An officer stationed at the Orlando International Airport is interrupted while he's watching the Wolf of Wall Street when an extremely irate female is pulled aside at the TSA line. >> Go for my grandma. >> What is it about? >> I need to go for my grandma. >> She's been drinking. >> Have your ID. >> Yes. >> Take my ID like I have done to the mother >> Americans. >> Watch your mouth. >> No. >> No. I didn't do any I didn't I didn't swear to >> they asked you please do not use profanity >> cracker >> can we please just get me through the mother line so I can get to my mother flight you PAYING FOR MY FLIGHT WHEN I MISS IT YOU PAY for my flight when I miss it >> I need to CATCH MY FLIGHT >> you my grandma needs me my grandma I DON'T GET TIME TO PLAY WITH YOU GIVE ME A SECOND >> I DON'T GET TIME TO PLAY WITH YOU. I JUST WANT TO GET A HOLD OF MY GRANDMA. >> NIKKI, >> I ain't playing with you. >> I ain't do nothing to you. I just WANT TO GET A HOLD OF MY GRANDMA. >> YOU'RE MY GRANDMA ABOUT TO DIE WHILE I'M IN LINE WITH PSA. I JUST WANT TO GET TO MY GRANDMA. >> MY NAME'S OFFICER RYAN. >> I SWEAR to God. >> Listen to me. >> Officer Ryan. >> RONNIE. >> NIKKI ABOUT THE LAST ONE YOU REMEMBER. >> NIKKI, >> LET ME OUT OF THE LINE. I JUST NEED TO GO home to my grandma. >> I'M NOT [ __ ] A TERRORIST. CHECK MY [ __ ] >> LOOK like I got a bomb. I just want to get home to my grandma. >> What the [ __ ] Get me home. I just want to get home to my grandma. I'm not trying to bomb the I'm NOT TRYING TO TRANSPORT CLUBS. I just want to see my grandma. You >> are you going to take a breath? Take a breath. >> YOU KNOW, MY GRANDMA'S DYING AS WE SPEAK, >> MY GRANDMOTHER. MY GRANDMOTHER'S DIED. >> YOU WANT ME TO TAKE A BREATH? >> NIKKI, >> YOU ALWAYS JUST WANT TO GO HOME and see my grandma. >> I HAVEN'T DONE ANYTHING WRONG. >> Do you want to go >> deodorant? Deodorant. I'll [ __ ] >> What HAVE I DONE WRONG? MY GRANDMA dies on on your watch, mother. My grandma dies on your watch, mother. >> Yo. Yo, I just want to see my grandma. One last time. Ma'am, please. Ma'am, please. Please. My grandma is the only thing that means anything to me. Please help me. >> What time does the plane leave? >> We need to make sure you get the money. >> My grandma. So, >> where are you headed? >> Boston. Going to Boston. >> I just want to see my grandma. >> Do you have your flight information so we can try to get you on that flight? >> I just want to see my grandma one last time. >> Okay. You're going to see her. Just take a breath for a second. >> No, you don't understand. She's there. We're working with you. My name's Officer Ronnie. I'm going to help you. >> You're not working with me. >> We are. >> I don't know where I went. >> Well, you need your flight stuff. Where's the flight? >> It was >> Take your time. >> How do you feel? >> Uhhuh. I don't feel good. I just need to go. One of my grandma. No. Don't play with me. >> She's going to Boston. >> Don't play with me. My flight was Don't play with me. Don't play with me. My flight was right here. >> Where's your paper? I PRINTED IT OUT. IT WAS IN MY PURSE. Y'ALL >> Nobody took her to your >> Y'all playing with me for real. >> Is it in your in your thingy? Maybe. >> Open it up. Open it up. I have nothing to >> No, I'm asking you to find your flight stuff. I don't want to find anything. I'm trying so I can get you to Boston. >> You don't know where your stuff is for the flight? >> No, I just had it. I just had it. Look, my ID is there. >> Get her away from here. So, we figure out what's going on here. She's either signal. >> He has my He's holding my ID. Her name is Look at it. Look at my ID hand. >> Stop. Please. >> Stop. No. My ID is in his hand. >> Stop. Nikki, >> what problem do you guys have with her? >> No. I No problem. >> If you don't go through that screening process, you can't fly. >> I'M GOING THROUGH THE SCREENING PROCESS. But he's treating me like >> these highly sophisticated computed tomography units. more commonly known as a CT scanner are used in airports essentially as an X-ray machine. It can detect explosives and other threats by creating a 3D image that can be viewed and rotated 360° for a thorough analysis. TSA can use the CT unit to flag suspicious bags for manual inspection. Nikki being uncooperative with the TSA process and not allowing the CT unit to scan her belongings immediately signal suspicious behavior to TSA agents. >> In your hand, >> where is your paperwork to fly? My grandma's dying. >> My grandma's dying. >> I feel good. >> That's good. >> You got to stop. >> Stop crying. Where's your boarding pass? >> Where's your boarding pass? >> Here. >> No, that ain't right. YOU HAVE MY [ __ ] license in your hand. Ma'am, >> they need a boarding pass. >> Okay, >> ma'am. >> Okay, >> you need to take a breath. >> Do you want a statement, son? She's interrupting your thing or I can run through jail. >> Somebody's got to let us know we can do that >> for disorderly. >> Disorderly. >> I can smell the alcohol on you from here. >> Stop. >> Stop. Stop. >> He has my ID. >> Yeah, but we're trying to figure out what we're going to do cuz you don't have a boarding pass. You need a boarding pass. >> That is not true. >> I have a boarding pass. >> Where's your boarding pass? >> You got to give me your >> I got a boarding pass and you got to stop yelling. >> But that's yelling. y'all been yelling at me >> because you're screaming at me. Listen, stop. Stop. I feel bad. Grandma's done. I don't want to hear about it no more. Get your boarding pass and get good. Good to go. >> Before they tell you that they don't want you on the plane. As long as you can show them your As long as you can show your boarding pass. I've been asking for 10 minutes. Then you'll get on the plane. Don't worry about it. >> What airline you flying. >> JetBlue. >> JetBlue is not here. It's a different You got to go to different terminal. >> You're lying. Can't believe I haven't been phoning here since October. You're lying. You're claiming. So, I have to go to a whole another. >> Can I get my license plate? >> If you want, we'll take over there. We're going to walk you out. We're going to You're going to walk out over here. >> You're going to have to walk out here. We're going to walk out. >> I know that. Stop. I understand that. But we're trying to help you out. >> So, stop. JetBlue does not fly to this terminal. >> They said terminal. This is This is This is A& This is A& This is not safe. >> Not near. >> We're going to help you if you just breath. >> Oh, you should have thought about that. >> You know what? You suck a dry, you son of a >> do all the time. >> Yeah, he sucked your grandma's to talk about my grandma. >> Well, you're acting like a You're acting like a fool. >> I'm acting like you're drunk and you don't know where you're going. back to Lincoln. Yes, you are. >> Suck your own grandma's pride. You evil son of a [ __ ] >> Yeah. Suck a pride, you son of a do you. >> Don't talk about my grandma. You son of a >> I didn't talk about you. >> Talk about my grandma. >> Put your hands up. Put your hands down. >> Okay, that's okay. But you don't have to beat on me. >> Stop resisting. >> Stop resisting. You're under arrest. Stop resisting. >> You're under arrest. >> Resisting. >> You're under arrest. >> Stop resisting. Let go. Let go. >> Stop resisting. >> YOU'RE BREAKING MY ARM. I'M NOT MAKING THIS. >> Let go of your bags. Let go your bag. >> Go your bags. >> Yo, what the heck? >> Yo, look at >> Get up. >> Look at what they just did to me. >> Get up. >> Yo, >> yo, help. >> I'll get this. >> I'm not doing any No, that's my bag. Please pick my bag up. Mama, please pick my bag up. I bled. Look at what they just did to me. Mama, I need to go home to my grandma. It's too late now. You blew that one. >> Yo, you're flipping out on me for no reason. Yo, you're breaking my rib. Stop. >> 283. >> I haven't car. I'M NOT doing anything. You're running me bad. Please let me pick up my purse. My No. Please pick up my Please pick up my ID. >> We'll get it for you. >> Please. My grandma. No. Please just be my grandma. >> I didn't do anything to anybody. You stop hitting me. >> We're not hitting you. >> You're going to stop being abusive. >> You're going to stop being abused. >> You need to walk this. >> No, you're not going to keep You got to loosen the cup. You got to loosen this cup. It's cutting my circulation off. >> I can't breathe. You have to fix this. Please help me. It's too tight. It's too tight. Please. I'm bleeding everywhere. Please just help me. Please help me. Please help me. >> I'm bleeding everywhere. >> I haven't done anything to you. >> I HAVEN'T DONE ANYTHING TO YOU. >> YOU BEATING the [ __ ] out of me. >> You're beating the [ __ ] out of me. I've done nothing to you. >> You're throwing me around. >> You're funny. >> You funny. You're not going to keep breaking my arm. I've done nothing wrong. Nothing wrong. >> Walk, miss, >> done nothing wrong. >> Walk. >> Nothing wrong. >> Just walk. >> What are you doing to me? >> Yo, >> I NEED A PEE. STOP THOUGH. You're not going to pull me in two different directions. >> We're going ONE DIRECTION. >> YOU'RE WALKING TWO separate directions. I didn't do anything to anybody. Why? >> Walk. >> WHAT ARE YOU TALKING ABOUT? I DIDN'T DO ANYTHING to anybody. I got blood all over me. cracker. >> Yo, stop hurting me. >> You're not going to keep hurting me. >> You're not going to keep hurting me. >> I'M NOT RESISTING. >> I'm bleeding. You're hurting me. I'm bleeding all over myself. >> You're hurting me. >> You're hurting me. I just didn't see my grandma. He's hurting me on purpose. Stop him. >> Stop him. >> I'm done. I need my wallet. I have everything in the bag. >> It's officer Ronnie. It's right here. >> I've done nothing wrong. >> I paid $400. >> Get in there. >> Thank you. >> There you go. >> You cracker. >> Yep. >> Do you um I don't think they take that. Do you want me to take it? >> Do you want me to take it to secure? The suspect, Nikki, allegedly spit in an officer's face while being placed in the squad car. Nikki was charged with felony resisting with violence, felony battery on a law enforcement officer, and disorderly conduct. She is presumed innocent unless proven guilty in a court of law. Two things before I even get into this crazy mess. TSA isn't just checking bags. They're trained to pick up on behavior changes, agitation, tone, and movement. And if you interfere with that process, you're not just missing your flight. You can be hit with serious federal penalties. So, watching this one, I knew it was over before it even started. She was at the wrong terminal, no boarding pass, and her emotions were already at 10. And once that line gets crossed in a place like this, there's no talking your way back. So, she canceled her own flight. Now, she was clearly out of control. No question. But, I'm going to say this, too. One of the officers let it get a little personal. Language, tone, just for a second. And moments like that are important. I've been there. But people don't just judge the outcome, they judge how you carry yourself getting there. And that applies to everybody in this moment. Because when emotions take over in the wrong environment, you're not deciding the situation anymore. The situation is deciding