my [snorts] son. >> Okay. >> He's all I have. >> Okay. >> Well, the only thing I ask for you is to just be honest with me. being honest with you >> because if there isn't if there isn't tons of stuff that you could get you can get a ticket here tonight. >> It wasn't intentional. Whatever isn't on there, I promise you, hand to God, it was not intentional. >> And and if that's the case and and they go through that, you can get a court date cuz you're being honest with me. >> I'm being honest. >> So if you're being honest with me and they want to press charges, we can we can look about getting a court date. >> And I rang up the wrong vacuum. Like it was >> You rang up the wrong vacuum? >> Yes. So, did you ring up like a >> It was a $89 worth of $100. >> So, it was a $89 vacuum. And how much was the one you walked out? >> $100. It was a a clearance thing. They were both on clearance. I scanned both of them to see >> to see which one was better price >> and Yes. And I grabbed the the opposite one. It was It wasn't like I I didn't I swear to God, >> you didn't hit those guys or anything when they stopped you. Did you pull away from them or push them or anything like that? No. >> No. >> Okay. Look at that. >> That's $36. That one's 52. Oh, 58. >> So, she scanned something else for this. Okay. Stolen. I'm going move this. >> Air number. >> Uh, yeah. >> Stolen. >> Last 42. >> Guarantee this is stolen. >> Uh, 1384. >> 1384. >> I don't care. going to >> didn't pay for it, right? No, I figured >> pool lights guarantee us you didn't pay for this. There's a lot of stuff you didn't pay for. >> What? What? Please explain to me cuz I promised you. >> You didn't pay for any of the clothes. >> You didn't pay for any of the shoes. >> You changed the price on numerous items. >> I didn't change the price. I told you I scanned that. >> Yeah. And I I said that and what I did was even to to >> just to to see you can't scan >> the things on the >> Yes, you can. I The app won't let you. >> I did it. I promise. I will show you. I swear on my son. I did. >> I'm not lying. Listen to me. Look at me. This is I swear on my son's life. >> Well, I would not. They're getting a receipt to see what the total is. >> I would not risk my sons. I would not my I have all my sons. >> They're going to refund you for everything. >> Okay. >> I will pay for everything. >> But they're just refunding you for everything. They don't want They don't want your money. So, >> they're going to refund you for everything. >> Promise you. I didn't do this. Okay. >> On purpose. And it does let you scan it on the thing. I did it. I promise you. I scanned it on the barcode on the on the the shelf. I promise you. Okay. >> I swear to God on my son's life, I would not lie. >> All right. I believe you. >> Well, you're telling me that I'm lying. And I'm not lying. I swear to you. >> The app tells you right there, don't do the barcodes. >> I didn't read the app. >> And I rang up a pair of shoes and I put it back when I was standing at the register. They were $25. was a pair of C clogs. >> Okay. Well, they're trying to figure it all out now. So, once we know, then we'll know. >> And all of the the shoes and the and the and the clothes were the first things that I did at the beginning of the store. I got my food and then I walked through the store. But I swear to God, I didn't I swear to God, I did not do any of it. >> That accident. Here. Come here. Come out. You can come out. Stand up. Stand up for me. Abu, I've been real cool with you, right? So, I want you to be cool with me. Okay. >> Can you help me? I really You really am disabled. I don't believe you. >> Just slide. Slide. Slide. I believe you. >> Here. Come on out. I'm going to let you cool off a little bit. Okay. They're pretty loose, man. >> I >> They're pretty loose. I >> I understand. But do you see I I >> What I'm going to do is I'm put a second set on. >> I understand. >> You said that you have a hurt back. Okay. So, I'm going to put >> Yes. It's It's digging into my my skin. >> That's why I'm going to put a second set on you. >> Why do I have to be handcuffed? >> Cuz right now you're detained. I thought you said I didn't have to go to jail. >> Okay, hold on. I didn't tell you anything. I said we're waiting on the paperwork. I don't know. It's not my decision. >> Whose decision is it? >> It's going to be after we look at all the paperwork >> and see what was actually taken. >> I didn't take anything. I never even left the store and I offered to pay for it. >> I know. >> I can't do this. >> I can't. >> You're doing fine. No, but you don't understand, my son. >> I understand. I have I have I have three kids myself. I understand. >> You can't go to jail. I can't go to jail for many reasons. >> I know. >> You don't know. You really don't. >> Ma'am, if I was in your situation right now, I would be saying the same exact thing as you. I have three kids. I understand. >> Do anything. >> Stand out here. You can cool off for a minute. Okay. >> Nobody is believing me, though. You people think I'm lying and I >> Who's you people? >> All your associates. >> I'm just here. I'm a third party. >> They told me I was lying and they were very mean to me and rude. >> That's what I'm saying. Maybe your mom can call and put a good word in for you or something. Who knows? >> Please don't be a smart in my life. [snorts] >> I've been so polite to you. I know, but I >> I'm trying to help you. But now when you're going to talk to me like that. >> Oh, am I talking to you like what? >> When you talk to me like that. When I'm trying to help you. >> I thought you were being a smart >> Wasn't being a smart but you said your mom works here. >> She does. >> Right. She does. >> She's got to know the managers. Right. >> Yeah. I >> If my mom worked here, I'd call I'd have somebody call my mom and say, "Hey, mom. I just got in trouble for taking stuff out of the store." >> I don't know her phone or my heart. Where's your phone? >> They took everything back. >> Officer Reyes here is going to explain to you what's going on tonight. Okay. >> All right. So, after the whole investigation was done, uh it was uncovered that it was about $611 worth of items that were not paid. >> That's impossible. >> Okay. Well, Paula, >> I didn't even have Paula. Paula, >> I I I had to be I should have been there to witness it. There's no way. There is no way. That's not right. That wasn't my merchandise. >> We sc we scan each item one by one that was in the cart and that's why the total two >> that wasn't my cart because I'm telling you >> it was the card that you were pushing. >> There's no way. >> Well, we're beyond that now. You are under arrest. >> There's no way. I promise you there's no way. >> I No, I under arrest. >> No, I don't believe this. No. No. Please. Oh my god. Dude, >> put your left leg in. You're going to pick up charges. >> Listen, that was it. There's no way. There's no way. THERE'S NO WAY. THERE'S NO WAY. THAT IS NOT TRUE. I don't believe it. You guys are railroading me. I'm telling you that's not true. There was not $600 worth of stuff. >> There's no way, SERGEANT. I'M TELLING YOU. >> She was charged with theft and resisting arrest without violence. Her charges were dropped after she completed a pre-trial diversion program. Thanks for watching. Be sure to subscribe for more videos like this.