Police were called to help a mother calm her son during a mental health crisis. But instead of offering care, what happened next exposed a serious failure in how officers handled the situation. He >> needs medical attention. >> Okay. This is for my protection, though. He threw trash cans. >> This is for my protection. This is for self-defense. If he comes at me, I will, but I'm not advancing on him. Okay. >> He is a schizophrenic. >> Got it. I'm trying to talk. >> Okay. Well, put your gun down or your taser. >> If you don't back up, I'm going to rescue him. Back up. Go all the way back to that white car. Back up. Get back to that car. I'm the one that called you guys. I've dealt with you before. >> Please get back. Please. I know. We don't want to tase him right there. Okay. >> Jordan, PUT YOUR PHONE DOWN, SON. >> HEY, [screaming] STOP. >> NO. I TOLD YOU TO PUT YOUR PHONE DOWN. YOU GUYS ARE [ __ ] >> Oh my god. Was that necessary? But I asked for >> back up. I'm going to arrest you. I've told you numerous times. >> And I told you he needed medical attention. Don't you guys have any mental health training? He's never has. He's never has hurt anybody. You will get sued. So, you know, you will get sued. You guys did was not cool at all. There's no dog needed for that. I hear it, but that was unnecessary. If that was you, let your son let your dog bite his