Hi. Hi, what's going on? Yeah, so the with the guest right here, she um beside me on this side. Okay. >> Uh-huh. She was I guess she was a little bit worked up about her bag, so she got into a little word exchange. The other guest is gone. Um but I am she can't find her bag. So you know too? I mean, with the gun? I don't know. Who either or. Yeah, but she's very like expressive you know, confident. So she doesn't know where she put her her bag. >> The last thing she recalls is that a Spirit representative followed her into the restroom. Okay, so could it be there? Well, my agent checked already. >> All right, so it's not in the bathroom? Ma'am, hey, hold on. Ma'am, ma'am. Hi. Okay. Mhm. She has blood coming from her ear. She said she's aware that she knows she hurt like her ears bleed all the time. Okay, do you know what what kind of bag she's looking for? >> carry-on bag. Okay. Did you get a report of an unattended bag in terminal 4? Probably within the past hour or two. Where is my stuff? I'm telling you. I'm telling you. How you doing? Hold on, I'm trying to see if maybe we picked it up or not. Okay. You need my last name? Huh? I'm telling you. Where is my stuff? I'm going to cut up. Where is my >> Don't cut up because you don't want to go to jail. Where is my stuff? No. I'm one of those >> I'm sorry, but I got the radio for you though. Damn, I forgot where I left my phone. Excuse me. Hi. What what's going on? >> Where is my stuff? >> You haven't told me anything. What are you missing? >> But did they tell you stuff? They told me you're missing your suitcase. My suitcase and my backpack. >> Okay, do you remember where you where you left it? >> Hi. Hold on. Come on, let's walk out of here. No, we can't walk. Some lady in that outfit, as soon as they Spirit Airlines, which is the plane that I was supposed to be getting off, walked away with my stuff. She walked away with my stuff. >> where was she? Where where did you think you left it? Just tell me where. Women's bathroom. Okay, ma'am. No, I'm telling you turn around. What I'm telling you is wash your hands cuz it's kind of close. No, I'm telling you women's bathroom. Women's bathroom. I don't care. Where's my stuff? >> What's What's the hold up? They already went into the bathroom. Did they find it? I'm calm, but how would you feel if your stuff My My finger is not an insult. Where's my stuff that disappeared? Hold on, ma'am. Relax. What's going on? Okay, she's not going to be able to talk. >> tell you nothing. She's missing her carry-on suitcase and a backpack. She's saying that a Spirit Airlines thing followed her in the bathroom, but there's one of them went in there. There's nothing in the bathroom. She left. That's what I'm trying to tell y'all. She left with the >> at the camera, where is she? Come on, man. You Do you Do you think I'm expected to tell you? She left Listen to me. She left in a Spirit Airline outfit. You think what the rest of them were wearing? She left in the rest of them. Where is my stuff? Wait a minute cuz I'm talking Wait cuz I'm on I have you on my wrist. What do you What do you want? I'm on a flight in a couple hours. Where's my stuff? Ma'am, calm down. We're trying to help you, all right? Are you Yeah, you're yelling and screaming. That's not going to help. So, what you need to do is calm down and Do you promise me you'll help me find my stuff? >> what we're here for. Can you promise? I don't need all that. Just sit down. I DON'T HAVE TIME. NO. MA'AM, LISTEN. If you keep going, you're going to go to jail, all right? I'm telling you that right now. >> What? I'm going to jail for my missing stuff? >> to calm yourself down. That's all I can tell you. Calm yourself down. Find my stuff. Do you know where you're going? Let me see your ID. Yeah, just sit down. right there. Look, there you go, right there. So, where you find that? Where you left them? Is that yours? So, where you find it? >> Pause. Where you find it? You pause. Where you find it? >> Ma'am, she's talking to us about the bag. You need to calm yourself down. So, nobody else could find it? You left it right there, ma'am. I wasn't in that bathroom. I wasn't in that bathroom. Let me see your ID. I wasn't in that bathroom. All right, let me let me see your stuff. I won't confirm it. Is this your stuff? Yes, it's my stuff. But, my stuff was My stuff was in that bathroom. All right, what's your name? Let me see Let me see your ID. You need to calm down. I'm telling you that right now. We're trying to help you. How was How was I not calm? All right, you need to calm yourself down. That's all I can tell you. I don't care about being calm. When you When you When you're ready to do the job, then you can go. >> I'll sue. I just need to see your ID. That's fine. I'll sue. Is this your bag? She's giving ID. Hold on. Is this your bag? Is there a name on that? What's your badge number? What's your badge number? Oh, it's okay. I know who you are. And I know who you are, Castillo. Is that the name on the bag? >> Cuz where did my Ma'am, are these your bags? Where did my stuff go? How did she find my stuff after it was not missing? >> You have been >> my stuff. >> Have you been drinking? Cuz you seem to be intoxicated. You need to calm down, all right? You left your stuff on the plane. >> Oh, it's okay. Hold on. Don't worry about it. All right. Grab your stuff. All right. Grab your stuff and let's go. Grab your stuff. There you go. There goes your ID. Ma'am. Don't worry about it. >> Grab your ID. Come on, let's go. Grab your things. Grab your stuff. Let's go. Don't worry about it. Where's gate three? Where? Where Gate three. is gate three? All right. What are we doing? You're not going to gate three. You're going to You're not flying today. You're not flying today. Why? Cuz you're not. Cuz you're intoxicated and you pulled the alarm. So my stuff went missing. Oh. Ma'am, you're going to have to talk to the airline to reschedule your flight. Is that Jackson? No. Listen. Where Where was my stuff? Where? Over there. Where did you find it? >> Because my stuff I went to the bathroom. Look at ALL THE STUFF. I went to the bathroom. >> I Excuse me. You ready? She's right there. Listen, it I don't care where they found it. Let's go. Come on. Grab your stuff. I don't know. Ma'am. I'll see you in jail. Come get me in jail. Come on. Get your bags. Let's go. Let's go up front. We'll help you reschedule your flight. Come on. Grab your stuff. Yeah. Grab the suitcase or grab her. I'mma grab her. Let's go through this >> What's happening now with me? That's what it says. Oh, you were trying to help me out. You told me you were going to jail. [ __ ] you told me you were going to jail. Now, am I not listening? No. Be nice to who? Come on. I took my Oh, hell no. BECAUSE I WILL. Him forehead and Okay. We can make it a situation. Just take Take it up to the counter. You got her name, right? So, they can take her off wherever she's on. You can leave it there. You don't have Where am I going? All right, leave it right there. Right there is fine. Hold on a second. She's going to try to get you rebooked. But, I already paid for it. I know, but try not to get you rebooked for another flight. I don't care. You let my stuff go missing and when I tried to make a complaint >> I wasn't even there. Pause. When I tried to >> to pause. Wait. About my stuff going missing, you ignored it. Rude bald head ignored it, too. Who is the supervisor? She needs a supervisor. All day and night. I don't know who is in charge right now. Yeah, who do you want to come in? No, whoever cuz I don't got her name. The The other officer got her name, but she was dealing with the girl in B5 B5. She was drunk. Yeah, but we just brought her back to from there. She wasn't there, though. So, we just need somebody to get up. But, she's drunk and she caused a disturbance down there. Okay, let me check that out. They just decided to randomly pick up from some random lady. And then they left. And they walked me up to the front. Mhm? They walked me up to the front. And they're trying to make me stay in Florida. They're trying to make me stay in Florida. They're trying to make me stay in Florida. >> Jordan. Jordan. NO, I FOUND MY STUFF. THEY'RE trying to make me stay IN FLORIDA. YES. I'M GOING TO GO FLORIDA. 54 Ma'am, you can't be yelling and screaming like that. There's plenty of people around. This is the airport you need to go to. I'm sorry, what did you say? I said you can't be yelling and screaming inside the airport. But, you're already making me stay. We trying to help you out through rescheduling, but you're yelling and screaming. That's not helping your case right now. I'm going to go to Florida. BUT I'M NOT GOING TO GO ALL RIGHT. ARE YOU GOING TO GO AHEAD? LISTEN, I'M GOING TO TELL YOU ONE LAST TIME. YOU can't be yelling You can't be yelling and screaming like that. I'm going Go ahead. I'm going to have to have to have to have to I'm going to have to. I'm telling you. You could either settle down, let us try to help you rebook, or calm down or you go to jail. Go ahead. All right, you're on your last chance. So, my stuff went missing. And now I'm taking you to jail. Is that a problem? Because of my stuff going missing. I got everybody's ID. Everybody's ID is right here in my pocket. And here's homeboy. Everybody. Every month. My stuff was missing and all of a sudden I'm in trouble? When my was missing you left some stupid black steal my and I'm in trouble? Yeah, I don't know what I'm going You said that Sorry. I'm not done. Hey. I need a picture. Okay, so let me go to jail in Florida. The will be pressing charges. The old and Jackson I don't care. I didn't forge I didn't find Some random black lady came out with my Yeah, yeah. She came out with my Yeah, I got to go. No, I do. But she came out with my stuff and the sheriff and whoever this other guy is decided to find my stuff and tell me, "Oh yeah, there's nothing we can do about it." When my stuff went missing. My stuff went missing. My stuff went missing. I don't know. Okay, just shut up. So, where were you flying to? Let's take your car. >> Oh my God, you lied TO OH, YOU [ __ ] ALL RIGHT. I ALSO cancelled my They are rebooking my flight till tomorrow. They lost my and then they're rebooking my flight till tomorrow. So, which means I have to spend the night in Chicago, Corey. I have to spend the night in Chicago. I have to spend the night in Chicago. Hey. I didn't fly out of here. What don't YOU I'M NOT TALKING TO YOU. I >> Listen. did not All right. cause >> Listen, are you going to calm down or do you Am I going to have to call the cops I did >> Am I asking a question? Are you going to calm down and let them help you or Am I going to >> He just told me how he was going to help me. >> Okay, he's going to rebook your flight. >> he was going to fly me out tomorrow. I didn't fly from here. >> Listen. I don't work for the airlines, so I I don't have no say in that. That's something you're going to have to do with the airline. >> Oh, you stupid Oh, you stupid Are you going to You can go grab your stuff and get out of here. >> So, you mean to tell me I have to spend the night in Chicago tonight? >> I don't work for the airlines, so Okay, so get out of on face if you work for the airline. Because you're causing a disturbance right now. So, either today you're going to go by yourself and leave My money's missing. Okay. You're going to go by yourself or do you want me to have the cops come? What we doing? >> about it. Okay, go by yourself. Let's go. Who is scaring nobody? Where are the cops? You're going to die. Sheriff, you don't do [ __ ] So, apparently, according to this brother and his homeboy We just give him an opportunity to rebook his flight. I don't have the chance. Now, they said they're going to rebook her flight on once they rebook her thing and they'll get her out of here. That's okay. Where are the Where are my All right. missing? Yeah, he needs to go. So, the next flight to Chicago is at 7:00 a.m. 7:00 a.m. tomorrow? Oh, I'm too old for this. MOVE. MOVE. MOVE. TAKE THE JACKET OFF. YOU SEE, YOU JUST RIPPED IT UP. DROP the phone. Drop the phone. Relax. Don't resist. Relax. Make me. Relax. Make me. Let's go. All right. So, why am I walking? RIGHT, CUZ Y'ALL STOLE MY [ __ ] MOVE. OW! OW! ALL RIGHT, KEEP WALKING. NO! STOP! STOP! OW! STOP! NO, MY ARM! MY ARM! RELAX. MY ARM! I JUST feel like I'm breaking my arm. Stop! All right, let her calm down. Hey, let her calm her butt down. All right, calm her BUTT DOWN. NO! STAND RIGHT THERE. I'M RIGHT HERE. NO! YOU'RE NOT MOVING ME! RELAX. CALM HER BUTT DOWN. LET ME GO! I'M NOT being mean TO YOU. NO! I AM. HEY! STOP. ALL RIGHT. LET ME LET ME GRAB MY [ __ ] LET ME GRAB MY [ __ ] TRY TO DO YOUR JOB. LET ME GO! LET ME GO! LET ME GO! YOU'RE TRYING TO KICK ME. You're not too hurt, are you? I'm calling my police, lawyer. Stop! I'm not being mean TO YOU. OW! ALL RIGHT. ALL RIGHT, SHE'S GOING TO CALM HER BUTT DOWN. WE'RE >> [screaming] >> I'M JUST A GIRL. STOP! STOP! OW! MY ARM! STOP! STOP KICKING. OW! ALL RIGHT. ALL RIGHT. I CAN'T BREATHE! I CAN'T BREATHE! YES, YOU CAN. You want to stop kicking? No, my arm! Ow! Stop kicking people. You're not LET ME GO! LET ME GO! LET ME GO! LET ME GO! LET ME GO! ALL RIGHT, LET'S PUT HER IN THE CAR. WAIT, HOLD ON. I'M CALLING OW! OW! OW! OH! OH! OH! OH! NO! NO! NO, STOP IT. OH MY GOD, DUDE. YEAH, SHE STILL GOT A WHOLE JEWELRY IN THERE. AWESOME. I got it now. Oh! All right, let me start the vehicle. Hold on. What's up? I just want to go home. Well, that's what we're trying to help you out, but guess what? You done cross that line. I gave you plenty of chances. Yeah. How did you give me plenty of chances when you were talking in my face the whole time? Okay. That doesn't even make sense. How are you giving me plenty of chances but talking in my face the whole time? That don't even make sense. It How you going to give me plenty of chances >> All right, miss What's your What's your What's your What's your phone What's your phone number? the whole time. Do you mind giving me your phone >> I want to left. I want to left. I want to went back home. You sat there and talked in my face the whole time. time. You wouldn't let me go home even if I wanted to. Ma'am, is the passenger Is he yours? Okay. Jordan. I would I would apologize to him. Hey Jordan, are you bleeding from your ear? They're saying that they saw maybe some blood from your ear. Let me see your ears. I can't even see. All right, just turn your face so we can see. Turn your face. I can see your ear. Turn around. Just turn that way. Turn your head. Please. We want to make sure you're okay. They were kicking you. Please, don't hurt me. kicking you. Why is it your What was that? Did you scratch your ear? No. What happened? >> listen to me. The lady that originally I asked her when I came from the bar that's right next to my turn, I asked her to walk me to the bathroom. She had a Spirit Airline uniform. I asked her to walk me to the bathroom. She hit me. Okay? Please, just listen to me. I have never been in trouble and I'm sorry for kicking you. But my stuff was missing. >> get in trouble for kicking me. You got in trouble for pushing him out of the way. Okay. Now, you can stay here. >> Okay, I'll stay inside. Listen to me. Were you drinking something today? She had a Oh, you had a few drinks? >> My listen, if you grab my phone, you will see my flight had a layover. My flight was delayed. I landed at like 12:00 something. My flight Can you please stop shining that in my face? I cannot even see. My flight was supposed to take off at like 4:10. Okay. And it got delayed to like 5:30 and some guy some guy that was sitting next to me at the airport, he was buying me drinks and you can ask the bartender How old are you? I'm 23. Okay. You can You can grab my ID. I'm legalized to drink. I'm legalized to fly. I have never been in trouble, but my stuff went missing. Yeah, but then you found your stuff. Listen. >> And And you know where your stuff was? At the gate you were sitting cuz you were not flying out of G5. I was flying out of G3. >> G3 and that's why they called you back cuz you left it there. >> listen, please, just listen to me. My stuff was not at G3. >> That's where they found it. I and I know that's where they found it, but the lady that was walking me to the bathroom, the lady with the African accent, she was not from G3. She had a Spirit Airline uniform. She had the Spirit Airline logo right above her right like right here. I can't point to it. >> Yeah, but you know that's not where you're in trouble. You're in trouble because you were causing a disturbance and because you plowed right through it. >> And I'm sorry. >> I did not mean to plow right through you, but you were sitting there talking to me as if I was not worth anything. I was sitting there trying to tell you that some lady with an African accent >> by the by the counter when you were standing up and the and the Spirit supervisor >> who walked me to the bathroom. Please, somebody just listen to me. Jordan, I'm going to be the one taking over and transporting you, okay? I'm going to do what I can to help you, but you got to help me out as well, okay? Why is nobody listening? Okay? Okay, you going to cooperate with me so we can work things out? I'm trying I'll do my best, okay? I'm going to bring my car over and we're going to switch out real quick. I'm trying to listen, please. Somebody And I will hear you out. I'm going to close the door for a second. I'm going to get my car and then I'm going to hear you out, okay? Okay. She was charged with battery and disorderly intoxication. She was sentenced to 12 months of probation, which included an anger management course. Thanks for watching. Be sure to subscribe for more videos like this.