Hey, no I didn't. No, I didn't. I was mine. No, you were. >> Yes, the I was. >> No, the I was not. >> If you don't stop, you're done. >> Stop looking at me. >> I shoot you. >> Okay, put your hand behind your back. Now, >> these passengers let a luggage problem turn into something far bigger than it ever needed to be. Things go wrong fast once these airport passengers lose control over luggage problems. This passenger couldn't accept her baggage fees. Then things escalated. Coming up next, officers responded to a United Airlines counter on January 28th, 2026 after a woman missed her flight and allegedly refused to cooperate with staff attempting to rebook her. Here's what happened when the police arrived. >> This is Ella. >> Hi, Ella. She had a little officer driver. She had a little >> I didn't have anything to drink. Sorry, my picture. >> It's okay. >> I'm trying to get my flight. They were giving me >> because I didn't have the funds to pay for my baggage and then I got the funds and now they're like to me. >> Okay, good. Did they rebook you for a later flight yet? >> No. >> They're telling me I can get my 2 p.m. flight. >> So, that's a decision that they can make. Okay. Cuz the airlines, just let me explain, okay? The airlines responsible for everyone's safety, your safety, all the other passengers on board. >> Stop booking my bag, dude. >> Okay. But they can deny anybody boarding at any time for any reason. >> And you don't have anything to say against that. >> I can't I can't control that. Okay. They're a private company. They're a private business. I'm just here to maintain the peace. >> Whether or not it's fair or not is not a determination I can make. >> I don't know where to go. >> You can stay here. They're going to rebook you for a later flight. They won't let me stay overnight. I tried LIKE I HAD MY PLATE BOOKED yesterday and it was like >> We will let you stay overnight. >> You just can't stay inside the concourse overnight. >> Where do I sleep? Outside. >> You can stay in the terminal in the public area in the terminal. Okay. >> But you won't be able to remain inside the secure area. >> Okay. But let them rebook you so you can get out of here. The woman had already missed a flight the day before over the same luggage issue. And now the problem was preventing her from flying again. Despite that, the staff still offered to rebook her flight for the following day. >> Please just let me let me go today. >> That's not a determination I can make. That's a decision that United Airlines makes. >> I'm just trying to leave. >> I understand that. >> And I'm going to cause less problems if I leave. >> I don't want you to cause any problems. I know, but I will cause less problems if I leave. >> That's not something I can decide. >> You're flying with United. They're rebooking you. >> I will cause less problems if I leave. Then what? Do you want to rebook me so I can stay around for longer? >> You like my presence that much? >> You're not going to stay right here. >> No, but you like your presence, but I think that you could be a very nice person if you choose to be. I don't like your presence the way you're acting right now. >> I'm going to be like this. >> You're not going to be like that. No, you won't. >> You know what? because we have the privilege of having our uh airport police here and they're not going to let me stand here because I'm being because I'm being that's that is that >> you're making a decision. >> Is that a law? >> You're choosing to act like this >> anti law. >> I'm not here to vote the law. >> What's the law? What's the law? Anti >> this is their least space. They're a business operating. >> They do not have to serve you. I'm >> being smart with them. I'm being smart. >> I understand that. But if you want I know. I know. But you want to get to Philadelphia, correct? >> Yes. And I'm not. >> So listen, listen to me. Do you think that >> How is that a law? Because they're >> I didn't say it was a law. What I'm saying is that if you're trying to get something, do you think it's a good idea to be rude to them? >> People are too easy. People are too easy. Like >> So do you want them to rebook you or not? >> Yes. >> Okay. >> No. I want to I want to get on my original flight. >> They're not going to let you get on your original flight. >> I want to get on Amtrak. You have the option to take a different mode of transportation or you can >> I want my money refunded for that. >> Despite her continued attitude towards staff, employees still attempt to help her by processing the refund she requested. >> That's something that United has to take care of. >> It $400. >> Yeah. We'll refund everything. It'll go back to your original form of payment. >> I know. Yeah. Okay. >> But then you're we're not rebooking you on anything. You're going to be responsible for finding your own travel. You're >> re do the $400. >> I will cancel your reservation if that's what you're asking me to do. >> Can you refund the $400? >> Your refund, whatever is in there will go back to your original form of payment. >> Okay. And then you're done with United. >> All right. I'm not flying United anyway. I fly Southwest. >> Okay. >> I'm like this because of them. First of all, >> she's flight system. >> I understand. But we want you to get to where you're going. Okay. >> I know. I want to get to where I'm going, too. I really do. And I would fly United if that's like all it is. Like >> Well, they're working on getting your receipt for your refund and then I would just You can try >> $200. >> I know. I know. We have some other airlines that fly to Philly. You got Frontier. I don't know if Southwest flies direct from here to Philly. >> Southwest cuz I have the points and I have the the credit card. >> Yeah. So try try with them and see if they can book you somewhere. >> No, Southwest only needs like once a day. so we can see what >> else is available. >> Send the receipt to Jennifer. >> I need you to stop yelling at me, please. I' I've had enough. I need you to stop yelling at me. >> Listen, they're working on it. >> Going to go in the back because from a different printer, we can print you a copy. >> Thank you. >> Jesus Christ. >> They're trying to help you, right? >> No, they're not. If they were trying to help me, I would be on this flight. >> Fortunately, that's not a decision I can make. I'm sorry. I don't know what what all goes behind that. I just know that they're allowed to rebook or deny boarding whenever. >> You look like a You look like you have soft strokes. You don't pleasure your wife at all. I bet you don't even have Oh, no. You got the rubber band. What? Your military? This is the face of a man that cannot pleasure his wife. Sorry. Got to say it. That's why she's causing issues in the house with the children. >> Even as the staff works on a refund, the woman keeps going back and forth with the responding officer. I'm sure you're causing an issue in the airport. Like >> I would rather you leave. You want me to leave? >> You having a ticket to fly out of has nothing to do with us. >> But if you cause because you were causing a disturbance at the ticket counter, >> you were yelling and shouting. So we're just here to make sure everyone's okay. >> I understand that. But >> I understand that that's how you feel. But >> we have to make sure everyone stays safe. What I'm telling you is that if you >> cause an issue is that >> Oh my gosh. Please don't go there. >> What am I going to do that? >> What I'm saying is that if you cause more issues later, >> I don't own guns like that. >> Okay, that has nothing to do with this. What I'm saying is that if you continue to cause issues later here in the terminal, >> unregistered firearms. >> Great. >> Very nice. >> The cold weather breaks out the >> I'm telling you. >> Who are these guys? I don't think that they would honestly want to talk to you. >> You haven't been the nicest to anybody that you've talked to yet. >> Oh, >> well, I'm their supervisor. So, you look like you're supervisor. >> Why aren't you? >> Because I'm not trying to wear a suit. >> At this point, the woman has already gotten a refund, but things are only about to get worse from here. >> There you go. It shows on the bottom that you're signing. >> This is a piece of paper. >> That is a receipt. >> This is nothing. This is What is this? What is this? >> It's your printed copy from the >> This is This is a piece of paper that says refund on it. >> Okay. >> This is a piece of paper. >> Your name and your flight. >> This is my name was not This is my name is not under the uh bill. My name is Bill. >> It goes back to the original form of payment. How you pay? >> My original name is Jennifer Shar. >> Goes back to this person. Is this not you? >> That's not me. I mean, that is me, but it's under Jennifer. That is not a refund. >> The refund goes back to the original form of >> This is not a refund. It's to Jennifer sister. >> Your ticket has been refunded. >> This is not refunded. This is a piece of paper that just says refund on it. >> All right. That's what they have to offer you. >> Yep. Requested. It's a refund. >> This is not a refund. I want to see it to Jennifer's sister's. >> Well, nothing will print like that. I can't even tell you your credit card number. All that is masked. It is not something that's available to us. Personal information. We don't have that. I can't tell you what credit card you use, whose credit card you're using. >> Apparently for you, I'm not good for lunch. >> Yeah, you're not. >> Which is fine. >> I want my I want my room. >> That's what you're getting. We're finished. We're finished. >> Okay. >> All right. Well, then I'm going to give a call. >> Okay. No, I'm gonna stay right here. >> No, you're gonna go over to the green chairs. Okay, >> my mother. >> I thought your phone was dead. Let's see what 2%. >> Okay. It's been a long day. >> Do you guys You're finished with her. Do you want her here anymore? >> No. >> Ma'am, >> they no longer want you here. They're finished doing business. If you continue to stay here, you're going to go to jail for trespassing. >> Give me jail. >> You don't want that. Trust me. >> Take me to jail. You don't want that. >> Even now, the woman still has an opportunity to leave without consequences. But she makes the wrong choice yet again. >> All you have to do is leave their lease space. You can make whatever phone call you need to make over in the green chairs. There's chargers for your phone. You can handle all your business over there. I'm trying to work with you here. >> No. Yeah. You are the only one that's trying to work with me and I can appreciate that. >> Can you do >> What are you 65? Sorry that your youth has taken you. >> My youth has been fabulous. >> Oh, no. I mean, it's not there anymore. >> Is that your bag? >> Oh, that is my bag. I thought they were going to check it for me cuz I was going to get all >> Oh, nice day. >> I know you're upset. >> Shut up. >> I know you're upset. >> I'm trying to help you. >> I don't have anywhere to go. >> If you keep yelling and causing a disturbance, we're going to have to take you. So, >> take me to jail. Take me to jail. >> You don't want that. >> Lower your voice. You don't get it, >> Ella. >> And you make it hard for me. All you do is like hate on me. >> I don't want to talk to >> you. >> Yeah. See, figure it out. Figure it out. >> What do I do? >> Do you want us to give you a ride somewhere? >> I don't have anywhere to go. >> Okay. >> I need to get on this flight. >> Listen, Ella, I'm trying to help you, okay? But you need to help me so I can help you. >> I need to get on this flight. That's all I know where to go to. So, I understand that. Stop looking at me. >> Stop. Relax. >> They keep looking at me. >> This is it. >> If you don't stop, you're done. >> Yeah. Stop looking at me. >> I shoot you. >> Okay. Put your hand behind your back now. >> I don't have a gun on me. >> Relax. Can't make you look like that either. >> That was push. >> Got a car coming. >> Yeah. Look at that hot belly. I get >> as officers make their way out of the airport with a woman, she decides to make an even bigger scene. >> Grab all my way. >> At least I'll be able to cop in jail cuz I don't know where to get other way. Other way. Oh, first brown people I've seen here. Everybody's all white. I know. It's sexy, right? >> He's actually not. >> I know you. You're ugly, too. >> Baldheaded pale. >> Look at yourself when you're when you're in jail. on the side. Especially >> trying to be hot for you. >> I think that's all you're trying to see from me. >> I don't see Okay. Is that all my >> all your stuff? >> Do not do not >> You want to play games with me? >> Yeah, I kind of do. You grab my >> Yeah, you can catch a felony here in a second. >> Yeah, you made the baby upset. HEY. [screaming] HEY, LOOK. SHE'S getting arrested. This is going to be you one day, kid. I curse it upon thee. Fort Myers. Oh, you guys are rich white people that are inside. Hopefully I ruined your vacation. Hopefully I did. Hey, you too. Sexy dad. Let me stick my in your mouth. I got a fat too. No. >> Are you really that childish? >> 7 in 8 in. >> Oh my god. >> You want my in your mouth? Don't you? >> You are so childish. >> You got pretty lips, too. >> All right. What are you like Dominican? >> There's nothing sharp in here, is there? >> No, it's just my gun. >> I know. That's what I got arrested for. I'm going to shoot you, right? >> I'm going to get like like bailed out immediately. Oh, my thigh. Hey, it's turning me on. Stop, officer. >> All right, go ahead. It's actually fine. >> No, he's ugly. I don't with him. You're hot though. Not really. >> None of you are. >> It all wrapped up with a woman being charged with causing a disturbance and disorderly intoxication in a public place. This woman attacked a family for all the wrong reasons. On February 26th, 2025, officers responded to an airport after reports that a woman had allegedly pepper- sprrayed a family. Here's what unfolded when police arrived. Officer, >> look. She's a witness, too. >> He's a witness. That guy, that guy breaking that key, please. >> I did spray him. I did spray him. I did spray. I did. >> Have a seat. >> There's another witness right there. A woman. >> Dude, I'm going to spray you in a minute. >> Give me that. Give me that. You're not spraying anybody. >> Go talk to him. Okay. Broke his >> I SAW HIM DO IT AND I HEARD THE BONE CRACK. >> All right. What happened? >> Okay. So, the guy says he's the kid's father, right? >> He's squeezing the kids his son's hand so hard THE BOY'S GOING, "YOU'RE HURTING ME." I heard the bone crack and there's a woman there with long black hair. She's a witness to it, too. >> Water clean. >> Water's not going to help with pepper spray. >> Pepper. >> Yeah, I know. Just come sit down. Water clean. >> Oh my god. Why would she do that? >> We'll call fire rescue right now. >> Oh my god. >> But no, we're trying to get to our gate. >> Rescue reference pepper. >> Oh my god. Why would she do that? >> You okay? [screaming and crying] >> Okay. We're rushing to our game cuz WE DON'T WANT TO BE LATE. >> And he's agitated because we're walking and she's saying that I'm squeezing poo. >> He wasn't him. Was she? That lady that >> she sprayed here for no reason. >> Okay. And spray >> that lady. >> Oh my. >> She sprayed him with pepper spray. And you don't know her? >> No, I know. Trying to get Troy a plane cuz we got to go to Puerto Rico. >> And then she she >> as tensions remain high. The officer begins speaking with a witness who observed the entire altercation. their child was crying and she went up to them and started yelling at them and then telling them they needed to the way he was holding him was unacceptable enough that she needed somebody needed to call the cops on them and then she was agitated. They were just trying to walk >> and she pulled out pepper spray and proceeded to pepper spray them. >> Even as good >> Oh my god, we're going to be late. >> You'll be good. The air is the best thing for pepper spray. So, try to keep your eyes open. Water is going to make it 10 times worse. >> Oh my god. Why would she do this? >> We're about to miss our flight, but we wanted to tell you what we just saw so we don't miss our flight. >> Come over here. >> Thank you. >> And I asked him >> I Yeah, she did pepper spray him. But we were walking in. I had noticed also he was squeezing the kids hand really. I had been looking when I was walking too and I was like that's not right. I didn't say anything, but she did. And that's when I stopped cuz I was like, "Okay, I'm not the only one who noticed that." >> All right. So, the guy was trying his hand hard. Then what? >> He was like pulling the kid who's holding the kid's name really hard. And I was I wasn't going to say anything at first, but then she did. And I was like, "Okay, I'm not the only one who noticed that." It was problematic, but he was really The kid was crying very likely. >> All right, Miss ID real quick. >> Yeah. >> What time is your flight? >> 9:23 minutes. >> We have to start. >> Okay. You saw pretty much the same thing. >> Yeah. >> So, he was squeezing a hand. She started yelling at him and they started going back towards her and she pers. >> I also think they're on the same boat as us. >> They might not be going. >> He gets in trouble or something. >> Yes. >> All right. We might be calling you then. Okay. Okay. >> With another statement supporting the family's account. Officers head back to speak with him now that emotions have settled a bit. >> We did nothing wrong. We just >> We're rushing to We just got off of our flight from St. Louis. We hear our gate, you know. We hear it. We're rushing and he's agitated already cuz it's been a long trip. >> So, and then she just comes out of nowhere, sprays me. I feel something behind me. So, I'm thinking to somebody maybe I know. When I turn, she's just going at it at me. And then B, she sprays me, saying that I'm hurting him. If she would have came up to me, hey, why is he crying like that? We would have told he's agitated. We've been at this. >> It's 9:00, you know. >> It's I want to get over there to my flight. She came out of nowhere. Like out of nowhere cuz all I was doing was what I always do with my son when we're in the rush. Hold him and then we crush it. >> We already have someone came in here. >> We didn't do nothing. We're just trying to GET OVER THERE. >> [screaming] >> THE OFFICERS NOW KNOW WHAT THEY NEED to do. And with that, they return to the suspect to confront her about her actions. >> If I if I go anywhere tomorrow or the next day, and I see somebody doing that to their kid, I'm going to pepper spray them closer to their eyes and mouth next time. Let me catch somebody doing that again. >> Really? Because when as soon as as soon as Wait a minute. Wait a Oh, no. No. No. You're First of all, first of all, you don't know your own job here. Because as soon as somebody's committing a battery on another person, I got the Second Amendment to cover me. Because at the moment of the battery, at the moment of the battery, Yes. At the moment of a battery, an adult has the right has the legal right to use the second amendment and protect a child from harm. >> The second amendment is the right to protect yourself and bear arms. It's the right to self-defense and bear arms. Here, let me get my phone out and read it to you. >> You're not touching >> the second amendment. Oh, yeah. I know it's a big travesty of justice, but you know something big deal. Tomorrow when I get out of jail or whatever you're going to do with me, let me catch somebody else doing a battery on a child. I'll do the same thing again. And as soon as the guy tries to slap me or punch me, I'm gonna use the Second Amendment to defend myself with deadly force. >> I'll break. >> Good. Kick me out. >> Big deal. >> Okay. You ugly. >> Big deal. Thanks. Now I get three hots in a cot. Oh, and by the way, if that gets to be a court case, the camera is going to show him abusing the kid and then I'm going to sue you for false arrest. >> Yes, ma'am. >> As a matter of fact, polygraph and polygraph the kid and look at the camera and you'll see a stupid fat father abusing his kid. >> Spread your feet, ma'am. Please spread your feet. Spread your feet. >> Spread. >> Thank you. >> Oh, thanks for kicking me. Officers continue the search as the woman's verbal outbursts grow even more. >> You know, you look like a giant. >> I get that a lot. >> Yeah, you sure do. That you lose a lot of girlfriends like that, too. As soon as you stick your foot and kick their ankle, the girl goes, "You know what? You're an abusive. Maybe you became a cop just so you could kick women around. Thanks for the three hots in the cot. When I get out and see his Let me see him in Fort Lauderdale cuz I'll pepper spray his face and his eyes so bad and as soon as he tries to slap me or punch me, I'll use the Second Amendment and defend my body with deadly force and break his cap. That's not nice. >> Yeah. You know what? It's not nice to abuse a kid. And it's not nice to be a blind, deaf, and dumb cop that don't want to acknowledge abuse on a child and try to say that I did something wrong by protecting a child. And you got a black girl that's a witness that said the same things I did. And I noticed how you made her disappear. Take that. >> Hey, I'm so crazy. I protect children and I'll do it again. >> You're so crazy that you don't want to protect kids. You don't give. You told me to mind my own business is what you told me. I hope you lose sleep over it at night. I won't. You could take me to jail and I'll never lose sleep over trying to protect a child. Never in my life. But I know you will. >> By the end of the incident, the woman was facing charges for battery and contributing to the dependency or delinquency of a child. Woman argues with Spirit staff and thinks it'll get her what she wants. On July 22nd, 2025, officers responded to a Spirit Airlines terminal after reports of a woman arguing with employees and refusing to leave the area. Here's what happened when the police arrived. You're going to listen to me. You're not going to be flying. >> Put your foot down. >> It's not about the foot. >> No, it is. I'm telling you. Everybody's really good. >> I'm not drunk. I'm just tired. >> I'm very tired. I got to get some We have two options. I give you another. >> What's the other option? >> I just gave you the >> I did I gave you for the next opt 185 extra to put out the ticket. You hear me? Look, I'm not even 90. Look. So, this is why I'm so upset because they like, "Oh, when I got there the first time, they're like, "Oh, you got to book um two hours in advance." So, when I booked at 8:47 a.m., right, I got here in advance. And they still telling me the same thing. I don't like that. That's why I'm so upset because Spirit Airline told me that, "Hey, you can get there at 11:47 a.m. and they're going to let you check in." I checked in, right? I checked in at 8:47 a.m., right? So, she no longer has a flight. She's no longer traveling. >> She's not going to be traveling with you guys. >> Let's go. >> You're not going to be traveling with them from somewhere else. >> Let's go. >> Yeah. >> So, when is my money coming back next to my car? >> 7 to 10 business days. >> It's already getting back to your >> miss. I don't have any money on my card. I already booked the flight for here. Despite the staff calmly explaining the refund process, the woman appears too intoxicated to follow what's being said. >> So when I when you give me the credit, I could use that for another fight. >> But listen to me. >> You saying it's taking 7 to 10 business days for the refund, right? >> So what? I'm going to get the whole 150 back. >> Yeah, you get the money back. Yeah, please. >> I'm going to get the whole money back up, please. It's time I did back up. How much you want me to back up? >> We're going to need to let the mother shoot you or something. I'm just I missed the first flight. >> Listen, I booked. >> We need to exit or you probably going to get arrested. We don't want that. >> No, I don't want to get arrested. >> So, where can I book the flight? Because I had to >> But miss, why can't I book? >> You can't manhandle a female. >> So, don't touch me though. >> You acting like a go to jail. I'mma go to jail for you handling me like that. Don't piss me off. >> Keep walking. Let's go. >> But he's a racist. That's what it is. He's a racist. >> I didn't do nothing. >> Hey, I ain't asking you 15 times. >> Miss Mr. >> I was supposed heard this. >> Just put on Why are you doing that? If I walked away, >> if I walked away, >> stop moving. >> I'm not moving. But if I'm walking away, I'm walking away. That's what I'm saying. >> That's fine. >> You said go to the flight, right? I was walking away. I was walking. >> Have you been drinking that many you drink? >> Cuz I can smell the smell. >> Okay. I took a but I wasn't drinking. I just pay you so much money. >> Come on. >> The escort out of the airport now begins. Though the woman still appears confused about why she's under arrest. >> Arresting me has to be found reason. >> Huh? All right. >> You have my bag. >> But I have the book. >> No, I wasn't being aggressive or nothing. That's why I'm trying to figure out how you listen my love. I wasn't being aggressive or nothing. Why you arresting me? >> I'm just asking you. Look, listen to me. Look at me. What? What do you mean? >> The problem is >> it's 40. >> But look, the problem is I booked a flight, right? >> I booked the flight for today, right? >> What you saying? >> So my talking to the death, >> but I'm letting y'all know I I booked the flight for today, right? >> When I was coming here, >> I came at >> I came at about 12:4. So, my problem is that they wasn't letting me get the flight because I was on some >> huh this level for 213. >> Thank you. >> 413. >> All right. Is this related to the other case though? >> The lady told me that I could come. >> Finally, officers placed the suspect inside the patrol car. >> I believe he did. You can look at my chemical. >> I'm not entirely >> All I did was try to get an extra. >> Yes. >> But all I did was try to get an extra flight. You want to fix the >> car 76. >> You hear me? You hear me? I was not >> not. I just let you know that I just paid a $100 extra for a flight. >> You hear me? >> But do you hear me? >> I was not complain. I'm on >> imagine you paying $800. >> I wanted you to know that I'm just about to cry. That's all because look, I had this 200 Let me talk to you real quick. >> Can you hear me out real quick? I was about to look. Can you hear me out real quick, mister? >> So, the man was telling me how I was telling the lady how all I told her was I didn't touch her. I didn't touch her at all. You can look at the camera. >> All I was telling her was I spent $200 on a flight, you know. Mhm. >> So, I was telling her I checked in at 8:47 a.m. >> I'm not used to um >> I'm not used to checking in early, so I checked in at um 12:00. Anything I need to call right now, >> but listen to me if anything. Okay. >> Officers now catalog the suspect's belongings as they prepare for the ride to the station. So, Angel and um uh the other death is saying at the checkpoint right now. Anyway, they started flying us over and uh the three of us and I guess she was using Listen to them. She trying to tell her listen is telling you DB is not matching on their thing. We have to go the tick counter. So when we got back there, we start getting unhealthy, you know, call just up everything else, trying to demand everything, order everything. Then when Daisy kept trying to explain concern, she wanted to Daisy. So Daisy said, "You know what? I can rebook you tomorrow or refund your money." She still wasn't listening. Finally, Daisy, you know what? I'm I'm canceling the ticket, refunding you. Which is when you showed up, which is I guess before that part. By the end of the encounter, the suspect was charged with disorderly intoxication and resisting arrest. Enraged woman handles an airport problem in the worst way possible. On December 9th, 2022, officers responded to an airport after staff reported a woman causing a disturbance at the counter. Here's what unfolded when police arrived. I was being civil with you. I don't give a about you. >> Yeah. Hello. >> Can I >> Hello. >> Yeah. Same same woman again. The same thing. My boarding pass is not loading. >> My boarding pass is not loaded. >> Several other PEOPLE BOARDING PASS IS NOT LOADED. They would have charged me $99. That's not my fault. I'm here >> to take in. Listen, I'm asking for confirming it over. >> Yes, please. >> Okay. I asked him for HIS SUPERVISOR. HE CALLED. WHERE HIS SUPERVISOR AT? >> WHERE IS his supervisor? >> So, his supervisor leaving my money in the morning last night. It's my birthday. >> What? What? You see this? Listen. Listen. >> Why I can't get on here? >> This my second time here. Then he trying to tell me I'm lying. Get your supervisor. Oh no. I'm coming. I ain't break no. I'm mad. >> Officers try explaining that her behavior isn't helping the situation. But instead of calming down, she only escalates things further. >> One with a pop signal. >> So what I'm going to do, >> you going to pay for you going to pay $99. I'm not talking to you. I'm not talking to you. >> I dealt with you last night. >> I'm not talking to you. You ain't tell me. No, I didn't. >> No, I didn't. I was inv. >> Yes, the I was showed up LATE LAST NIGHT. >> NO, THE I WAS NOT. >> YOU DID. >> OKAY. >> MA'AM, you showed up late last night. >> No, I didn't. No, I did not. >> From the one side to the other side, >> bro. I was there. >> I came to the ticketing line. The dude told me he couldn't help me >> because they was murdering me. >> Stop screaming. >> I don't give a be arrested. >> Arrested for what? For screaming conduct. You're interfering with the operation of the airport. >> I'm not. >> Yes, you are. >> No, I'm not. >> Yes, you are. >> So, do what you got to do. Come on. DO WHAT YOU GOT to do. Your birthday. Come on then. Take me to jail. Take me to jail. I'm not going to let you insult my integrity. I'm not going to let you in. I do. Yes. I do. Yes, I do. No, I didn't. NO, I DIDN'T. NO, I DID NOT. I was here. I checked in. >> Just like my water not popping up. >> That's not That's right. >> Why it's not popping up? >> Come on. TAKE ME TO JAIL. >> Did you come take me to jail? >> Come on. Come on. What's your name? >> Francisco. >> Come on. >> You keep screaming people here. >> All right. Come on. because I'm not the ONLY PERSON THAT'S GOING THROUGH THIS. >> It quickly becomes clear that the woman had already caused problems the previous evening and one officer remembers the encounter well. >> He being rude. He's been he's been a park. GET YOUR SUPERVISOR. HE IS WHAT it is. Is what it is. Ain't no ain't no get that. >> Y'all going to take me to jail. Come on. >> Take me to jail. One of yall told them that I wasn't even here. >> Exactly. PEOPLE IS HERE FOR THEIR FLIGHT. I'm here. I was here yesterday. >> I know you here yesterday, but you missed your flight. >> I did not. >> Yes, you did. You showed us 33 minutes. You did not before your flight left. >> I came here at 8:19 last night. >> 33 minutes. >> You want to see my bookie? You want to see my check in? >> Sure. I was there yesterday. >> No, you wasn't. You was there when I got now. You was there when I GOT NOW. WHAT? >> WHEN YOU WENT TO the one, you went to that site and you s to the other side. >> When I was here, >> you were late. >> My boarding pass was not loading. >> Okay. So, what So, what's the reason for today then? >> So, I don't know what's going on today. >> Why my board pass not loading? >> Why my board pass not loading? I KEEP PAYING FOR THIS TICKET. >> I keep PAYING FOR IT, THOUGH. I KEEP PAYING FOR IT. >> I don't know what you're going to do. >> And my boarding pass not loaded. I got the email that say here on your boarding pass. I go through clear. I pay $200 a year for clear. >> Okay. I get here my boarding pass not >> here stand in the line. >> Yeah. I'm going to miss my flight. >> I'm going to miss 287. >> Yesterday I did miss my flight. I sat in that line. I sat in that line for hours. You went to the one my face. >> I don't want to talk to you. >> If you get out of faith, pick up your bag and leave. >> No, I'm not. He got a supervisor. HE GOT A SUPERVISOR. HE GOT A SUPERVISOR. Everybody got a supervisor. I want his supervisor. >> The woman now pushes things even further by provoking officers, though her next words quickly backfire. >> Come on, take me down. I'm ready. >> This is the one. I'm ready. My money. My money. I'll go to jail. >> Come on. I'm ready. >> They've been notified. >> Let's go. >> She say her not loading. Not loading. Every system >> bro. You talking about yesterday. I'm talking about today. I booked another flight. Pay extra money. >> I understand. 287. >> Okay. So why I can't catch my flight? >> 297. >> Why my boarding pass not 297? >> You don't work. You don't work for the airport. YOU WORK FOR OPD. >> So you can't tell me nothing. >> You can't TELL ME NOTHING. SO WHERE'S HIS SUPERVISOR? >> He is a supervisor. >> WHERE IS HIS SUPERVISOR? >> HE'S NOT HERE. HE'S IN CHARGE TODAY. >> Where's his supervisor? >> She she >> I don't give a $99. But then the next the next man that wage is $99, but I got to pay $99. No, I'm not paying that. >> No, I'm not. No. So, take me to jail. >> Okay. Take me to jail. >> I'm not. Come on. I'm not leaving. I need my money back. I need my money back. Or you can take me to jail. >> I want his supervisor. So, come take me to jail. >> My name is Bra. >> Take me to jail. >> Last name is >> I'm not leaving then. give birth at 128 of >> either they going to give me my money back. They going to put me on another flight. My birthday being up. >> My birthday being up. >> I don't give a cuz it's my birthday. If I'm doing something wrong, >> come on. Take me to jail. >> Come on. Cuz you sit up there in my face and I sat in that for hour, bro. I did. I got that at 8:19. Yes, I did. No, I did not. My flight did not leave till 9:00, man. >> Enough is enough. And officers now take decisive action to end the chaos. >> Come on. Take me to jail. >> Take me to jail. Come on. You ready? >> I want to. I want to. >> Come on. Take me to jail. To our left. >> You want to take me to the left? >> Where you trying to go? >> You going to take me to our left? Come on. I'm ready. Trying to go. >> Come on. >> Don't hurt me. Don't hurt. >> Turn around. Turn around. We're not hurting you. >> We're not hurt. We're not going to try to hurt you. Take your phone off. >> No. No. >> Now you're resisting. Now you're not resisting. Stop resisting. >> You told me to put your hand back. >> Okay. And that behind my back. That behind my back. Boy, y'all got a lawsuit, baby. >> Y'all got a lawsuit. Come on. >> That's your back right there. >> Yes, sir. >> Okay. I'm >> Yeah, cuz y'all up my attention. >> I need a statement for disorderly. >> Yeah. Yeah. Now it's disorderly. No, I'm not relaxing. Cuz I keep spending my money. >> I keep spending my money. I'm not fighting. >> Come on. Let's go. Y'all ready? Y'all ready? >> The car is right out here. We know that. >> Yeah. Come on. You ain't got to grip me like that, >> ma'am. We're not. >> Yeah. Don't hurt me, >> ma'am. I'm early. I know you. >> Hold on. Hold on. >> I will continue to be mine. I will continue to be me, but you're not going to >> There's no need for that, man. >> I don't give a be. I'm mad. >> But you're not going to hurt me. You're not going to hurt us. We arrest none of that, >> man. We're not doing that. >> I'm telling you though, don't >> you rip my arm. >> Okay. I want to talk to you. It's okay. >> Okay. >> Yeah. >> Despite being detained, the woman continues insisting she's innocent and shouldn't be under arrest. >> Yeah. Now you I ain't did nothing. >> I ain't hitting you. What I did? >> Oh, I'm so the left part of your brain work. >> Give me that. Give me that. >> The right side. Yeah. But how do the left work? >> How do the left part of your brain work? >> Well, you got your logical side emotional. >> Uhhuh. Exactly. >> Yes, sir. >> Yes, sir. >> Yes, sir. Mhm. And I'm mad. >> I understand. I'm mad. >> But there's no need for all this. >> I keep spending my money on this flight. I keep spending spending my money on this flight. >> But ma'am, you don't have to go to Frontier. You can go to another airline. >> I this spirit first and Frontier is the same thing. >> Ma'am, hold on before we get you in there. Okay. Look, I'm not up. >> I don't got nothing. You can search me. I don't care. All right. Come on. >> I'm not going to search that part, ma'am. What am I doing? >> I don't care what you search. I didn't do nothing wrong. >> I understand. I just wanted to my flight. >> Now I got to pun out of jail. >> I understand, man. >> No, that's cool. I'mma out of y'all. You have anything going to search your hair real quick. Want to make sure you got nothing sharp. Copy that. Ready to copy the number. >> Go ahead. >> We'll go ahead and have a scene. Okay. Watch your head. What? It's going to be alpha 2. >> Watch your head. >> Call my mama. You got to scoot on back. Okay. >> Now, >> ma'am, you got to get in the car. >> Call my mama now. >> Hold on. You got to get in the car. >> Call my mama now. Call my mama now. >> Ma'am, let's get one. >> The last thing my mama knows, I was getting on the plane. >> Ma'am, you got to call on You're kicking the door. >> YOU HURTING MY ARM. >> JUST SIT BACK. >> YOU'RE HURTING my arm. >> Okay. Okay. >> Watch your leg. Watch. >> Can you copy? >> The woman is now secured inside the patrol car, allowing officers to re-enter the airport and question the airline employees. >> I wasn't there for that one, but yeah. >> And we don't know the name of the person. >> Oh, he's got it. >> I don't know. I don't know the name. Her last name is >> her last name. >> Huh? >> And she was going to work. >> I don't know. >> Go ahead. >> But she's arrested. We can tell, right? >> Yeah. You're still remember what happened yesterday that the other throw objects to us and he don't care. >> So I strongly I strongly believe >> officer 992 >> you want to know the name >> of the person >> it's this one but we need an >> area check 911 only. >> Yeah but we don't have >> but that's not helpful. If they just want to answer, don't worry. I know what I'm doing. Don't worry. >> I'm going to log in in the other one to find. Do you know the city? They won't give me the city. >> Please don't ask me anything else about >> Okay. I don't remember her name. I don't know where she was going. Yeah, I'm just trying to find an amate. >> What's the name? >> Oh, the destination. >> Uh, Boston. The last name is that one. >> Yeah. >> And what do you need? The the information, anything? I'm the ones who need the information. Okay. Let's see cuz our system is a little bit slow. >> Officers now wait as the airline staff works to confirm the woman's identity and gather additional details about her flight. >> I want to go to So I'm going to I'm going to I'm going to go by the other program to find. Okay. >> Let's go over here. She's going to Boston. Let's go open the flight. Let's see the people who are doing shows. Not sure. >> What's the flight? >> BRC and the miles are 4979. >> I don't think Pittsburgh. Let's go. >> 10:15. One black female to the BRC. consultant. >> Yes. >> Thank you so much. >> While the investigation continues inside, officers outside work to calm the suspect and secure her inside the vehicle. >> Okay, calm down. Y'all keep telling me to calm down. I want the customer service. The first thing is not to tell somebody that's upset to calm down. I Okay, you know what? Just please take me. >> I'm trying to help you, but you're not running the show. You can't tell. >> I don't want I don't want to run it. >> Then turn. I'm done. >> That's what I That's what I did in the beginning. Don't snatch me. >> Don't snatch me. >> Have a seat. I tried to help. >> Don't snatch me. >> I tried to help you. I don't have a seat. Have a seat. I tried to help you. >> No, I'm I'm going to pass out, bro. I'm hot. >> Try to be nice to me. This is how you >> But don't snatch me. >> Nobody snatched me on. >> Why? Because you hurting me. >> Nobody. >> It hurts. >> I know. You know what? Trying to be nice. Try to help. >> Look, >> have a seat. Have a seat. >> So, what you doing? Don't hurt. >> Have a seat. Have a seat. >> No. Have a seat. >> No. >> I tried to help you. >> No. >> Okay. So, >> now you're going to pick up a positioning charge. >> May you help me, please. >> Can you take my tried to help you? >> I think I'm at the jail. >> May you please No. Okay. So, where's the resting officer? >> I'm the arresting officer. May you please so I GOT TO PASS OUT FOR YOU TO HELP ME tried to help you. I have >> No, I'm not. You're joking me. >> The arguing doesn't stop there, but the officer eventually reaches a point where enough is enough. >> It hurt. I'M TELLING YOU, IT HURT. >> Then you need to get some you need to get some uh treatment because nobody's hurting you. >> You need to get some serious treatment. If you call that you take my jacket off. No. Then no. >> Then you're going to get sprayed and you're going to pick up me. Is that what you want? Is that what you want? >> I'm not resisting. Spray me. >> Then have a seat. >> I'm telling you, I'm about to pass out. >> I tried to help you and you tried to start. >> But you squeezing my arm. >> Nobody's squeezing. >> May you HELP ME TAKE MY JACKET OFF, PLEASE? >> Acting the fool. >> Acting the fool. I tried to. >> I JUST BROKE MY JACKET OFF. >> He's squeezing my arm. >> Do you see me squeezing her? This is how This is the crap that we've been dealing with. This is ridiculous. This is not how a acts. Turn around. I'll take it off. If not, sit down. Don't yell at me. I'm not. >> I DON'T CARE. EITHER SIT DOWN OR TURN AROUND. I'm done. Look. >> I'm done. I'm done. You don't got TO DO THAT. I'M TURNED AROUND. >> TURN. >> WHY IS HE DOING THAT? >> JUST SIT DOWN. >> RELAX. WHY IS HE DOING THAT? >> HE DON'T GOT TO DO THAT. >> I'M TURNED AROUND. >> SHUT UP. >> YOU SHUT UP. YOU SHUT UP. >> SERIOUSLY, >> YOU SHUT UP. >> DONE. >> NO, MAN. NO. I DON'T THINK HE HURTING ME. >> That's affirmative. You see? >> Get your butt. Get your leg in. Get your leg in. >> You mad. Get your feet. >> Why you turning red? Why you doing this? >> Why is you doing this to me? >> What is you doing? >> Okay. >> You see what we have to deal with? You see what we have to deal with? Try to be nice to her and that's what we get. >> Try to be nice to her and that's what we get. >> You wonder why they don't want her on the plane. >> Golly. Just calm down and cool off. >> Calm down. >> Calm down. You will pull off. >> Calm down. Be quiet. You're going to cool off. You're hot because you're hyped up. You're jealous. >> Okay. >> Joking you. Turn around. >> Fortunately, the woman's mother is a lot calmer than she is. >> I wasn't doing nothing. All you had to do was remove the car. You won't pass up. >> I turned the AC on as high as I could. >> Just >> Can you let her know though that she's trespassing this airport? She cannot come back. >> You cannot fly to Orlando. shows back up here, she'll go to jail again. >> I don't give a I feel like I'm ass. >> No, you ain't going to feel like >> No, you're not going to. No, you're not. No, you're not. >> I'm telling you, I feel like I'm going to pass out. Take my jacket off. >> You saw us try. Take my jacket off. >> I'm not. >> If you just be quiet, Dei, if we just please just be quiet. We're not We're not going to >> He tried. >> He was squeezing my arms. HE WAS SQUEEZING MY >> I WAS JUST RIGHT. >> I did not tell him. >> I'm not. He asked you to turn around. I didn't turn around. >> Come on, man. >> No, you're not. >> She needs to calm down by the time she gets in jail because what's going to happen is I'm going to save her. She's going to be there even longer. >> It's hot. >> It's actually cold out here. >> I'm hot. >> Calm down. >> I mean, your mom's got a jacket on. >> I'm telling you, you're hot because you're steady yelling. >> Take my jacket off. Please. >> Please take my jacket off. >> Please. >> Please take my jacket off. >> De, if you keep acting like this, when they get you to the jail, you know they going to put you on a watch. Before the ride to the station, officers wrap up the remaining paperwork and information. >> Well, if you pass >> Just don't, if you could help it, don't ever put backspace. I've done that before and I messed up. >> I hit save. >> You're good, man. >> I'm hot. Just please take my jacket off. She's going to exhaust herself. >> But I mean, >> you can only help somebody so much. >> I can't call my mom or let her know her grand. >> I'm the mom. I can't call my mom like I did not feel probably don't worry about it. >> Is that the computer that messes up though or >> Yeah, it it does mess up. >> I made the mistake of trying to be nice to her. I put the AC all the way as low as it can go and as high as it go. So, we tried to take her out to take her jacket off and she packed the floor. Last night his mom was here and she's like, "He's not doing anything to you. He's trying to help you. He's trying to help you." But my fault for bringing her out. Your recruit was like, "Hey, you shouldn't have brought her out." I'm like, "I know." But I tried to be nice and take your check out. So she was gonna pass out. >> So we pulled it down over her like down like this. So she she says she's fine now. >> Okay. Now take it over the radio down. >> Seems you know where she's going to be now. >> No. Y'all take it downtown. >> Yes, ma'am. >> John Young and I for 33rd Street. >> It's going to be a 250 uh mail. It's going to be for city ordinance for this morning. Okay. All right. All right. >> In the end, the woman was taken into custody on a disorderly conduct charge. What's your verdict on these cases? Let me know in the comments and I'll see you in the next