holding me. No, you haven't even got him off the plane to talk to him. >> No. >> Relax. >> I'm not being transported. >> Sit down. >> Take the cuffs off of me. I'm >> not taking them off. >> Calm down. >> Take it easy. >> Airports have rules. But Karens hate rules. Especially the ones who think they're special privileges. Put them above everyone else. What happens when dumb airport cars realize that their perceived rights to special privileges [music] can put them in trouble? >> You are being requested to leave the property. >> Well, guess what, Jacob? >> Get out of my face. >> Get out of my face. Back into the car. >> Scoot back into the car. >> Scoot back into the car. >> Not going in. >> Get in the car. >> Here are several moments when dumb airport cars think they deserve special privileges. Starting with Jacqueline, whose unreal entitled outburst forced an entire aircraft to clear out over sitting arrangements. >> I need to >> It's my privilege. Thank you. So, don't tell me what I cannot and cannot do. >> Now, all right, dude. Give me my >> Give me my >> I don't do >> I have a right to say no. >> I have a right to say no. On December the 31st, 2021, just minutes before 5:00 p.m., police officers [music] received a call that sent them rushing to the airport about a woman on a plane who was causing a scene. Dispatch had warned that the woman was acting erratically and refused to move to her assigned seat. Before anyone knew it, every passenger had to be deplaned. Just one bad apple had spoiled the bunch, effectively turning a [music] routine flight into pure mayhem. >> They did not take me off the plane, and I have a reason to go to Alaska. You guys messed up my flight ticket. >> What's going on? >> They messed up my flight ticket. I asked for an aisle. They gave me a middle seat. How is that my problem? >> Okay. [music] So, >> this is all about the seat thing. Okay. So, did they ask you talk to you about anything about changing seats? >> I told them. Then the girls let me sit where I wanted to sit >> and then they took me off the plane, >> but I walked off allowing. They did not arrest me. They did not handcuff me. They did not touch me to get off the plane. >> What's going on? So nobody that >> they need to let me either they need to buy me a hotel ticket and get me back to New York or they need to let me aboard the plane >> cuz I already board [music] the plane. >> Okay. So, we'll figure out from them what's going on. >> Okay, we'll figure out because >> right now we're here for like your behavior. Okay, >> my behavior. Okay, I got a plane for the aisle seat. They gave me an E, which is a middle seat. >> That is not what I paid for. >> You have your ID? >> What does that have to do with anything? >> Cuz right now the police are here. We're going to find out the who, the why, the what. So, I just need >> Yeah. >> Okay. >> All right. >> Good job. >> You're not going to be able to tell that blonde. >> Yeah. Let's go have a seat over there. >> Let's come over here. So, that >> Let's go have a seat over there. >> All right. Well, you better get me a hotel. >> So, we're going to talk and figure out what Delta is going to >> Let's go have the seat on the corner. >> You can even move farther if you want. >> Wait. All right. So, >> so on your side, you requested a seat. You didn't get that seat. And now that's why I'm trying like we're here. Did you walk off the plane? They say like, "Let's get off the plane. Are you flying anymore?" >> I'm going to Alaska. Well, I'm trying to listen to you. >> You don't need to right now. >> I need to. It's my privilege. >> Good. It's your privilege. >> Okay. Thank you. So, don't tell me what I cannot and cannot do. Sit down. Sit down now. >> No. I would like to hear what people are saying. >> You can have a conversation. >> I am allowed to hear what they are saying. >> I'm going to catch up with you. >> Okay. >> How is that thin ice? What have I done? >> Well, they're trying to They're trying to work. >> What have I done? You have no idea. >> I'm just They're trying to work with you and >> they have tried to work with me by taking me off the plane. >> Well, what did you do on the airplane? >> What happened? >> Ask them. >> Ask them. >> That's why officer cross listened to me. He's going to go. >> What have I done on the plane? >> Well, >> I would like to ask you what I have done on the plane. >> I listen to your side and I listen to that. >> I'm not asking you about my side. I'm asking you what I have done on the plane. Did I touch someone? >> Did I touch someone? >> Please explain it. Have I spoken to Did I touch someone? >> Please tell me if I've spoken to someone and I've touched someone. >> Jacqueline seemed more upset that her wild outburst [music] on the plane had been cut short than about the seat that she was supposed to take. The officer's calm, gentle approach only made her feel more in control. But control can be tricky. It has a way of exposing a person's true self. And as for Jacqueline, [music] she was doing a pretty impressive job at hiding hers until now. >> Ask him that question. >> All right, Jacine, we're going to leave him. >> Jacquine, you need to leave now. >> Ask him. >> Ask him. Ask him. >> Did you want to hear my answer? Jaclyn. Jaclyn, >> you better ask him if I >> go. Okay. Listen. >> You're going to be asking. I live in New York. >> Oh, good. >> Delta, >> dude. Who's paying for my ticket? You're going to have to You got refunded. >> I got refunded for to live in Utah. >> Exactly. Okay. We're going to walk out cuz you are not passing. >> I don't know anyone here. If anything, I need to get a ride back to New York. >> Okay. We'll walk you out to where the other airlines [clears throat] are. Okay. >> Dude, I don't live here. >> Delta is denying you service. Okay. Delta Airlines, a private company, is denying you service. >> Why though? Because you guys denied me service. Why? You don't even know why. >> So, you better get me a flight back to New York. I don't live in Utah. I never been here. >> Jacine, you should walk out. We could work. We could work on you. >> Where am I going to go? >> I can answer those questions, but we're going to walk out. >> No, I don't want to go anywhere. Where am I going to go to Utah? >> You're going to go to the other airlines and try booking there. Okay, >> dude. Are you going to pay for it? >> You're refunded. Okay. >> Okay. Well, then get my refund and refund me a ticket back. >> I don't know. It's going to go to your credit card. I clearly >> Okay. Well, that's on you then. >> Jacqueline, let's start walking. >> No, that's so up. >> Jacquine, >> you cannot do that. >> Jacquine, >> you know how up that? They are leaving me homeless. >> They're leaving me homeless. >> Jacquine, focus. Okay, we're going to walk you out. >> Walk me out to where? to where you could >> lobby in Utah. >> At this point, >> I don't live in Utah. >> Jacqueline, at this point, we're helping you to go get rebooked. You [music] keep doing this yelling. We're going to look at criminal charges. Okay. Disorderly conduct. >> Dude, this is on you, though. >> This is not on me. Okay. >> Yeah, this is on you. >> Caused a disturbance. [music] They have deplained. >> No, I did not cause a disturbance. >> They told me how to get an aisle, >> Jacine. >> All right, dude. Give me my Come here. Give me my >> I don't do >> Let's go. Hands behind your back. >> Hands behind your back now. >> Hands behind your back. >> Stop. >> Hands behind your back. >> Stop. [screaming] I don't live in Houston. >> Stop resisting. Hands behind your back. Hands behind your back. Hands behind your back. Stop. Hands behind your back. >> I live in resisting. >> Stop resisting. Hands behind your back. Stop. >> I don't live in Utah. >> You understand that? Stop resisting. Stop. >> Stop resisting. >> Stop. Stop. >> Stop resisting. >> Stop resisting. Jacquine, >> stop. >> Stop resisting. >> Your back. Put this hand. >> Put this hand behind your back. >> Hand behind your back. >> Let me just go home. >> Let me just go home. >> Put this hand behind your back. Let me just go home. No. >> Behind your back. >> No. Stop. Stop. Stop. Stop resisting. >> Get up. Come on. Get up. Get up. Get up. Get up. Get up. But I would rather job for the world. >> Excuse us. Thank y'all. >> Thank you. >> Somebody say something. >> Yeah. Just FYI for corporate security, she's been placed on the no. >> Okay. >> Where's the card? >> Nice. By herself, she had confirmed her villain status. Plain and simple. Any special privileges she might have had, if there were any, didn't matter anymore. Just to make sure, she saved her very [music] worst for moments like this when reality had her backed into a corner. Hey, you need to get the off me. >> Let's go. >> You need to get the off me. >> Let's go. Let's go. >> Do not real in Utah. >> Get off me. >> Walk with this guy. Get off me. Get off me. >> Resisting. >> No. Get off me. >> Get off me. Do not move. >> Don't move. >> Get on me. You permit. You perfect. >> Hey, >> don't kick me. You understand? >> Get off me. >> Why' you kick me? >> Get off me. >> Let me get off me. [screaming] Get off me. >> Let's get up. Get up. Luke, you don't kick me like that. >> No, you got to help me. Get off me. Tell him to get off me. >> On me. >> He [ __ ] tipped me. >> Get off me. >> Go back to China. >> Slide over there. Okay. Do not move. I'm buffing you. Do not move. Do not move. >> No. I'd rather you move. Get off me. I have a right. >> I have a right. >> I have a right. >> Stop. >> No. Get off me. >> Stop. Stop. Stop. >> I have a right. >> I have a right. >> Stop. >> I have a right. >> I have a right to say no. >> I have a right to say no. >> Stop. >> I have a right to say no. >> I have a right to say no. I propose to say no. >> I say no. >> Jacquine, you are under arrest for disorderly conduct. >> I say no. I say no. >> I don't want it >> for disorderly conduct. >> No. >> Do not bite my hand. >> I say no. >> I say no. >> You per your feet. Put your feet down. >> Jack, put your feet down. Put your hand down. me. >> Put your feet down. >> Okay, sit down. >> Get off me. >> No one is touching me. >> Get off me. Get off me. >> You weirdos. >> No. Get away. Get away. [screaming] >> Get away. >> Hey. Hey. Hey. Oh sh. >> Hey. Don't do not resist. >> Get away. >> What? Get away. >> Get away. Get away. Get away. I don't want it. Get away. [screaming] >> Behind your back right now. >> Put your hands behind your back. >> Let go. >> Put your hands behind your back. >> Put your hands behind your back. >> Get away. Get away. >> Get away. Get away. >> Get away. Behind your back. >> Get away. Put your hand behind your back. >> Get away. You're hurting. >> I don't want to hear you. >> We're not touching. We're not doing anything to you. >> I don't want to hear me. >> I don't want to hear me. Get away. Get away. Get away. Get away. >> Get away. Stop fighting behind your back. >> Put your arms behind your back. >> Let's get to this. Get your ass off. >> Stop resisting. >> Stop resisting. >> Leave me alone. >> Do not resisting. Look at that. >> Leave me alone. >> Look it up. >> Oh my god. >> Do not resist. >> Do not resist. Put this hand behind your back. >> Listen to me. >> Get away. >> I'll do everything if you get me. Get off of me. >> I can't. Get on me. I'll do it. >> Sergeant has your Sergeant has your hand. Get away. >> You can let go. >> Eventually, Jacquine was charged with disorderly conduct, assault on an officer, and resisting arrest. Jacquine was entitled, no doubt, but she had nothing on Rachel Jackson, a Scottish actress and comedian who learned the hard way that the law doesn't recognize punchlines and it definitely doesn't hand out special privileges to drunks. >> Jacob, just just back off for a minute, Jacob, cuz I'm Jacob's favorite wife. >> Can't explain it. on TV talking like it's just you and me. I can't do that. >> It's not TV. >> Okay, >> so you really need to help. You get used to doing that in the mental asylum, fending for yourself. >> Where all the women hate you and all the men love you. I'm not going to jail. >> Yes. >> On August the 15th, 2023, at around 7:00 p.m., police officers got a call from the Nashville airport about an uncooperative traveler. Not just any traveler. This was Rachel Jackson, a Scottish comedian and actress. And when she mixed her acting skills with Little Too Much Booze, it was clear that she was about to turn a routine complaint into an absolute spectacle. >> Okay. Well, you I need you to talk to me first. >> No, I'm I need to go for a smoke. That's why I bleed all my stuff at you cuz that's >> okay. But you're going to talk to me first. Okay. >> No, no, no. >> Yes. Yes. >> And you're not going to arrest me. >> You're going to talk to me though. >> I can't. I'm sorry. I can't trust you. I really don't trust you. >> Right. And that's okay. You don't need to trust me, but you need to talk to me. Is everything okay? >> I will be once I get a smoke and take an anxiety pill for the flight. Okay. >> Okay. But I need to understand. >> Oh my god. No. No. No. No. You need to back off, man. >> I need to understand. >> You need to back off. I've been trained horrendously by some of the American police. So, back off. Okay. Did you finish my cheese? Let me finish my >> Where are you coming from? >> I'm going to London. That's all that matters. You going to London? Okay. I'd like you to get there if I can help you. >> Yeah, I hear you. But I was traumatized by the American police. >> How's that? >> So, I'm just going to explain. >> I'm absolutely fine. You just let me finish my chicken soup. >> I'm going to let you do that. But >> because I'm I need my physical health more than ever. >> But I'm going >> Jacob, just just back off for a minute, Jacob, cuz I'm Jacob's favorite wife. >> I'm just going to explain to you once you're done with your chicken soup what the deal is. Okay. >> Yeah, I get it. So, just back off for a minute. Yeah. >> Amazing. Thanks. >> What's that? >> I said thank you guys. >> No, you need to talk to us real quick. Okay. >> Well, >> right. You do your thing. So, the reason that we're here [snorts] is because they explained you were behaving erratically like somewhat. Um, >> that's okay. Here's the thing. Um, you're in the wrong lounge. >> No, I know that and I was perfectly aware of that. >> Okay. You see >> when I came into Delta. >> Okay. So, can you show >> right? Can you explain why you made the decision to come in here? >> No ma'am. >> Absolutely not. >> You can't explain that. >> I'm on TV talking like it's just you and me. I can't do that when I'm human. >> It's not TV. >> Okay. >> So, you really need to help. >> I'm trying to help. >> Put your sunglasses on. >> We need to get you out of the Delta Sky Club. >> Okay. Thank you. Let's do it. >> All right. Let's go. >> The encounter so far had made it clear that Rachel wasn't going to be an easy nut to crack. But during the [music] smoke break that she asked for, things took an unexpected turn, thereby revealing just how much special treatment she expected for herself. >> Well, there isn't a smoking lounge. The only one is right here, and you got to pay for it. >> Uh, no. I don't think the British Airlines has the smoking lounge at Bravo 5. >> So, you need to help me smoke on the plate. Smoking lounge is right here, but you have to pay to get in. >> 10 bucks, please. >> I don't have $10. >> What is that? >> Barbie. >> Did you see the movie? Not yet, but I'm going to see on my birthday. >> Nice. [music] >> This lady would like to >> Can I just go in, please? >> Yeah, it cost $10. >> Hey, I don't have any money on me. >> Oh, no. We got to pay for someone. >> That's the rules. I'm sorry. >> Um, >> well, this is stressful. Um, >> if I can just go to the British Airways. >> Not a British Airways. >> Yeah, we don't. >> I sold So, I was in the right Delta then. >> No, that's not a British Airways. >> Yeah, but it's closer than >> And >> someone needs to help cuz I need a smoke. >> They don't have a lounge. >> You go outside. >> Help. Help. Help. >> We're trying. But >> go outside. We're trying to help you, but yeah, you have to pay for a room. I'm sorry. It's just a rule, dog. And I do apologize. >> Oh, I do have my pass. It's just I left. >> Yeah. Come come with me, J. Where'd you leave it? >> I left it behind the counter serious. Thank you so much. >> Thank you. >> Thank you so much. Of course. Thank you. >> Are those our items? Are these your items? >> Okay. Do you have a mode of payment in there? Okay. Not yours. >> Thank you. Here's the deal. You can't leave your bags. You have to take your bags. Well, >> then use lunch. >> Then take your bags with you. >> You have to take your bags with you, man. >> All right. Well, then my person. >> I'm not holding your stuff. I'm not holding it. I think you can put it all back in your bag if you need to. >> And you just told me that now after you've seen me do all that. >> No. No. I did not know what you were trying to do. >> Hey, let's do it. >> No, you have to grab your bags. >> You just could help. >> Nope. >> Oh, you're not getting the light to help. We're not. Hey, I'm here. >> I apologize. I was straight up. >> Okay. ma'am. >> No problem. No problem. >> Thank you so much. >> You're welcome. >> Right now we're 108. We're getting called back there for sure. >> Yeah. I'm going to have to go tell Bruce Airways cuz they're like >> Yeah. Already shaking their head. So, I'm going to tell them called her. She just seemed to be having so anxiety. Smoking now, seems fine. >> The officers walked off once she finally moved from the spot they told her to leave. But not long after, they got called right back. She had been denied boarding, and this time she proved the cops judged her way too early. >> I just need to be on this flight. >> You can't get on this flight. >> I need water immediately. >> You've been denied boarding. >> I need water immediately. Nope. Stop. >> Stop. You >> help me towards the water then. >> No, you're not getting on the water. >> No, help me towards the water. >> We'll get your water, but you're not getting on this way. >> Where's the water fountain? >> Something. All right. >> Oh, get off me, man. Ask the water. >> Yeah. So, we're getting your water. Let's go. I >> mean, seriously, some women need to pee. >> Let's go. He's right here. >> No, >> you get used to doing that in the mental asylum and for yourself where all the women hate you and all the men love you. All right. >> All right. So, here here's the test. You're going to stop and listen to it. >> No, I'm not. >> Yes, you are. >> How dare you take your hand? >> It's not going to happen. Here's the thing. You've been denied boarding >> by the captain. I listen to captain's orders because I've seen Titanic. I've seen Titanic. I am Lois. I am Titanic. >> Okay. >> Get your hands over. >> We're going out, >> Jacob. >> We are escorting you out. You are being requested to leave the process. >> Well, guess what, Jacob? >> Get out of my face. >> Get out of my face. >> All right, >> ma'am. >> Keep your hands off me while I drink my water. >> Nope. Back up. >> Ready. >> You got in 60 seconds. >> You're under arrest. Turn around. Put your hands behind your back. >> No. >> Turn around. Put your hands behind your back. Not again. >> Put your hands behind your back. >> Stop resisting. Stop resisting. [screaming] >> Stop resisting. >> Help. Someone help. [screaming] Help. Help. What is this? >> Nope. Just breathe. >> Just breathe. All right. >> Down in the car. >> The nice guy routine was done. And Rachel, the comedian, realized real quick that nothing from here on was a joke. She tapped into that other side of her, the one that couldn't get a laugh if her life depended on it. Captain's London den. >> Get these off me now. >> No, >> I'm not going in. >> You're going in the car? >> No, I'm not going in. >> I am not going in. >> Yes, you are. >> No, you're not. >> Yes, you are. >> Oh, I'm hurt so bad. I'm hurt so bad. >> No, I'm not going in. >> No, you're not. No. No way. No, I'm not going in. >> Get in the car. >> I'm not going in. >> Yeah, you are. >> Get in the car. Turn around. Get in the car. Get in the car. >> Get in the car. >> Get in the car. Right. >> Get in the car. There you go. >> Get in the car. >> Pick your left leg up and get in the car. >> I was meant to arrive at 11:00 in the morning. My brothers meet me at the airport. >> All right. Get in the car. I need to >> scoot back and get in the car. >> No. >> Yes. No. Now you can do it by yourself. It will force you. >> Well, take your hands off me. So, >> okay. Get in the car. Scoot back. >> Okay. I am really tired. >> All right. >> Nope. Nope. No. No. Get in the car. >> You have to be ready to be gone in 50 seconds. >> Let's go back in the car. >> Okay, I will. But this is really hard and I'm a very good I don't deserve this. >> Okay, let's go back in the car. We try to work. >> No, you left me when I was in the women's toilet. You can still see through. >> You're in the smoking lounge. >> Where's Jacob? >> Right there. You're in the smoking lounge when we left you cuz you said all you needed was a smoke and you're going to make your flight. >> Yeah. >> Well, the flight is leaving. You've been denied boarding. >> You've been arrested for disorderly conduct. So, you need to scoot back in the car so we can bump you again. >> Just scoot back some so we can buckle again. Okay. >> I'm not bumping you down. >> Yes, you are. We're at Bravo 7 on the ramp trying to get her in the car. Scoot back. >> I'm not going to jail. >> Yes, you are. Scoot back. >> No, I'm not. >> Yes, you are. I'm not going to ask you again. I'm going to make you scoot back into the car. >> No, please. Scoot back into the car. >> Scoot back into the car now. Thank you. Scoot over just a little bit. You're on the buckle. Scoot over. >> Okay, >> there we go. >> Okay. The seat belt was placed on you for your safety. If you unbuckle it at any point, it will not be rebuckled. It is up to you to keep it buckled. Do you understand? >> I just need >> Once she was secured, the officer moved her to another section for a female officer to search her, but that plan went downhill quickly. Her drunk entitlement kicked in and she embraced the moment like a paid gig. >> Hello. Well, we're not seriously hurt really badly. help the step out. Okay, start repeat. Mind what? Mine needs to help too. Jacob. Jacob. >> Just out the bottom. >> There you go. >> You okay? Can I go to the front of the car? I just need to hurt you. Okay. >> Okay. >> Let's do this. >> No, we're going back in the car. No, you're not letting me go and fight back in the >> car. Rachel, we've done this once before. Come on. >> Absolutely not. Absolutely not. I'm really in a little pain. No, I'm Jacob. Jacob, no. Jacob, it hurts so bad. Jacob, he >> stop resisting. >> I am resisting. No, I'm not resisting. No, you have to help me. You got to go. Thank you so much. Sit on the seat. >> No, I'm not going to jail. >> Yeah, you are. >> I'm absolutely not going to jail. Please help. >> Do not make me force you in this car. Kim Kardashian. >> No, I'm going to force you in this car. Otherwise, >> Jacob, please just take them off because Kim Kardashians. >> Sit on the seat. >> No, I'm not going to jail. I'm absolutely not going to jail. Help. Women. Women. Women. Help. Ow. Ow. Ow. No. No. I'm not going in the car with you alone. >> Back. Um, please help me, woman. >> Jacob, you're the one that needs to take the handcuffs off you. >> Not happening. >> So, you can stand up and get in the car or we can force you in the car. >> I'm not going to deal. I'm not going to deal. No. No. This is getting really sore. Oh my goodness. Oh. Oh my god. >> Relax. >> I don't want to go to jail. I really don't. I can't. I can't go to jail. anybody ever wants to go to jail. So, >> no, no, no. I'm not going in the car alone with Jacob. No, no, I'm not. How? I'm in so much pain. >> Jail became the only place that worked for her after she kept acting out. But even now, her quest for special privileges got an alltime high. >> You want your shoe back on? >> Yes, please, sweetheart. I can do it outside. Just uh you have to let me out first so we can >> Oh, thank you. >> It's okay if you can't get it because the handcuffs. >> Here's the deal. >> Okay. >> No, honestly. >> No, you're [music] listening to me. >> Or I'll pee. >> That's fine. >> No, I'm not pee. >> Here's the deal. >> That women have to be like pee. >> Yeah. And you and you will be. >> No, I'm not going to jail. I'm not going to jail. That's what's happening right now. We're in jail. You're not going anywhere. Okay. >> I'm dehydrated. Just let you out. >> Yep. And they'll give you like some water. We're going to go over here. >> Okay. >> And if you fight, it'll make it worse. >> Okay, sweetheart. >> Oh, need obviously a bit more back strength at this point. I like >> you. Three. >> Yeah. Yeah. Both your shoulders as you put both your shoulders on me really really heavily. >> No. Come on. >> You can scoot and touch the ground. >> I got you. >> Thank you, Jacob. There we go. >> Now, get that shoe on. >> Thank you, sweet pea. >> All right. Now, sit tight. You're going right here. I got your stuff over here. Okay. >> Thank you, sweet pe. I need an anxiety pill in there cuz I need to pee. They'll they'll take care of you in here. Don't get those cuffs off. Okay. Take a seat. Take a seat. I'll be in the corner. Don't talk to her, man. That's crazy. But they all >> I wouldn't do that. >> I wouldn't do that if I were you. That [ __ ] was nasty. Eventually, Rachel was charged with disorderly conduct. Rachel was a wild one, no doubt, but she didn't have the drunken madness or the years of manipulative experience Terry carried around like a trophy by single-handedly turning an entire airport upside down the moment someone dared to tell her no. Over here, ma'am, >> I'm a woman in a dress. >> Ma'am, let's go over here. >> Ma'am, let's go over here. Okay. >> Who you off? >> Ma'am, what is your name? >> I told you three times. I didn't hear you. Terry and [screaming] Blues, I want the manager of the airport here. >> No. >> On May the 25th, 2021, officers got called out to the Dallas airport [music] for a messy disturbance. They hurried over hoping to calm things down and get on with their shift. But what waited for them at that gate looked more like a scene from an [music] exorcism gone wrong. >> Did you see that? Did you guys see that? >> This lady has been being Raleigh passenger. We told her to calm down, sit down because she acting like she's drunk or something. And then when we told her to sit down and then she run and I told her her to close the door and she and somebody else another passenger push her. >> I think she's intoxicated. >> Yeah. >> Is that a mask? >> Huh? So she been drinking. >> The police officer. >> I did nothing. >> Ma'am, what happened? This guy chokeolded me. >> Ma'am, >> what the is wrong with him? >> Calm down. Keep it down. Okay. >> No, you need to talk to him. He chokeolded me. They saw it. >> Ma'am, >> they saw it. >> Ma'am, calm down. >> Listen, I'm fine. I need to get to my great aunt's memorial service. I've been [laughter] detained and held up all day. You can go through my bags. I have nothing. They're not going anywhere. >> My god. What is wrong with America? [screaming] >> Calm down. Calm down. >> No. That guy >> needs to be arrested. >> Come on. Let's go over here. >> You saw it. You saw it. You saw it. >> Oh my god. Calm down. >> You saw it. [screaming] >> Ma'am, keep me. >> Ma'am, what's your name? I'm officer. Off. >> He threw me to the ground. >> What's your name? >> My name is Terry M. Bruce. >> I'll come over here and we'll talk. Okay. I want the manager of the airport here. Who saw me joking? Joking. Who saw him choke me to the ground? Who saw me? I saw you running the door when you weren't supposed to. >> He choked me to the ground. >> Ma'am, let's go over here. Ma'am, >> I'm a woman in a dress. >> Ma'am, let's go over here. >> Ma'am, let's go over here. Okay. >> You off. >> Ma'am, go over here. I want the manager of the airport here. >> No, >> ma'am. >> No. >> Calm down. >> I want the manager here. >> Okay, we'll get the manager. What is your name? >> My name is Terry [screaming] and Blues. I'm not going to be treated like this. >> Calm down. >> He chokeolded me to the ground. I'm not going to be treated like this. >> Ma'am, >> I want an officer here. >> Ma'am, I am officer. [laughter] I have family waiting for my great aunt's funeral. I've been through hell trying to get through this goddamn airport service. >> I want some help and I want it now. [screaming] >> Ma'am. >> No. >> Stay over here. >> That guy threw me to the ground. [screaming] Who saw it? Raise your hand. >> Ma'am, calm down. >> Nobody wants to stand up for me. >> Ma'am, [laughter] what is your name? I told you three times. Terry and >> Blues. >> Okay. [gasps] >> Now, who's going to stand up for me? >> Somebody saw him choke me. Hold to the ground. Somebody stand up for me. >> Ma'am. Ma'am. [gasps] >> God damn it. Somebody stand up for me. That's what they said. >> He chokeolded me to the ground. Hey, ma'am. Can we go over here? >> No. >> No. I'm trying to get to my memorial my great aunt's memorial service. >> Hey, look, ma'am. >> No, >> ma'am. >> This is unexcusable. >> Okay. >> I've been hospitality for 40 years. >> Ma'am, >> I've never been treated like that. >> Ma'am, let's No, ma'am. >> I want the manager of the airport here. No, [screaming] >> ma'am. >> You cannot treat a passenger like that. That was another passenger that choke holded me to the ground. >> Where are you trying to go? Where you trying to go? [gasps] >> Ma'am, >> you cannot treat someone like this. >> Ma'am, calm down. >> I'm going to Shreveport, Louisiana to my great aunt's funeral. ma'am. >> Now, god damn it, >> get me somebody that can help me. >> The officer's approach looked calm, almost tame, [music] but it was strategic. They figured letting her blow off steam might make her simmer down. But Terry, well, for her age, she had a surprise waiting. >> Ma'am, I'm here to help you. >> No, you're not helping me. >> I'm here to help you. >> No, you're not helping me. >> Ma'am, I can help you if you calm down a little bit. Okay. >> That guy chokeolded me. Where is my luggage? >> Ma'am, >> everybody took my stuff. >> Ma'am, calm down. >> I can help you if you calm down. >> He threw me to the ground. >> I understand that. So, >> no. There's cameras. What are you talking about? Oh my god. [panting] >> Take some deep breaths. Okay. Take some deep breaths. >> I want a manager here. I want the manager of the airport here. >> Ma'am, calm down. This is not happening. That guy had no right to throw me to the ground. He chokeolded me. >> Okay. So, what happened? If I I'm officer, okay, I'm here. >> I'm trying to get my ass funeral. God damn it. I've had nothing but problems. >> Okay. >> Oh, God. >> So, what happened? >> He threw me to the ground cuz I tried to enter the door because this woman said I had stay over here. >> That woman causing problems. Ma'am, did you try to go in through the door? [gasps] >> I don't know, dude. I'm just trying to get to my aunt's memorial, please. Oh, God. >> I had a couple of [ __ ] >> I got quit. >> Yeah, I'm about to. >> This woman had no reason for you to get over here. >> Ma'am, come over here. >> No, I'm not. >> Here. >> I didn't do anything. Leave me alone. for the moment the officers had her cornered out of sight of most of the airport commuters. That gave them a chance to step back and gather some information, figuring out whether the airline staff had crossed their boundaries or maybe upheld them in a way that clashed with Terry's special privileges. >> So, did you guys deny her flight? >> Okay. So, she came over here screaming at me. I thought, are you going to Tyler? I work in Tyler. Tyler, no. You do a you you're not doing a Then she come over here with attitude. Then she went over the court flight and we told her to sit down and calm down. She cannot be doing this drama around and everybody was looking at her. Then when we started boarding process, um she she just jump on on Marie saying, "Man, you okay to to board now?" And she started like acting like crazy, but she was screaming in the in the seat. When I we deny her boarding, she just run over the door and I just follow her. I said, "Ma'am, you cannot do that." And then when I see that guy doing like something like something like this and then push her and she and she just fell over my my foot. >> Did he push her just because he was trying to >> Yeah, I just I didn't touch her. I just told her name that guy out there right now. And then another guy, he got a blue shirt. He shot on her and pushed her back. >> She was she follow my feet and then she start screaming and crying. >> Okay, >> that's what happened. But with Marines I we try to because I she was addicted with me and then she got addicted to Marine. >> So basically she was denied boarding. >> Yeah. She was denied boarding because we we we we were that >> they tried to run and you have some drinks. You okay to go? Like I got to I got co >> Are those two guys on the airplane right now? >> Yes. Don't passing yourself. >> Can I continue [screaming] for Bravo 349? >> Thank you. Was it you? >> Yes, sir. >> Can you come out? >> She's not going to bother. You can come out, too. >> How are you? >> So, what happened? So she was >> I was walking up soon as I saw I only saw >> she was making a ruckus over there in front of the thing. We were u she came up behind us to get in a boarding line. >> Mhm. >> And it wasn't her group I guess lady right here told her to she couldn't board and she was cussing and making a >> and busted through. >> She tried to bust through. >> Yeah. >> She came over and shut the door. >> Door was halfway shut. She came rushing through the door. I pushed her back. >> Said Jim pushed her back. >> She said that you grabbed her neck and you pushed her. >> So you pushed her back so she couldn't get through. >> So she couldn't get through the door there trying to. And she fell to the ground. >> I understand. >> Okay. So you have an ID or anything? >> Absolutely. Yeah. >> So far, Terry's story was the only one that didn't line up with every other sane person involved. After talking to the staff, the officers went back to her, hoping that time had made her a bit more approachable. >> Nobody. >> I'm here to help you. >> Please help me. >> I'm here to help you. Okay. You want to come have a seat so I can help you out? >> Please help me. >> I'm here to help you. [laughter] Okay. Let's get you sit down so you can catch your breath. You want some water? You want to go to the water crown with me? >> You want to walk to the water crown with me? Come on. Here. >> Let's have you sit. No, I'm not going to win. I'm not. No. >> No. Move that. Come on, Ch. Let's Let's walk with me. Okay. Here. >> I'm going to take you to get some water. Let's walk with you. Okay. You want to go get some water? Okay. >> That's a water fan over here. Okay. You want to get some water? >> Sure. >> Yeah. Everybody, thank you for sticking up for me. >> Okay. >> Everybody that saw that passenger choke hold me and throw choke hold me and throw me to the ground. Thank you for helping me. >> That's her stuff. Okay. some America. >> Turn around and get some water. >> Take a breath here. Give me >> They all saw it. They all saw it. >> Okay. >> He's still there in the door. The guy that choke holding me, >> okay, Terry. Okay, here. Get some water. >> Yeah. Don't care about my [ __ ] I don't care. I just want to go home. Terry, >> I didn't deserve this. I didn't deserve this. I really didn't. >> I know. >> Calm down. >> You want to lock me up? Go ahead. I didn't do anything wrong. So, go ahead. >> Breathe. Relax. Okay, >> you're fine. >> My flight's leaving. I need to get to my great aunt's funeral. Okay, that's all I'm trying to do. I'm coming from Oregon. Okay. >> Across the nation and I get the >> Okay. [laughter] >> I get chokeolded. >> Do you have >> by another passenger? >> Do you have a purse? >> I can't believe this. >> Terry, do you have a purse? Terry, >> it got taken from me. All my gone. >> It's over here, man. >> Breathe, Terry. >> I I've had enough. I I didn't deserve this. >> Okay. Yeah, you're okay. >> Keep breathing. [laughter] >> Keep breathing. >> It's not fair. I >> He's reading for you. >> That girl at the reservation desk, she did it. She sent him on me. I had >> I didn't do anything wrong. I checked in. I asked for an early check in. >> Okay. >> Oh my god. I'm never flying again. I can't stand America. I'm moving to Spain. >> Did you have anything to drink today, Terry? >> Yes, I did. Is that against the law? >> No, it's not. How much did you have a drink today? >> I had a couple of margaritas. >> Couple of margaritas. I can go talk to the bartender. I had a very fine time with those people until I got here. >> Okay. >> What bar was it at? No pizza right down there. >> Yes, you can talk to >> Okay. Okay. Keep breathing. You're fine. >> You taking Do you take any medication? >> No. Come on. >> I'm not a psycho. >> I'm trying to make sure you don't have any health health conditions, [laughter] >> T. I'm trying to make sure you don't have any health conditions. You're not diabetic. Anything like that? >> No. Oh, they didn't do this to me for that reason. I don't know why they did. >> Okay, just breathe. You're fine. Just breathe. Are you traveling [laughter] by yourself? >> Yes. I didn't deserve this. I really didn't. >> You already ran her. >> Oh my god. >> And my aunt Dolores. >> Terry, keep breathing. Relax. You're fine. You're going to get on the next available flight. We're going to see if we can get you on another flight. Okay. >> No, I need to be on the treeboard flight. This my cousin's meeting me to take me out to dinner. >> Okay, you got >> He's a very important man and my dad was a very important woman. >> Is this your stuff? >> God damn it. Please get me on this flight. >> Is this your stuff? Right. >> Is your >> Is your driver's license in here? Your driver's license in there, Terry? >> Yes. What are you going to run a report on me? Yeah, it's in there. >> Can I get it? >> Go ahead. >> Terry, keep breathing. You're fine. Okay. paper. >> What do you want to see? I have a report in Washington State. >> No, I just need your Where's it at in your >> Okay, we're just I'm getting more out of here. >> This really makes me sick. >> Eventually, the officers gathered all the information they needed, and it became clear that Terry had been the one who kicked off this [music] whole mess. Lying was one thing, but holding her accountable was another story entirely. That was something her overprivileged mind just couldn't fathom right from the beginning. Everybody saw it. >> Nobody would stand up and said this girl was chokeolded by a passenger. >> Shame on all of you. >> Harry, calm down. >> I don't give a >> Harry. Calm down. Calm down. >> That's why America is going to the dogs cuz nobody will stand up for anyone. >> Harry, calm down. >> You piece of Put your other arm behind you. >> Put your other arm here. >> I'm not No. Oh, I'm being arrested for being choke to hole. Please, somebody film this. Please, someone film this. Jesus. Being recorded, man. >> Please, someone film this. Please. >> You want to lock it? >> Yeah. >> God damn it. Please, someone. >> It's being recorded, man, by both of us. All right. >> I didn't do anything. I have to get on this plane. Why am I being held? Why? [screaming] That guy choke holding me. You're holding me for my fight. Someone please record this, please. [laughter] >> God damn it. >> Let's have you sit down. >> You have these cups on very transport. >> Let's have you sit down. >> Let's have you have these cuffs on very transport. >> I'm not being transported. >> Sit down. >> Take the cuffs off of me. not taking her stuff. >> I need my stuff. >> We're going to grab it, Ter. We're going to grab it. >> Wait, wait, wait. This is cutting my cutting my wrist. Come on. You said you'd help me. >> I did. Readjust the cuffs then. >> Are you going to relax for me to do it? I couldn't put them on correctly because you kept moving. >> I will calm down. You fix them. >> Okay. Sit up. Sit up. >> Sit up. Oh, god damn it. [laughter] >> I'm going to miss my aunt's funeral. [laughter] Please, somebody help me. Please, >> Sarah, take a step up and scoop back. >> Take a step up and scoot back. >> No, I'm not going to. You said you would help me. >> I'm trying to help you. >> No, you're not. >> I'm trying to help you. >> You're too faced. >> There we go. Sit back. >> Stop. You're hurting my >> Terry. >> Goddamn wrist. >> You have to sit back, Terry. >> Fix them. >> Terry, sit back. >> No, I'm not going to till you fix them. You're cutting into my wrist, >> Terry. >> No, you fix the handcuffs. >> Terry, we're about to roll. >> No. >> Fix them. >> Every time I try to fix >> I'm not going to move. You try one more time. >> God damn you. >> Hey, all >> you said you would help me. >> When you leave, get her stuff, please. >> There we go. Pick up your feet, man. >> No, I'm not going to. >> Pick up your feet. No, I'm not going to. >> Leave me alone. >> Stop it. >> There you go. That works. >> There you go. >> There you want to get her stuff in. >> I'll watch. >> Wait. You told me you would help me. >> Ma'am, sit down. Okay. >> They're cutting into my wrist. >> God damn you. Ma'am, [screaming] >> stop. >> Oh my god. [laughter] >> I hate America. Leave me alone. >> No. Leave me alone. >> Will you my arms, please? My wrist. My god. Stop. Stop. Stop. >> Hey, if you calm down, it won't hurt anymore. >> Please >> put my legs down. >> While the officers thought that she was finally slowing down, Terry was actually recharging, building up stamina for her next big move. Because if history ever taught us anything, it's that special privilege mixed with a little drunken madness has never helped anyone. And for Terry, let's just say she was about to prove that in real time. >> I want to call my lawyer. I have a lawyer. [screaming] >> Call your lawyer when you >> I have a lawyer. God damn it. Help me. No. I've never been in jail. No. [screaming] Somebody please film this. Please film this. Please. Somebody film this. >> Terry, >> god damn it. Leave me alone. >> Do you have anything? I have to search you, Terry, just to make sure. >> [ __ ] too face. Get away from me. >> You know, put my mask back on. You >> my ass. >> She told me she would help me. She's a two face. Godamn it. >> Helping you. I just got you kicking my kicking my partner on camera, so I don't care. Okay. >> I've never been in jail in my life. I'm trying to get to my ass funeral. I'm trying to get to my aunt's funeral. Oh my god. [screaming] >> Oh my god. I can't miss this flight. I can't miss this flight. >> Stand up. Stand up there. >> Don't touch me. >> All right, >> there. Step in. I want to know where I'm going. >> You're going to the jail. That's where you're going. >> For what? I didn't do anything. >> I want to know where I'm going. >> You're going to the jail. That's where you're going. >> For what? I didn't do anything. >> Under arrest for public. >> I'm not into I told you to talk to the bartender. Please help me. Help me. Help me. Help me. Please help me. Please help me. Let go of these cops. >> Sam, you need to step up. >> You need to step up. >> I will step up. Just let go of the cops. They're me. >> I I can't do anything. >> You stand up on your own. >> Just let go of the cops. >> Stand up on your own. >> You stand up on your own. >> Stand up and step in. Take your left foot and put it up there. Okay. >> Let go of the cuffs. >> We're not taking the cuffs off. >> I'm not doing anything unless you let go these. >> I can't do I can't do anything. >> No. Let go of the cops. You break my arm. Not >> trying to break your arm, but you you >> No, I'm not. Let go of the cops. I'll sit here normally. Please. >> I'm a mother. Don't do this to me. >> Step up, man. >> God damn [clears throat] you, >> ma'am. >> You have some civil rights. Godamn you. >> Step up, ma'am. >> Ma'am, step up. >> No. >> Take a step up. >> You take a oath of your goddamn bad. >> Take a step up, ma'am. No. >> Ma'am, take a step up. >> I'm dead in the New York goddamn police department. >> You take an oath of your be. >> Take a step up. You >> step up. >> Somebody take these cops off of me. >> They're not coming off, man. And you're going to get in this car. >> You take them off. >> I'm not taking >> Take them off. You didn't even talk to the bartender, >> man. Take a step up. I can >> I'm not I don't care. I didn't do anything wrong. I didn't do anything. >> I didn't do anything wrong. You You called the goddamn >> No, you're breaking my arms. >> Ma'am, you're the one that's not me. >> Take a step up. >> No. You Stop it. Stop. >> Ma'am, step up. Stop. No. >> Step in the vehicle. You >> Let me alone. >> Let me alone. Terry, >> let me alone. [screaming] They're pranking my arms. God damn you. Help me. >> You take these cops off of me. I'll go quietly. You take these goddamn cops off me. >> No. They're cutting my arms. >> Godamn you. You told me you would help me. You I'm a woman. You're not taking me like this. He's not going to do anything. He can't do anything. Let's do it. [laughter] >> No, please. >> Leg restraints. Just go ahead. Put up your >> You told me you would help me. >> I'm trying to help you. >> No, you're not. >> Would you like for me to adjust the car? And you? >> Yes. >> Terry understood the assignment, just not the part that mattered. She knew the moment that she got inside that patrol car that all her loud, chaotic efforts would mean nothing. Her precious privilege was getting stripped away. She was determined to fight it. >> If you would have >> I'm a woman. >> Just listen in the first place. >> I did listen to you. You two face. >> There you go. >> Somebody needs to help me. Someone from the airport. These cops are not doing the right job. Please. >> There we go. >> How's that? >> Customer. >> Is that better? >> No, it's not. >> You want to get in the car now? >> I'm not getting in your car. The quicker you get in the car, the quicker you get in the car, man. Steady and charge. >> Position the rest. You heard in there. >> I didn't do anything. You set it up. No, I didn't do anything wrong. You >> do not want to step up in >> No, I'm not. >> Yes, it is. Come on. Let's go. No, I'm not, man. Come on. >> You better help me. >> I am. I'm going to help you. >> I didn't hurt her. I didn't assault anyone. Please help me. >> Please build this. They're arresting me illegally. Please, somebody. God damn it. Please. No. No. No. The other one. No. All right. I do. >> I don't give a >> Yeah, I said it. >> Don't hurt my feelings. >> Good. >> Thank you. >> Just take me to jail. >> 744 to jail. Starting out in Washington. One white female, one white female. We don't need restraint here. We don't need restraints here. >> I don't care. Lock me up. I don't care. >> Did you turn this one off? >> Yeah, it was on. I just couldn't get off cuz you're getting hot. >> Yeah. The one-year memorial of George Floyd being by one of your own. How do you like that? >> Yeah, I have nothing to say about that, you black officer piece of just keep kissing the white man's ass. Just keep on. >> You got extra gloves in your pocket? You got extra gloves in your pocket by chance? I got some bang in the back. She smelled that like she never smelled it before. Hey, it's illegal in half the states in America. You dumb asses. >> Except in the state of Texas. >> No, who cares? >> Well, I guess you you will. >> Ma'am, can I ask you a question? >> No, you're not. Can't. No, you can't. >> You asked You just said something about George Floyd's memorial, but you called me a n. So, how did that how does that work out? Because you all are. >> Ah, got it. >> Slaves. >> Okay, got it. >> Southern society. That's why you're a >> Oh, man. Thanks. >> And he is too comrad. >> Wow. Great. >> That's what we get for serving the country in the military. Huh? >> Booked me on that one, too. >> That ain't that ain't no charge. Hey, you can you can say what you want, ma'am. >> Get me out of here so I can call my lawyer. >> My feelings ain't hurt at all. Should we get another person? >> Despite all her verbal attacks, the officers still managed to haul her to the station. But taking a Karen off the street doesn't mean the street gets taken out of her. And by the time she got to her new destination, the station realized they weren't dealing with a regular arrest. They just checked in a full-blown VIP of chaos. get off. They hurt so bad. >> They do. I know they do, man. Okay, you can look at me, but if you start buffing and kicking and carrying on again, I'm going to have to put you in a restrainer. Okay, >> I'm not going to do that. I want my lawyer. >> I can get you to >> fine. I want my lawyer. >> All right. No, no, no. You're not playing a game. >> I'm not playing any game, ma'am. I just want to have a right to what I deserve to. And I want to call my lawyer. >> We're all down there. >> Yeah, we're good. >> All right. We're going to right through this door and to the left. >> There's a straight line on the floor. That's where you have. Okay. >> And I need my phone. My lawyer's name is Casey Cox. It's on my phone. >> Okay. >> Which is one of your bags that you for me. >> We got all your stuff. Okay, I'm going to search you. Okay. >> I don't care what you do. >> All right. Do you have an underwire on your >> No, I don't. >> Okay. You have any sharp objects on or about your >> No. >> All right. Spread your legs. I hope you're all happy. My aunt deserved better than this. I didn't do a goddamn thing to be anyone. Don't do this to me. You [ __ ] piece of >> You just go ahead. >> She got some stuff in her hair, too. Hair pins or something? >> Yeah. >> Okay. Are you able to show your shoes off or do you need to sit down to take them off? >> I'm not taking them off. I have nothing in there but my socks. What do you want my shoes off for? >> Because everybody takes your shoes off. >> I already did that through security. The Alaska light. >> Okay. Well, it's the jail policy. You either can take them off or I'll take them off. [gasps] >> I'm not [ __ ] I want my lawyer. I want to call my lawyer. >> It's sticking. >> That's it. You're going to sit down and take your shoes. >> No, I'm not. I don't need to. [screaming] There's your stupid shoes. Leave me alone. Just leave me alone. All right, we're going to go that way. I'm flown across half the country to tend to my aunt's funeral. You leave me alone. >> Whatever. I hate you. >> I >> Yeah, right. Go ahead. >> Yes, we will. >> Oh, right. This is great. I'm writing the president of the United States about this. >> Perfect. Go down. >> Perfect. >> Go down on your knees. >> Give me a break. Let go of me so I can sit down. Go down. >> Okay. Get off of me, you fat pig. >> I got I got it. >> Your weight's too heavy. Get off of me. >> I'm not on you. I'm next to you. >> All right. This one's coming up. This >> whatever. You suck. All of you suck. You go to hell. You ask God about this tonight. You especially ask God about what you did tonight. Get out of here. I don't want to talk to anyone about my lawyer. Oh, I don't care. I want a phone call. That's what I'm on issue to. I want my phone call. When you cooperate for booking, then you get your phone call. Until then, you sit here. I didn't do anything. What am I cooperating with? >> In the end, she was charged with public [music] intoxication, resisting arrest, battery on an officer, possession of under 2 ounces of marijuana, and possession of substances. Just like Terry, the next airport, Karen rerouted her flight from its original destination straight to a jail because she decided her so-called special privileges hadn't been met. >> It was all right. It was like, "Hey, excuse me." Blah, blah, blah. Yada yada. >> Can I go? They said that you're not flying because you're intoxicated or was it because you got upset? >> I want to go home. Listen, >> what the relax? >> No, I can't. >> I don't play those games. >> What you did is what made us put you here. >> On May the 4th, 2025, a little past 10 p.m., airport officers were called to handle a disturbance. A woman had gotten aggressive with Spirit Airlines staff over a delayed flight. By the time the officers stepped on the scene, any chance at a calm, peaceful resolution had already taken off without them. >> Flight got delayed. >> Got delayed. Uh air traffic controlling weather ended up going back closer to time. >> 147 like that. >> Give me one second. I promise I'll promise >> one. >> Okay, that's enough. Thank you. Um, then she started taking pictures of us. Um, we're not going to republic >> videos. Um, and then she said, "You're gay." I am gay, so cool. Great story. Um, just inventory and that's not where we're going to have the time. >> Okay. So, she's not running. >> Understood. Good job. refund. No refund. No refund. Okay. All right. Come talk to me for a second, please. So, tell me your side. >> I'm trying to go back right now. Okay. >> As soon as possible. >> Okay. And the flight got delayed initially. Is that >> 2 hours and 4 hours and then I came here at the time and [bell] now we got a new flight. Why did you get in the flight though? >> Okay. >> Um, what did you get in an argument with them about? >> I still want to go home. >> Okay. >> Why did you not get on the flight? Did it already leave? >> They've been rude to me. >> They've been rude. >> Yes. >> Okay. >> You're recording everything, right? So, you can see the video previous. >> I don't have a camera in front of me right now looking at it. That's how I >> started to talk to. That's why I'm asking you your side so I can hear what your point of view is. >> Right. I was like, "Hey, excuse me." Blah, blah, blah. Okay. Yada yada. >> Can I go? >> They said that you're not flying because you're intoxicated. Or was it because you got upset? >> You know, >> neither were. >> Neither. Why did they say you couldn't fly? >> Uh, ask them. >> Okay. I talked to them. I'm asking you what they said. Why they said you couldn't fly? >> You don't remember? No, I'm trying to uh I came here in a rush. Okay. In a rush. >> Okay. >> I was like, "Hey, I'm trying to get to New York and they started treating me badly." >> Okay. >> Does it? >> Well, at this point, they said that you're not going to fly with Spirit. They have the authority to do that cuz it doesn't >> I'm going to become a homeless woman. >> You can book a flight with a different airline back in the main terminal. You have a flight and paid $300. >> I know. >> And you >> They got delayed. >> What am I doing? >> Yeah. They said that you're not going to fly with them now because of the interaction that you have with them. So you can book >> a different flight. >> No, >> my opinion doesn't really help either way. So you're not flying with Spirit. You can book a different airline >> with another book >> with another flight to New York. >> Pay $400 to fly with them. >> Okay. They got delayed twice. >> Yes. [music] >> Twice. >> And then it came in the right time. >> Okay. >> But >> I hear I hear what [music] you're saying. And I'm telling you now that they're not going to let you fly. >> So you can get back on the shuttle and go back to the [music] main terminal and you can book with a different airline on the non-secure side. But right now, you don't have [music] a ticket. >> You don't have a flight. >> Me and send me somewhere. >> I don't have a reason to do that right now. >> I don't have a reason to do that somewhere. I p I paid those mother >> and you're going to pay more money to get out of jail in the morning if you go that route >> right now. We don't have a reason to do that. >> No, >> we we don't want to take that route. We want to try to make as easy as possible. >> We don't want you to go to arrest. >> Okay. >> So, if you can get on the shuttle and go book with a different airline, you do not have to go to jail. >> Listen, we all we're trying to do is just be civil with you. All right. I didn't even get your name. What's your name? >> Nothing matter. Can I walk? >> Yes. Yes, you can. You can go ahead. That's not the way out. >> Where's the way out? >> She's crying. >> My bad. Goodbye. >> You're good. >> That was >> I I walked up to 15. That was That was my fault. >> The officer's calm, rational approach only seemed [music] to fuel the irrational thoughts racing through her. Outnumbered, she leaned on her sense of delusional [music] entitlement. The idea that she never had to take no from anyone. What she didn't realize was that for every awful action, there's an equally awful consequence waiting in return. >> Control 20. So the individual is not able to rebook the spirit. So now we're following her to the ground transportation and she's going to head to the mouse side to book another flight for Newark. Ma'am, right here. I'm going to go tell them if they could just move that bus right now so she doesn't interact with other people. >> Yeah, just take it right now. >> Okay. >> Yeah. Thank you. >> Hey, tell that bus. Hold on. >> Hold on. Hold on. Oh, >> you want to go with me, huh? >> No. No. >> I want to go home. >> What the relax? Relax. Relax. >> No, I can't. >> They told me. They told me my flag. Come here. Just stand up. Stand up. I don't play those games. They don't throw stuff at my officers. Do you understand? >> Mark is right there. >> Alcohol. >> They're not yelling at me. >> All right, let's walk. >> Let's walk. Huh? Yeah. She started screaming through her phone at him. So, I'm not putting up with that real quick. >> Yeah. There you go. >> Take deep breaths. Take deep breath. >> He's knocking. >> Okay. Another way recording rain. school. >> I didn't have you guys. >> Yeah. She started screaming when she got on the bus and he sat down to like talk to her to calm her down and she threw his phone at her and I was like, "No, it doesn't matter. No, I don't care. >> We'll just go to straight booking. >> We're going second half a booking. All right, ladies and gentlemen. It's been a pleasure. >> Her dumb choice had suddenly changed more than her travel plans for her. But even at this point, her sense of special privilege still struggled to grasp how neck deep in a mess she had gotten herself into. What the is going on? [laughter] >> Oh god, buddy boy. [laughter] >> I can't breathe. Do you have water or something something? >> Hey, just relax. Just relax here. Just relax. Breathe. Okay. Breathe through. In through your nose, out through your mouth. Relax. In through your nose, out through your mouth. Okay. Just remain calm. >> In through your nose, out through your mouth. Slowly. What? >> I can't control myself. I can't control myself. >> You can control yourself. You're okay. >> Mhm. >> Just breathe. Okay. Just focus on breathing. >> I got an email that my flight got delayed on 2 hours and 4 hours. And then it came that my flight supposed to came through. And then they said it's not the right time. And then I said, "What the?" Because my email said, and they said, "What the is your email said?" I'm sure they have video right there. We can pull up the video. [panting] I'm going to marry the lawyer. I swear to God. I'm going to pull up that video. [laughter] Very nice girl. mother. One gay and one black woman. Okay, I'm being racist. Okay, I'm being angry right now. Mother >> mother. I'm I'm getting a lawyer. This is not all right. This is not all right. I've been fighting a lot in my life. A lot since I've been like 6 years old. This is not all right. >> I might be a little under over emotions. I am ticted, but I've been blackfaced. [snorts] I never had that. First time. First time. Adventurous. >> I'm going to remember that and have fun. I'm [music] sure. This is not fun right now. >> What did you ask for? I'm fun right now. [panting] >> What did you come to Nashville for? >> Metallica concert. >> Uh, what concert? >> That was so much fun yesterday. >> What concert? >> Metallica concert. >> Oh, that's awesome. >> That was awesome. >> I bet it was [laughter] Did you come by yourself or do you lose your friends? [laughter] >> Got to take a picture for all my reports. Don't you read your camera again? >> Yeah, but I'm going to take a picture. >> No, it's great. >> Footage video. >> Which uh are you from? Where you from? You're national origin. >> Airlines have the videotape, right? Of everything. What happened? I'm a drama queen. Yes, it's my old lady. Her husband when it's not. >> We'll we'll have it at the airport. will have it. >> They call you. >> Yeah. Yeah. The the airport will have footage of everything and we will also have footage of how how you're behaving. >> But I'm telling you now, it's very convincing that what you did is what made us put you here >> or is what led led you to be here. But some >> Well, it's not just that. I didn't react. I'm in. >> But but but you realize you threw a phone at us, right? >> What? >> When when I came inside when I came inside the bus, you threw objects at me. >> The woman ended up facing charges for public intoxication, disorderly conduct, and resisting [music] arrest. Next up was a potent mix of delusion and booze, seasoned with an unhealthy dose of special [music] privilege that landed another Karen in a cold jail cell after an absolutely absurd display at the airport. What's my name? Let's do this on TV. What's my name? But still, everyone's got that thing that's pointing at me cuz I'm a what? I'm an American. >> Wake up. On March the 30th, 2022, some minutes after 8:00 in the evening, airport officers were called to a gate in response to reports [music] of a disruptive woman who, after being denied boarding, decided in return to deny everyone peace [music] by shouting profanities at airline staff and fellow passengers in the seating area. So what's the ratio >> weird? We don't refuse to give us her name. I think her first name is >> Yeah. Hopefully y'all remember me when I go. >> Look at him. I just got turned off a plane for this thing. I can't even. >> Hey. >> Yeah. >> What's your name? Is it Lindsay? I'm not wearing >> Lindsay. What's your name? >> Lindsay. >> I'm just trying to >> Lindsay. What's your name? >> Lindsay. No, I ain't Lindsay. >> Okay. So, what's your name? >> What's my name? Let's do this on TV. What's my name? What are all the kids? Do I look like the little kid? What was his name? What was that kid from Cuba? What was the kid from Cuba that nobody knew whose name was? >> Listen to me. Listen to him. Is this your dog? >> I'm listening. I'm listening to him. >> Is this your dog? >> Is that a guy right there? >> Is this your dog? >> Is that my dog? >> Is this your dog? >> Yeah, he's my dog. >> Okay. So, you don't have >> either. We can do one or two things. We can do one or two things right now. >> What was that kid's name from Cuba? I I don't know who you talking. >> What was the kid's name from Cuba? >> Okay, so look, we're going to do one. >> Ailio. It was Ailio, mother. It was Ailio. Ailio Gonzalez. >> Turn around. >> Drop it. Drop it. Drop it. >> Drop it. >> Put the bag down. >> That was his name. Here's a Cuban kid. Control 14. >> Yeah. Supposedly, we in America, the land of the free, where everyone's free to have their own philosophy. But still, everyone's got that thing that's pointing at me cuz I'm a what? I'm an American and I still believe we could be. >> I still believe we could be. Come on. Come on. That's my dog. >> I understand. >> That's my dog. >> That's her dog. I don't know what you want to do with that. >> You want me to get my dog? >> Come on. Let's go. Why don't you >> Amen. Amen. >> Amen. >> Amen. That's my dog. That's for real. That's my dog. I have legitimately my dog. >> She has a dog. taking me. Where are you taking me? Where are you taking my dog? Where are you taking my dog? Does anyone care for that guy taking my dog? >> Sorry, there's a lot of background. >> Bernie, can you bring the dog, please? >> Yeah. >> Come on. >> Yeah, cuz I have a fight for this country. Give me your dogs right there. Let's go. >> Let's go. I asked you was that your dog earlier and you don't want to talk to me. >> After taking her to a more controlled environment, the officers decided to hear from her because their initial attempts didn't yield much. You got somebody that $71 for your life. >> Okay. Um, what do we need to do about the dog? Well, let's uh Did you come here to visit somebody? >> I am. >> I'm flying to Boston. Where did you start today? >> I started in Tampa. Right on my other house. >> Tampa here. >> To Boston. >> Now you're supposed to go to Boston. >> Where I'm going? >> Okay. Yes. >> I need you to think really hard. Do you know anyone that you would trust with your dog in Nashville? Because if not, >> then we're going to have to make arrangements. And I don't think that's the best option. >> I know nobody. But you have no reason to arrest me. >> You're under arrest for publication. totally. Okay. So, 5 10 11 12 You're not right. You're not telling it right. You're not telling it right. You are not telling that [ __ ] right. You are so dishonest. You're not telling that right. >> What about the rest there? Where was the rest? Why don't you count all this together? >> 2 4 6 8 125 72. I will >> I don't know, brother. the first place at $375.72. Put that all in there. Okay. Here you go. Right. >> You want to count it? Count it right now. Count it, brother. Count it. >> Count it. Count it right now. Count it. Count it. Count it right now. Count it. >> I would like to count that right now. >> All right. Come on. Hey, walk into the car. So, put in the car. Yeah. Turn around. You put this in the front seat. Yep. >> Lying about it. Or you would have counted it on camera. You're lying. >> We'll count it when we get this. [laughter] >> They're off the road. Okay. [screaming] >> Right underneath the street. >> I love this federal [ __ ] >> Y'all just keep on broadcasting it like it ain't no mother. Well, the gas is $9 a pound. Well, house. mobile >> control transport vehicle 65 from Charlie 19 to DPS. >> Her drunken outburst continued, but not for long because when she got to jail, it was a different story entirely. Y screaming and coming in here. >> Ma'am, can you pull me out? I'm assisting a uh officer from um from the airport with a suspect. Gotcha. Got him. Mhm. >> I'm sorry. >> Yes, ma'am. I just said I'm assisting another officer with a a suspect. >> They going to make you send her to the hospital, dude. >> She just did that. She was screaming before she got in here, man. Oh, I guess this how she thinks she going to go to the hospital by doing this. >> Yeah, she know what she's doing. She They want to take her. They say you send her to jail. >> She's literally screaming as we pulled up. >> Yeah, I believe that's what they do. She just playing the game. She going >> still have to go to jail. Yeah. >> But when she go to general man Well, she custody. You got to take her to general man. When she does this little thing, they'll start blood do what they need to do and say, "Hey, she's okay. We send him back out." >> Hey, ma'am. Hey, >> I see your eyes moving. Wake up. >> Wake up. >> Wake up for me. >> Wake up, ma'am. Wake on up. I see your eyes moving. There's nothing going on. There's nothing wrong with you. Probably been drinking a little bit. Wake up, ma'am. Wake up. Don't please don't. >> What are you doing? What are you doing? seen anybody. Oh yeah. Thank you so much. Lift it up. Sit down. >> [laughter] >> She don't know how she got boarding. She was she got denied boarding and uh she was the flight attendants out to go help her me out and everybody else around. So >> got a dog with my dog. Where my sit down? [music] What's wrong with you? What's wrong with you? >> When female officers arrived to take over the processing, the woman immediately escalated her behavior, proving that her most extreme and difficult conduct was yet to come. >> I've got her other belongings in the car here. >> I'm trying to hold you. my family. I want to get home to my family on my airplane. I look weird white weirdo about me and my dog. I just want to go home. We'll talk about that. >> All right. Are you sick injured? >> I am very unhappy right now, but no. >> Okay. Any chance you're pregnant? >> Okay. pacemaker device therapy radiation. He's got questions for CO. He needs to get your temperature. >> What is going on right now? >> We're going to talk about it once we get through this bit. >> Come on, get up. You say you want to get home to your house. You have to go through this process to do that. I need you to stand up on your own. Ma'am, hold on to her until she's in here. Ma'am, >> did y'all tase her? >> No. >> Y'all want to? >> Just stand up and walk >> when I bang my head off the floor. My blood sugar >> check your nurse. You got a nurse here? You got a medical professional? >> A doctor up in here? You got a doctor up in here? >> You're the only doctor we need, ma'am. >> Are you sick? >> Well, she's acting like she is. She can stay here for 3 days. Are you tell she won't get out on free trial? >> Are you qualified to decide whether or not I am? Stand up your hand so we can get you process the video. >> Stand up on your own. Note, she walked to the door and turned around and sat down. So, she's capable of walking on her own. She's just refusing to do so. Per, you can grab one side. You grab the other. stand up on your arms so we can get you in and get you processed. Are you willing to do so? Lay on the ground. >> [music] >> Can we get some shoes positioning now? Stop position. power. Okay, very good. You got leg. Make sure when you pick up you support. >> In the end, she [music] was charged with disorderly conduct. She got exactly what she deserved, but she still looked tame compared [music] to the next dumb Karen, who actually took a swing at officers after having a full-blown meltdown. >> On March the 17th, [music] 2023, officers in Texas responded to a call in an airport regarding a lady who took a swing at a gate agent. The woman appeared to be in an altered mental state based on how she was acting. She seemed not to understand her surroundings and why she was crying. >> What's going on? >> Hey, >> what's going on? >> Huh? Can you talk to me? >> Can you talk to me? >> What's going on? >> Huh? >> What's going on? It's a mobile, >> huh? >> Mobile Alabama. >> The officer started to get more and more suspicious of the lady's behavior, and their suspicion was very justified as she would soon start contradicting her own statements. >> Before it was two, now it's four, you remember? >> Yeah, it said three or four. >> Been three or four. Okay. Have you had anything to eat today? >> No. Okay. Have you taken any medication? No medication. Okay. On a scale from zero would be not being intoxicated at all to 10 being the most intoxicated have you ever been. Where do you think you are? >> Probably six. Five or six. >> Five or six. Okay. All right. >> Did she make contact with you at all? I know she swung at you, but >> you know, >> she never like made contact. She just swung at you. >> She was just upset doing this, but I I ruled her way. Yeah, she she didn't like give you like a Mike Tyson hey or anything like that. >> Hey, how much did she came down that way? >> Do you have your receipt for your drinks? >> Where you bought your drinks? >> No, I don't think I do. >> You don't Did you pay for everything? >> No, they didn't give me a receipt. Yeah. >> They didn't give you a receipt or anything. >> Yeah. >> That's Macy's. Macy's doesn't have anything to do with it. >> What? You know how far you drink at? >> The officers attempted to assess her well-being, concerned about severe intoxication. However, when they decided it was time to arrest her, she started going insane. >> Hey, Laura, can you stand up for me? You need some help? >> Appreciate it. >> Here. All right, turn around. [music] Go ahead and turn around. >> You're being a placed under arrest for public intoxication. Okay. >> Come on. Stand up for me. Come on. Stand up. >> All right. Back up. Oh my god. Oh my god. [crying] Oh my god. >> Get back so you don't fall out. [crying] >> Stop. Stop. >> Hey, relax. >> Relax. Okay. >> If you kick one of us, you're going to be going to jail. I don't pee. I don't pee. Nobody. >> Well, don't don't try to kick. >> All right. I need you to sit up in the chair. Sit up in the chair. [laughter] Okay. Come on. >> I have to pee so bad. [screaming] [screaming] >> The pain is [crying] so bad. [screaming] Let's get the seat belt on. >> Listen, don't kick us. >> At this stage, the lady began swinging at the officers, putting all her effort into resisting. It was clear she had no intention of being arrested that day. >> Sitting here is not going to help. >> You got it. You get the bag. >> [crying] >> Oh my god. Oh my god. >> [screaming] >> Oh my god. Oh my god. Oh my god. I got to get off. Oh my god. Oh my god. My Oh my god, my hands. Oh my god. My >> be still. Oh my god. Oh my god. >> You need Oh my god. >> You're going to catch an extra charge. You understand? >> Do not kick me again. >> You areing me. You are touching me. You're touching me. Oh my god. My hands. Oh my god. My hands. Oh my god. My hands are torturing me. >> Settle down, Laura. >> You're torturing me. You're torturing me. >> Nobody's torturing you. >> You're torturing my hands. My hands are big. Oh my god, my hands are [crying] >> Oh my god. Your hand stop with your hand. >> Let's see your hand. Right up. Sit down. Sit down. >> It was now evident that the officers were no longer willing to tolerate the Karen's entitled outburst. And this made the Karen become even more aggressive. I'll get myself cuz you've already killed me. >> Keep on me. You already killed me. You already killed me. >> You're not kick. All right, stop. >> Hey, you're you're resisting charge. You understand? >> How dare you? Give me your bra charge. This is hurt. Let me go. >> We will here just a second. >> Let me go. This hurts. This hurts. Oh my god. Oh my god. Oh my god. Oh my god. It's this way. Oh my god. You >> stand up. She just >> Eventually, the officers managed to place her inside the patrol car, but her theatrics were far from over. >> Please let me go. You have to let me go. It's too late. I have to show. It's too late. I'm not going to get a flight. It's too late. You got to take me to a hotel [screaming] now. Take me to a hotel, mother. It's too late for me to get to fight. It's too late. Take me to a hotel now. [screaming] Let me out of this. No, it's not. Wait a minute. Let me out now. Let me [screaming] out now. Let me out. Let me out, [ __ ] In the end, the Karen was charged with resisting arrest with violence and public intoxication. Just when we thought that we'd seen it all, along comes this Instagram baddie and a dumb Karen who figured sneaking onto a plane would come without consequences. >> Instagram is >> so send it to me. so I can send it to my daddy. >> On the 10th of July 2022, officers responded to a call from an airport after a woman was reported sneaking on the plane from the side door. The woman reportedly bought a seat on the plane, but was 45 minutes late for her flight. When asked to get off the plane, the woman involved refused to force the plane to shut down. What happened next was shocking. >> Right now, I can press charges for you trespassing. >> I'm not trespassing. I just let you know right now the police officers are here. We're going to ask you to voluntarily walk out of the plane. If not, we're going to ask everybody. We're going to ask for >> I understand. I understand that you were not bored when we closed the door. You went through the door >> when there was no at that moment. At that moment, >> let's talk to you outside. Let's come outside. If you don't get out, hold on. Let me get everybody out. >> Okay. We'll get everybody out. I borrow like everybody else and I >> All right, let's go. Let's go to the Jeffrey show. We can talk to home like everybody else. >> I never did nothing against you for trespassing. >> Guess what? I'mma beat the case cuz I'm not trespassing. >> Ladies and gentlemen, unfortunately, we're going to have tobody. She made the situation more intense by behaving in the worst way possible. >> You're going to have to deboard. >> Get your ass off the plane. >> Ma'am, don't instigate her, please. >> Guys, don't instigate her cuz then we got to deal with her. >> They never refused me. I was already on the plane. >> I'm not refusing you now. >> Now, after the fact, though, that's after the fact. You can't do that after the fact. So, no. >> Everybody going We all going home late. Oh, well. >> No, I can't. I can't cuz they should have just took off. >> Let's go. Let's go. Let's do it fast. Why you guys waiting for it? Let's go. >> Okay, let's go. Let's move. >> My boarding pass is the same flight as everybody else. What do you mean the [ __ ] That's dumb as they just want to have an attitude cuz they're miserable. They're miserable with their life. There's nothing for you to say. What is there for you to say? >> Like I said, y'all want to make my life hard? make everybody else life hard. >> I want to go home. I don't even live here. >> That's weird. This y'all weird. You got to wait till everybody get off. >> Get off her plane. It's cool. I already sent my dad. >> When it finally came to deplaning, she thought calling her daddy would get her out of trouble. But she couldn't have been more wrong. >> Let's go. You going in front of me? >> And she going to go behind me. Is that your behind me? No, that's mine. Clearly. >> All right, let's go. >> You're not going behind me, though. >> Ma'am, let's go. >> You can go and I will go behind you. >> You're not walking behind me. Period. I don't trust you. I don't trust Yes. Please record. Thank you. >> My Instagram is >> So, send it to me. >> So, I can send it to my daddy. >> That's your only bag. They're definitely not walking behind me because Yeah. Make sure y'all Instagram Skype videos and I'm giving you a direct order to walk over there. >> Okay. >> Don't make it worse. >> They're making it worse for them. That's illegal. I didn't do >> Everybody here Everybody here is out. >> I have a ticket like everybody else. What do you mean? Can somebody record this? >> Can somebody record this? >> What is you doing? It is not necessary. >> Y'all not necessary. What the hell? I have a ticket for this fight and y'all trying to take me off >> It's no longer valid. >> What do you mean it's not valid? >> You're going to jail. >> But everybody else is >> I'm not going to We're going to have to hold on. Let's >> relax. We're going to take your >> I'm relaxed. You're not grabbing your phone. >> I'm relaxed. You're grabbing me. What do you mean? >> I'm relaxed. >> Because why is he grabbing me and I'm relaxed? >> Like I said, he grabbing me. Illegal as [ __ ] those cuz I don't mind suing nobody. If only she listened to the police, she wouldn't be in this embarrassing position. >> He's shaking his head and I'm on camera at the airport. This illegal as I have a ticket and y'all mad because I have literally the plate got stopped cuz I have a ticket. >> I'll get you I'll get I'll get you uh What do you mean? >> She goes to jail for >> once you refuse to get off the the airplane that's Give me the info. >> I will. 2694. >> Text my daddy and tell him look at them. They jack now. They want to drag. >> No. Over here. >> Door 19. You need to exit out. Just exit out. >> Exit. Exit out. weird. >> Yeah. Yeah, I know. Turn around. >> Relax. >> No, that's illegal. I just went through >> Stay right there. >> Hey, that's trying to beat me. It's not even [ __ ] in my pocket. Why do you mean police? Y'all being sued. Y >> but you should Why y'all didn't have a body cameras on? Why y'all didn't have body cameras on? Then y'all going to suffocate me in the car? >> You want to go to the station? >> Go to the station. I'll go with >> you. and 105 372 nobody say nothing >> this way. >> You don't have to grab the [ __ ] >> Yes, I will grab this stuff cuz you under arrest. >> You under arrest. After getting hundreds of people furious, the lady was later charged with disorderly conduct and destruction of aircraft.