If you do not leave, you will be subject to arrest. You will go to jail. You are trespassing and you are not leaving upon request. >> in a room. I don't need to step around. Karen rebels at a luxury hotel as a credit card scam is exposed. I had a call, the card holder calling us, saying this was fraud because they never stayed with us. Your card was fraudulently used at the Luminary Hotel. COMMITTING A CRIME. >> YEP, YOU'RE committing a crime right now as we speak. >> What am I committing a crime? TRESPASSING. NO, I'M NOT. WHEN A KAREN switches into rebellion mode, the price to pay comes faster than she ever expected. A luxury hotel and an urgent call. In just a few minutes, what seemed like a small incident turns into a shocking twist that sends chills down everyone's spine. Okay, so I have my manager coming. This guest is still in the house. She's supposed to be here until the 31st. I tried to call the room. Just to pretend I was like delivering some housekeeping stuff, but she doesn't answer the phone. I don't know if she's in the room. I had a call, the card holder calling us, saying this was fraud because they never stayed with us. So, we know that this is a fraud because she sent the credit card authorization form. And we have her This is the guest's name. I have her information here, address, phone number, email address. >> This is the card holder? This is No, this is the the guest. Yes, and the card holder is under Catherine Gonzalez. So, she called us saying, "Hey, I never stayed in the hotel. I have a pending transaction of $1,700." How did the Karen use this card? Was it So, I personally checked her in yesterday. So, when I was checking her in, I asked her for the credit card and she was like, "Oh, no, I want to pay with Apple Pay." And I was like, "This is We don't take Apple Pay." And she was like, "Oh, can I have then the credit card authorization form?" I said, "Yeah, I'm going to send to your email." And then she probably filled it out with this card information and sent to us. So, once I have the credit card information, she also selected for all charges. So, Catherine Gonzalez And came in last and she's living in High Acres? Yes. I'm not sure about this phone number, but I have a phone number in the back from the reservation when the reservation was created because I didn't take this information from her. So, I have this address and this information. I don't know if this is her address or also fake information. We like money. The picture began to come into focus. What seemed like an ordinary phone call turned into a critical link, pushing the case in a completely different direction. Yes. Okay, your card was fraudulently used at the Luminary Hotel. Yes. Have you disputed it with your bank yet? No, because it's still pending. It says that it when it is uh it's going to be already posted, it's when I can dispute it. But I would like to have all the information from the person that used it because the bank wants to press charges on that person. Okay. So, do you want to press charges for this person using your credit card? For for sure I will because they they stole $1,700 out of our account. Okay, and how did they get How do you think they got your credit card information? No idea. Okay. We don't have any idea because that card as a matter of fact, we got it not long ago. I got it last last week. I went to change it because we got someone that is stole also the other number that we had before and they got $157. I disputed it and now this week this is happening again and this is a completely different card, a completely different number. Okay. So, I don't know how they're using it. I don't know if it's I don't know how. And it's I don't understand how it's happening. What is Okay. Is there any way that you can meet me so I can get a statement from you and that stating in which you want to press charges so that way I can try and get her today? >> I'm actually I'm working right now. Okay. I work at Lee Hill. Okay. All right. I'll see what I can do for now, see if I can identify her and get all of her information. And then >> love to be I really need the information if you can please call me back and give it to me because the bank wants to put charges, too. Well, if you have a pen right now, I can give you the report number so that way you can get all the information from The suspect suddenly appeared in a place no one expected. What seemed like a calm approach quickly revealed several suspicious signs. They can get the one upstairs open. I am. They could [clears throat] be on the fourth floor right now. What's on the fourth floor? Just something there? All right, let's go check the fourth floor. She has like long pink hair. It's long? Pretty short. Like Long and pink, yeah. Long and pink. I don't know what it is. Yeah. Have you seen her? What classroom? Hey, come over here. Come on over here. We're going to have a talk with you. All right? Okay, we're turning off the camera right now. James, bring that. Can you drop the phone? Just drop it. Just bring your backpack. We'll talk to you once we go back. All right, we're going to Mhm. He's not around now? Does he got a key to the room? All right, let's go this way. What do you need me to put your phone on? Do you want me to hold it down for you? Here. Only at this point did the final pieces begin to fall into place. What was discovered went far beyond every denial made earlier. I'm just saying if there's anything else that you're going to hide you'll wind up in jail. It's just a worse charge than that. Just take it out. Anything in your shoes? Kayla, now I know why you didn't want to claim the bag. Names, credit card numbers. No, that's yours. Is there anything up here in your bra? Okay, is that up in here? Do you have two bras on? I'm going to have you shake it out, okay? Were you the one that was here a few months back on another floor with a group of people? I've never been here before. Is this part of your bra, sweetie? Oh, that's a chapstick. Oh. That's okay. There's so much chapstick in my other one. What's that? Under your [snorts] shirts. She was arrested on major charges including credit card fraud, identity theft, and possession of stolen identifying information, PII. Up next, just one night at a hotel. But everything went off the rails when a woman was kicked out of her room and demanded something no one saw coming. Let's not screw it up or anything like that. I just want to be drunk driving. But anyway, so he kicked her out of the room, wants her out of the room, so I brought her downstairs. Now she wants to ride home. And I was like, "Well, where's home?" She said Zephyrhills. I said, "Well, you know Zephyrhills is 6 and 1/2 hours away from here." She goes, "I don't care. I want So I'm like, "Why can't I get you a ride home to Zephyrhills? Unless you have a credit card and I'll put you in a new one." She goes, "I'm not paying for it. He's paying for So I went back up to his room. He's like, "I gave her 500 bucks. Like, that's enough to get her out of here." And I said, "All right." So, then I called you guys cuz I don't know what to do with her. I don't know if you want to just take her up to Fairfield and Hampton, get her a room for the night. She's got enough cash to do that. >> to trespass from the property? >> I I mean, I don't want to be a douche, but I I she can't come back here. So, yeah, kind of do. You know? I don't want to you know, but I got to get her out of here. Hey, Amanda. I'm not Amanda. No? No. Okay, what's your name? I don't want to tell you my name. I'm not a problem. What are you doing? >> 3351 33 The Edison has requested that we remove you from the property. So, yeah, you are a problem. And at this point, you're required to give me identification. So, it's either you >> No, I don't know I don't know what your problem is. Ma'am, there's no reason to come off like that, all right? You're being trespassed from the property. >> I'm not trespassing. I'm staying in room. >> You're not. You've been kicked out of the room. Awesome. You know this is all recorded. >> Yep, we're on audio and >> two cameras on you. Okay. The property The property wants you to trespass. Okay? They want you >> I'm not trespassing. I'm allowed to stay here. >> would let me talk, okay? >> Don't talk to me like that. >> You have been kicked out of the room. >> What is your name and your badge number? And what is your name and your badge number also? >> 0616 >> Awesome. >> There you go. All explanations seem to no longer matter. Lawful requests were repeatedly challenged, pushing the situation in the hotel lobby to the brink of losing control. Thank [snorts] you. Why am I getting kicked off of doing nothing wrong? Because the property wants you off of their >> Who is the property? >> The property >> property? He was already trying to talk to you. >> Who is he in the property? >> So, listen, ma'am, this is what's happening. >> Call the sheriff right now and your No, no, no, no. >> to happen. I mean, either you're removed from the property or you're going You're going to remove me? And you're going to assault me? >> now right now you're violating Florida state statute. You going to go to jail property to me. >> wrong. All right, listen to me. I'm going to make this very clear, all right? >> I'm going to make it very clear. Call people who are your authority and I have no problem doing that. I am a woman, I'm a national, and I don't have time for your I didn't do anything wrong. I am a woman as well. >> Okay, then what is your name and your badge number cuz it's all recorded too, honey. Deputy Foster, 0456. What is your problem? Why are you here? I've explained to you that they do No, you haven't. I don't understand what the your problem is. I don't have a problem. Then why are you here? Because the property This is recorded. No, honey, no. Why are you here? Because the god damn property recorded your bull Thank you. Live on national No, I will totally cooperate. Let's do this. The property manager wants you off of the property. >> Okay, I don't have a problem with that. Where's the property manager? Who are you and you? You want much to drink tonight, you think? I don't need anything to drink and I am not doing anything. I'm going to explain it to you in and very black and white for you. If you do not leave, you will be subject to arrest. You will go to jail. You're going to go to jail. >> What crime am I committing? >> Trespassing. You are trespassing and you are not leaving upon our request. >> room that I'm allowed to be here that somebody paid for. Oh, so that guy said he didn't pay for a room which is all recorded. >> I'm sure there's a room paid for but you are not allowed to be here anymore. I don't mind to be not be here. I don't want to be here. >> Okay, then let's go. Then let's leave. I'm not going to go to jail. I didn't I'm telling you you're going to go to jail if you don't leave. >> I go to jail? >> Because you are not leaving the property upon request. What is your name and badge number? >> I just gave it to you. You're too intoxicated to remember anything. That's the problem. >> Honey, this is all recorded. What is your name and your badge number? Right now. Call your sheriff and your boss. I want to speak to your boss. When the final warning was repeated, the defiant attitude showed no sign of fading. And at that moment, everything began to slip beyond acceptable limits. She was with me. >> Okay. I wanted her out of my room. Right. Yep, she's being trespassed from the property. She's going to go to jail. That's going to happen. You see what's going on? Your mom's threatening me. >> you're doing and you too and you're being >> She's about to go I'm sorry, but you're being taped. This was a over here which is No, I well already got you recorded too, honey. >> Ma'am. Did you take a No. No. Relax. Did you take an old What is your name, mister? >> to go to jail in a minute. What's your name? If you step down. No. Get up on your back. I don't need to step around. I didn't do nothing. Oh, okay. Stand up. What did I do? I asked your name. I asked your name and your badge number. Okay. Off the property. Off the property. Off the property. We'll come back. Just leave it. Yep, we'll we'll come back. COMMIT A CRIME. >> YEP, YOU'RE COMMITTING A CRIME right now as we speak. What am I COMMITTING A CRIME FOR? NO, I'M NOT. OH, THANK GOD I'M recording your Yep, we have body cameras and in-car cameras as well. Well, I'm glad you do cuz you are going to be without a job tomorrow. >> That's fine. I cannot wait. Carl Links from Virginia. Yep. What crime did I commit? >> You're now Right now you're committing disorderly intoxication and not leaving the property after we asked. Yes, you are. >> Thank you for recording what you're doing. You're very welcome. I cannot wait to take your You're Thank you. >> Stop moving. >> Stop moving. You're Stop me. You are going to not have a job. Oh, yeah, I'm calm. I didn't do anything and my daughter recorded everything from Michigan and what you're doing right now. >> audio and visually RECORDED AS WELL. GOOD. I HOPE IT IS. Carl Lentz and Dawn Chisholm Yep. Let's go to court. When the conversation seemed to reach a dead end, a critical decision was made. From that moment on, the legal consequences began to take shape. You're going to jail. No, I'm not. Why am I going to jail? Hi ma'am. I'm Sergeant Hill with the Monroe County Sheriff's Office. I'm the Why am I going to jail? >> Because you are disorderly conduct. >> No, I'm not. This is all recorded and I am a sovereign national citizen. I have a right to be here. And and that's awesome. Just pay for me to know. >> awesome. Now, I want you to listen to what I have to say. >> I'm going to take your picture. >> you to listen to what I say. That's fine. You can try. I will. Listen, here's what I'm going to ask you. >> You are lawfully under arrest at this time. >> WHAT LAW ARE YOU TALKING ABOUT? YOU HAVE THE RIGHT to remain No. At this time. At this time. >> I woman. Angela, do not You And what is your First name, last name, and last date of birth? I don't have to answer your question. >> So, what you're saying at this time is you're refusing to identify yourself to law enforcement officers. So, what you're saying is you're REFUSING TO IDENTIFY >> NAME AND BADGE >> MY NAME IS SERGEANT Hill with the Monroe County Sheriff's Office. My badge number is S9106. Ma'am, I please have your name and date of birth. >> No, you cannot. >> Okay. You are now arrested for obstruction of justice, false identification. Failure to give ID. Yep. All right. Just to confirm, you are failing to identify yourself upon request to a law enforcement officer. >> Thank you. It's all recorded. I'm not >> I'm asking you. Will you be willing to give me your name and date of birth? >> No, I will not. I don't have to answer your Um wait. We're still getting the statement from them. OKAY. LET'S PLAY TODAY. [screaming] I WILL HANG YOUR TO YOU. I'm not playing Let's go to jail. That's good stuff. Can you tell us what happened before and after that? Sure. Telling us that you didn't want her trespassing on the property and what happened before and after that. Not really after that, just before. And that you would like to press charges as a business [music] for the district for the disturbance and the trespassing, please. Okay? Thanks. Are you Are you good with that? >> Got it. Thank you very much for that. I just needed that so I could tell my unit to roll. All right. 41-14, you're clear to go ahead and roll. In Florida, obstructing police or refusing to identify yourself during an investigation can get you arrested and facing jail time, fines, and even probation. She was charged with trespassing, disorderly conduct in public, and obstruction for refusing to provide identification. One impulsive decision can turn your whole life into a chain of regrets. Stop before it's [music] too late. Hey everyone, what do you think about this situation? If you enjoyed the video, don't forget to like, subscribe, and support us with a donation. Thank you so much.