No more dramatic. Nobody was being dramatic. I'm noting hit in THE FACE. YOU'RE NOT ACTING DRAMATIC. I'M TIRED of letting this little slide embarrassing us throughout the whole airport. >> All because of baggage fees. The family vacation went up in smoke. >> No, no, no, no. Oh my god, bro. What did I do? >> Now you're under arrest. >> What I do? Why? >> Okay. From the boarding gate to handcuffs in just a few minutes, a small baggage fee unexpectedly left the entire family detained right before boarding the plane. >> So there in group five, we have a bag policy that we were trying to explain. Gentleman got upset. He said that he did she spoke to him first. >> He said that he was not going to pay for the bags. He came up. I boarded them biometrics, the wife and the kid. I went and I asked some sergeant needs to come around so that they can go ahead and put back. He said no. Then he started calling her out. Her name was very disrespectful. He said that he wanted to spin in her face. >> And she comes and I said if you guys are going to all come, I need you all to come around the front so you guys can stay together. There's three of them. >> She comes and she goes in the jetway. After I asked her and I asked her, "Ma'am, come outside." She said she didn't want to move. And then she blocked me from doing my job and closing the door. So when she wanted to touch me, I said, "Stop touching me." Now I just asked her the passport so I can remove them from the flight. She wants to go touch me. I said, "Back up. Stop touching me." And now she's asking me for forgiveness that um you know she wants to apologize for how they spoke to her and said, "No, you guys should have thought about that prior to the >> Let me ask you, when she entered into the jail bridge here, she had tickets to go in." >> Yes. >> Okay. That's how I want to make sure I don't worry about a brief situation. So, uh, we're coming from Tampa. >> So, we fly with that back. We don't pay for it. >> I understand. But, uh, but so, let me explain real quick for you. And that happens in common with them. Okay. So, this is their hub. This is their training grounds. This is everything that they do for Spirit is hubbed out of Fort Lauderdale. Tampa may have not charged you. I'm going to tell you it happened yesterday. Only >> why she explain me that. >> I I will simp. I will explain. >> She told me she told me, "No, you have to pay and that's it." >> Because there who knows what's watching them, right? Listen, I hear you. But that's an irrelevant thing to me. However, when it comes to the bag, they have to charge you. There's no way around that. They did something wrong in Tampa. Doesn't happen here. Correct. >> You're right. But they can do things that because it's not a training area. I'm telling you, a lot of things happen in other airports and then they come here and they're like, "Hey, they may have done something in Boston, right?" But when you get here, they're going to follow up by the rules. I understand it's frustrating as a customer to you, but for them, they're not doing anything wrong. Their policy policy Tampa did something wrong. Tampa should have charged you. You understand? So now now we're in a situation where they're going to remove you off of this flight because they're allowed to do that. It's a private company and that's that. There's nothing that you can do about that. And that that's obviously a decision that they made, right? Is that they're not going to deal with it and and that's what they want to do. >> Why they they taking me out from [music] the flight? >> Because of how I guess you guys were talking with them that you guys decided to enter as a family versus just one person and that's how it went down. So now they're going to we say sorry to him and I don't I don't but it's still a private we say sorry a lot of time Christmas >> vacation we are family look it's just I hear you but there's nothing I can make them do right it's a private company I can't make them say hey so what am I supposed to do >> so what's going to happen is they're going to reimburse you your money it takes 5 days and you guys can rebook with another >> staff revealed the insults behind the argument making it clear the situation was no longer just about the bag >> um I I went up and down the line to check the people who had carry on bags and I said, "Hey, sir. Um, let me see your boot. He was on route 50 before he reached the front so he don't boarding area. Um, you need to pay for that bag. I'm not paying for the bag." And I was like, "All right." So, I let him stay in the line. I'm not going to push him off the line, but when you reach the point right here, we're going to advise you one more time cuz he now Georgia advised him, "Oh, you have to pay for the bag." He's like, "I'm not paying for the bag. I came from Tampa like that. I want to speak to a supervisor." Okay. Well, we're going to close the door if the supervisor don't come. Um, you're going to stay behind. He's like, goes on and on. He called me. He said, I want to spit you in your face. Um, he told me my [ __ ] and I was like, listen, you could talk to your wife and your mama like that, but you're not going to speak to me like that. Okay? Because that's disrespectful. I'm not disrespectful you. I'm staying in my in my tone. But then he was acting real stupid. Once I said real stupid >> just verbally >> and then um once they saw that we really going to leave the plane they want to calm down and said oh I'm traveling with my child you should have respect your child before that cuz you're not even respecting him that >> she went through but they were boarding and we asked her to come out with cuz she we were going to close the door and she's like I'm waiting for my husband I said your husband is not going to travel and and and you're not going to travel neither cuz she was acting stupid, too. Um, I didn't see, but George said they he pushed through because I'm here dealing with him and George is trying to deal with her over there and so I didn't see >> the wife kept pleading saying it was their Christmas vacation, but the boarding gate had already closed. >> Um, okay. We came from Tampa. It's our Christmas vacation. >> We came from Tampa, and we don't pay for that bad for that bad. So when we come in inside the lady told us we need to pay and my husband say why if we come to Tampa and we don't pay anything why we I must pay. No because I want you need to pay. She don't say anything about you are in Fort Lauderdale then you know are in Tampa. She don't say nothing. She only say you are in Tampa. Uh you need to pay you need to pay and with but it was a bad explain you know she she can't explain why we need to pay. So the only thing we put there we we don't understand what is the the sides for the packages we need to pay or not and my husband and her start to >> uh say to fight like I don't want to pay I want to pay >> fight or argue >> fight or argue >> that way >> argue >> like talk talking to each other. Okay. >> And that's it. >> And where were you? >> Well, here inside. Here inside because I'm nervous. I don't want to the plane go and the plane go. >> What happened when you went inside? >> Nothing. The other guy come in and he told me I need to come out and I say no. But I don't touch him. I'm a woman. I don't want to touch. And he yelling me very bad. He's he's a working here and I'm a client. I don't know. and he yelling me very very loud outside. You can check the cameras. I don't touch him. I guess I can't touch him. >> Okay, so we flying from Tampa with this bag. I don't pay for that bag in Tampa. I actually I never pay for that bag wherever I go. I never pay when I take it with me. I never pay for that bag. So when I get here, this lady told me I want to pay uh I don't know like 99 for 99 for that bag. So I I tell her, "Hey, I'm going to pay because I don't pay. I never pay. So I don't know how supposed to." >> Just minutes later, she went from pleading to continue the flight to sitting in the back of a police car charged with disorderly conduct. >> No, no, no, no, no. >> I got to get some. >> No, no, no, no. Get some more information. >> No, no, no, no. Oh my god. Bro, what I do >> now? You're under arrest. >> What I do? Why arrest? Okay. Okay. Yeah. Yeah. In Florida, disorderly intoxication is a secondderee misdemeanor punishable by up to 60 days in jail and a fine of up to $500. She was charged with disorderly intoxication. Next, a vague report of an assault brought police to the gate, setting off a chain of chaos no one saw coming. Good, bro. I'm having a whole a whole bad a bad day. >> My girlfriend Okay, bro. >> Yes. Talk to me. >> We're just having a bad day. >> Having a bad day. >> A bad day. >> I didn't even make it out of here. So, what's the problem? >> Make it out of here right now. >> You're not here. with them or do you >> are you here with them? >> I literally take another [laughter] stop crying or talk to him. What's going on, man? our way. [screaming] >> Whatever it is, it's verbal, so you can still talk to me. No one saw it on her anyway. >> Right. You don't need to stop talking. >> Hey, do me. So, stop. >> Do me a favor. >> Stand over there with him. Okay. >> You can leave it right there, man. >> Put in your pocket. The young woman broke down in tears, saying her first flight had been ruined. But the story behind it was far more complicated than a simple misunderstanding. Just tell me what's up real quick. Okay, I'll help you out if I can. I'm not going to be mean to you. I'm not going to be a jerk, but you got to tell me a joke. Whoa, whoa, whoa, whoa. Wait, honey. I can't I can't I can't understand you if you're crying. So, chill for a minute and then kind of give me an idea. Where are you guys going? Did you travel together? >> I'm going to Buffalo. Yes. Yes. My place. >> Are you guys married? >> No. >> Just boyfriend and girlfriend. Okay. And you're going to Buffalo together. And now what happened? Were you fighting before you came to the airport or it started here? >> Started here. >> Why? >> We got kicked off the first plane. >> Why? >> And then because um of altercation the girl thought she heard him say something and then that altercation happened. >> A girl like the employee. Yeah, they're pointing. Okay. >> So then she he got us kicked off the plane. >> Okay. >> And then so I went with him cuz obviously he bought me or whatever, right? >> And then um he came back and then he started screaming and we came here. He got a text message from somebody that said I was doing something and he wanted to believe it and hit me and blew his phone. >> So he wanted to believe some stupid [ __ ] on the phone. >> It was on his phone. >> Yeah. That you were doing something wrong, but you are. >> Sorry. measure different. >> He has >> he has everything. So So then he started to accuse you of whatever nonsense and it wasn't true. >> Yeah. >> Okay. And then what? >> Then he was in my face. >> Okay. And then you were arguing back and forth after that. >> Well, that's what I screamed when I met >> Oh, you were screaming because he was up in your face. >> No, cuz he hit me in the face with the phone. >> With the phone? Okay. >> I don't care. >> All right. Hold on. They don't Yeah. Because here's the thing. When you guys were going there to Buffalo, you want to see your people or his people? >> We live together in your apartment. >> We live >> up there or down here? >> In Buffalo. >> You want to live together in Buffalo? >> So, you're going home. You're not going to see somebody. Okay, here's the thing. If you guys if Forget what he's doing right now, you have to remain calm and be chill or they're not going to let you fall. So like don't yell over there. Don't like get like when it like [ __ ] you. Right. >> The airline issued an ultimatum. One more scene and both of them would lose their chance to leave Florida. What are we doing with our we sitting there chilling talking me? I love her. She love me too. here together. They can't seem. >> Um, we'll see. Please, I'm trying to get home, sir. >> Well, the thing is, please, sir, it seems like you already had issues. I already didn't have no issues. We only We just This is the first time really happened right here. We've been talking the whole time together. They're covering up the ID. >> Oh, sorry. You feel me? I could call my mom everything. We even came on a trip together. Us two. I'm the deal here. I'm older than her. You know what I'm saying? I'm always a hurt. I just bought this new place to get home together. She don't have a dollar. You know what I'm saying, bro? What you feel me? Bro, I just want to sit on the plane and get on by my feel. >> All right. So obviously y'all are having crazy. So this is where we're at. You and him have a ticket to leave. 30. >> This is your passport, right? >> Yes, we are. Thank you. >> Yes, we are. Thank you. I'll >> be trying to get out of here all day, right? Any more interaction with us? They going to cancel all of your tickets and then you have to go to Miami. >> As this is the last place you can actually fly out at this time. >> When he was separated from his girlfriend, the man broke down at the airport and his flight home turned into a trip to jail. >> Your chance to get on your plane and leave. But no more dramatics. No more dramatics. >> Nobody was being dramatic, >> man. Hit in the [ __ ] face. YOU'RE NOT ACTING DRAMATIC. I'M TIRED OF LETTING this little slide embarrassing us throughout the whole thing. You were talking to me a second ago. That's not the way you were talking to me. >> Yeah, because he came in here. >> I'm going walk away. >> You were I'm going to walk. I'm I'm going to walk away. >> You were talking to me very calm. So, let's remain that way. >> Let's remain that way. Look at me. >> Okay. Come with me. >> Hold on. Who want to talk about this person that I always let slide >> everything? I feel you. >> Crazy. >> I feel you. But let's keep it classy. You >> [ __ ] Forget him talking about you right now. [clears throat] Let's keep it classy because you know what? If he acts stupid and he wants to get whatever up in here, they're going to tell him, "Hey, you're not flying, sir. That doesn't mean you can't fly. You're not attached to him. At this point, you have your own thing, your whole thing in your hand, right? >> You got to be chill and just stay to yourself. >> No, I I can't I I can't go on TO THIS PARTY. I HAVE to go to work. I can't go I didn't even get kicked off the >> final. I cannot I didn't even get kicked off this. I don't know what actually happened or why they took him, but they took him. So, I if it's if it's a misdemeanor, like it'll be tomorrow morning. He'll get out. He could fly probably tomorrow. >> Yeah. But what if it was he asked someone to bail him out out here? >> If what? >> Nobody to bail them out where they just let you. >> No, they you don't need someone to physically show up. >> They can secure the money over the phone. >> Credit card blah blah blah. They do all that >> whenever he calls. Like he could call his mama, right? That's who you were talking to. >> Yeah. >> He call his mama and deal with that. You know what I mean? >> Yeah. >> And plus you said he's got the he's got all the money and everything with him anyway, right? Yeah. >> Okay. Well, then let him figure it out. >> You know what I'm saying? >> There may not be a lot. They do usually get rid of these companies on how you're acting and they let you out without that. >> Is that your stuff? >> Yeah. Has been arrested a lot. I don't know his history. I don't know. >> Um, no. I think you have been arrested like one time. >> Okay. >> Yeah. If you have like a big track history down here, that's where they get really short. But if it's not like that, then there's no >> Yeah. Who's never been down here? >> All right. So then when we go it's you can be cool, right? >> Yeah, I'm good. I'm good now. >> Okay. >> The man was charged with trespassing and disorderly conduct. The woman was later released and allowed to continue her flight. They wanted to fly home but chose to check in straight into trouble instead. Hey everyone, what do you think about this situation? If you like the video, don't forget to like, subscribe, and support our fundraising efforts. Thank you very much.