You owe them $144 and you need to pay them I told you I was gonna pay I don't take orders from you, ma'am This is the most ridiculous thing I've ever seen in my entire life A disagreement over a $144 parking bill now had Tampa International Airport Police involved in the dispute Carmen insisted she had parked in a cheaper garage setting up an altercation that was escalating by the minute This lady over here In this... How much does she owe you? $144, sir How are you doing, ma'am? Don't, don't shine that bright light in my eyes… Well, I can't see in the car without the light So I can pull up (unintelligible) But I don't need that - flashlight on me - Can you roll down the window? Yes, but can you turn that light off? Or, or I can pull up (unintelligible) I can't see inside the car without the light - Ma'am, keep the car in park - I can pull up... Okay, I can pull up there... Keep the car in park Okay, the light is bothering me Keep the car in park Officer, do not (unintelligible) Put the car in park It is in park Put it in park It's in neutral You're gonna run my foot over I didn't try to run your foot over Give me your license - License - (Unintelligible) The light is - bothering my eyes - License What happened? No, that's all right Give me your license Why are you guys being so extreme? Because you are not listening I am listening What I'm saying, sir, the light is bright - Cause it's bright, it's... - Okay, it's not in your eyes It's bothering my eyes - I had sur... - It's not in your eyes I had eye surgery I cannot have - that light in my eyes - It's not in your eyes It's not in your eyes So, officer, you came here Yes, ma'am. You owe them $144 Can you... Okay You can't.. Okay - Can we... - You're the one who started it this way No, you came aggressive I didn't start it this way - You started it that way - No, look at me, sir Sir, you are being aggressive towards me No, no, no - You're not listening to me - You... - That's the problem - You're right (unintelligible) I asked you not to shine a bright light - in the car - All right, and I told you I can't - And as a person... - see inside the car without the light And as a person - as a human being, I'm asking you to - All right - to please not do that to me - All right, ma'am... Ma'am, I'm not gonna sit here all day and argue with you - You owe them $144 - You're being aggressive Okay. You came here to address a concern, right? Yes - That you owe them $144 - Okay. So can you hear what the conc... Can you hear... Are you taking one side or we're gonna be reasonable? I'm gonna take the side of you owe them $144 and you need to pay them That's the side I'm taking Okay Yep - Very simple - So, so there's no human... There's no human (unintelligible) You came here just to take one person's side Ma'am, if you use a service - a garage - Sir... - you owe them money for your service - Do you know why... Okay. Why did they call you? - Why did they call you? Aren't you supposed - Because you owe them $144 - to be reasonable? - and you don't wanna pay - Are you... - I'm reasonable - No, you're not being reasonable - You're unreasonable You came here shining a - bright light in my eyes - You're being unreasonable - You haven't asked me one time... - Ma'am, having a flashlight on is not a big deal No - You haven't asked me - I have a flashlight on one time what happened - You took one person's side - Uh-huh You haven't listened to what the situation is - You... - Okay, because when I came here and started talking to you - You didn't talk to me - you gave me attitude immediately - You came and shine a bright light in my eyes - Immediately, you gave me attitude I... No. I turned a flashlight on to see inside the car Sir, I asked... All right, I'm not gonna argue all day I'm not gonna argue all day Okay. What I... $144, right? - If you're not arguing, it's about being reasonable - Yes Ma'am Ma'am, talk to them and give them the money that you owe them Control 150 Copy of Florida tag That is the tag Ma'am, I suggest you hurry up and figure out how you're gonna pay them Because if not, you're gonna go to jail for theft of service She's go... She's gonna figure out how to pay them or she's gonna go to jail It's very simple You're not gonna take me to jail for something I didn’t… Talk to them Don't talk to me I don't care - Talk to them - Ma'am, you need to just pay - The, then you just can go - the, them what you owe I can't hear you without the window rolled down more She wants to play games with the window - No, you need to pay your toll bill - (Unintelligible) (Unintelligible) - We're not, we're not here to play games - (Unintelligible) We're not here to play games - Pay them the money you owe them - (Unintelligible) Pay them the money you owe them Can you please (unintelligible)? Pay them the money you owe them Can you please - We're not here to play games - (unintelligible) vehicle? Are you gonna pay the toll bill, ma'am? I told them I have $100 What? What's, what's the deal? What, what... What was she telling you? She thought she was parking in long-term parking at $20 a day She's parking short-term, which is $24 She didn't look at any signs or the rate She has only enough money to pay for the $20 a day a rate (unintelligible) Ma'am - Ma'am, I'm trying to listen to you, but I can't... - (Unintelligible) (Unintelligible) I'm trying to You're listening to respond You're not listening to understand I can't hear your side of the story with your window cracked this much... and the traffic around me So if you wanna treat, be treated like... you need to give me a decency as well Cause I can't hear what you're saying I can't hear your side of the story with your window down this much Because I'm afraid for my life When your, when your colleague is gonna be that aggressive and starts pointing a light in somebody's eyes I can't have that kind of light in my eyes Ma'am, we... We don't know what's going on in the car We're trying to get your side but you're being argumentative - And again, you're listening - No, I'm only being argumentative - So... - cuz he is not listening And the person... When, when, when he said what he said the first thing he said was oh, should I go and put my car there? - Like, why is that necessary? - You're right I'm a female - you're a female - I don't know what you're... You're being... How would, how would you guys de-escalating the situation when you're taking one person's side? How are we gonna take your side when we don't get the story and you're just being argumentative? Because he didn't even listen And they're basically trying to do is go after me like I'm doing something You're right. Because your car is in par... is in drive - (Unintelligible) - And I, I'm not putting my life, his life and her life at risk Okay, keep in mind He's saying that I'm trying to - run over his foot - You're not Listen - He said... - Are you gonna pay the bill or not? Listen, I will need... I want you to hear me - Don't... - I've been trying to hear you Don't take one person's side - (Unintelligible) - I can't hear you all the way with the window cracked I'm not gonna pull up my window down any further because you guys are so aggressive He just tried to get my door open He tried to do it on more than one occasion Are you gonna pay the toll bill or not? I told them… You need to pay the bill If you're in fear for your life because you can't put the window down pay the toll and move on Despite her insistence airport records placed her Nissan in short-term parking five days earlier The $39 difference was about to become a standoff And tell her waving... You waving around a bunch of money doesn't mean anything Pay the bill Well, unfortunately, there's nothing we can do about the prices that they charge for there - So if that's the pri... - (Unintelligible) If push comes to sh... to shove you guys are gonna press charges? Um, I'm sure if that's... Well, I don't need an "I'm sure" I need a yes or a no Yeah Okay Yeah She's not paying then... All right She has $105, is all she has on her When did she get here? The 6th? And it's 20... So total of six days of parking and it's $20 a day Six days at... $20 a day... which is $120, right? And then the short-term parking, which is $24, which would get it to $144 So if she can't pay it, what's the next step? Cuz she can't... She got... She only has $105 on her - Ma'am... - (Unintelligible) I... Ma'am, it's your turn to listen to me now, okay? (Unintelligible) I spoke to her - I listened to your side of the story - (Unintelligible) She's the manager (Unintelligible) - (Unintelligible) - Li... Ju... She's saying that there's no way The only... They said that they, you could try to call someone and they'll accept that That is them working with you - It is - (Unintelligible) Well, then, ma'am, unfortunately if you can't pay it, then they can't let you leave here with the car - at the time - (Unintelligible) - Okay? - (Unintelligible) So we need to figure out what we're gonna do with that cuz if you can't pay it, the car can't leave So she doesn't have anyone who can pay the remaining total Yeah, just give me a sec She pays them... or she goes back in the garage Or she pays over the phone I told her that She doesn't wanna do that, so Those are - her options - Very simple Mm-hmm Or she goes to jail You heard me, ma'am? (Unintelligible) - (Unintelligible) - I'm gonna continue to shine a light in the car - (Unintelligible) - And I don't take orders from you, ma'am Yeah, you (unintelligible) I don't take... Yeah, I'm serving and protecting and you're not listening It's very simple You're the one that's not listening (Unintelligible) All right (Unintelligible) Did you hear the options, ma'am? Did you hear your options? (Unintelligible) Your options are very simple And soon, it's gonna end up with you in handcuffs So I'm just letting you know Can I have your business card? Yeah My, my, my badge number is 150 Can I have your business card? - I, my badge number is 150 - Give me your business card So... Give me your business card Since you wanna be a (unintelligible) - So, what, what's the next step you wanna take? - (Unintelligible) - Cause she's... - (Unintelligible) - Gotta talk to ABM - (Unintelligible) It's very simple - We can trespass her too - (Unintelligible) If she's causing problems here she doesn't belong here at the airport You know Very simple Where did the manager go? What happened? So you can get a what? You're gonna talk to the parking garage, ma'am? Ma'am, are you gonna speak with the parking garage? What parking garage? The, the attendant to your left She wants to speak to you Did the ABM say they wanna press charges Ma'am... We're getting to the point where it's gonna be with her in cuffs Okay So, I don't know if you wanna speak with her one more time and maybe see if you can figure this one out Okay And just let us know because... All right. Let me just have her go take her (unintelligible) Okay Ma'am, are you gonna speak with the parking garage? That's what I'm saying When I come up here... she starts putting the car in, into drive and, when, when I'm standing right next to her I said, what are you doing? I can see why they're having a problem Yeah, I can too Absolutely ridiculous That was lane 13 13, yes Thank you And we're doing everything that we can We're giving you all of your options So that number... - Okay - So, you know she's not - Ma'am... - gonna come out of the car volantarily Mm-hmm You're causing them to be aggressive because you're not, you're not cooperating Ma'am... Okay So the number that you have... Let me just tell you The number that you have calls upstairs to the main office where I work I can't answer the phone and talk to you If I'm down here, trying to help you I am Okay, so then you'll have to back up You'll have to back up The corporate office is in Texas I would have to go up to my office to get that number for you Okay, we're gonna have to back you up so we can reopen this lane Okay, because we need you to process the payment to get you out of the lane I cannot I cannot You guys are willing to press charges? Yes Yes Yes And she owes you $144 All right You owe $144 I just said give me 15 minutes let me call someone - They asked... - (Unintelligible) If you don't pay, they asked what we are - willing to do - Tiffany, I said give me 15 minutes - We don't have the 15 minutes, ma'am - I said give me 15 minutes Didn't I just say that? - You've been here for 30 minutes - (Unintelligible) Did I... Did your employee not just give me this number? - Again, that number... - Did I not just - Did you listen to what I said? - ask you for that number for me? - That number calls my office - Yes Exactly - ...and I'm not there to answer - And I asked you then for that number for headquarters - so I (unintelligible) - I don't have it Okay. And I... So which means if I ask you to give me 15 minutes let me call around and see what I can do You should be reasonable enough - (Unintelligible) - You’ll need to move your vehicle out of the lane for you to do this I still need you to get the number Can you go to your office and get the number - and the address to headquarters? - Once you move your vehicle... Once you move your vehicle out of the lane, yes Where do you want her to park? Over by the stairs Yeah, there's a little parking spot Ma'am, wait Wait Ma'am Ma'am! Ma'am, stop Stop Stop Stop Stop Ma'am, we're gonna have you park over there on the left-hand side Do you hear me? Are you listening? Hi, I'm Officer Vasquez Ma'am, I need you to move your car We're gonna move you over to the left-hand side so you're out of the - line of traffic - Are you make a pathway for me to get there? Yes, ma'am - We will - Okay - We will help you do that - (Unintelligible) We will help you do that, so let's nice and slowly get you over there - Okay? - Okay Keep going All right, you go, ma'am We're trying to help you Where do you wanna hold him up at? Once this guy moves, we'll... we'll get him through Stop Stop Stop Stop Stop It's like dealing with a child I know I just don't, just... I don't want anybody to get hurt, you know I know - I totally... I agree - You know Over something stupid Cause this is what this is Something stupid And the managers, too, is like... you can't, can't walk away We need to figure this out Yeah Yeah. It's like I can't, I can't hear her when she has her windows up She wants to play games She wants to play games with the window Crying, crying about me putting the flashlight in the car Yeah, we're 10-4 We got her pulled over to the side Uh, she's gonna attempt, apparently, to call someone to, to pay the bill But we're just standing by to make sure Moving out of traffic solved one problem but not the dispute Carmen was given more time and the information she requested but it still wasn't enough Yes, sir Where'd your manager go? She went back upstairs You need her? Oh, no, no, no She was going to go get something for her, this lady? Can I just get your ID card real quick? Sure Um, just let me finish this Yeah, yeah, I got it If I make a mistake - I get to pay the bill - I got you, I got you And I don't make enough money to pay bills Wait, what? You were just getting her something? This is the number for corporate Oh That's what she wanted These people do not pay attention when they're driving That's for sure I'm actually surprised we don't have more accidents here So she's got a phone number she can call to pay? Is that what we're doing? No, this is the corporate number - She wanted the corporate number to talk - Okay to somebody else That's the number for corporate I know it's in Texas, but I don't have the address, ma'am Are... Are you making an attempt to pay? Are you making an attempt to pay? I have a spider there I'm trying to kill the spider The spider's dead Ma'am, are you making an attempt to pay? How, how is that going? It's going great - Ma'am... - Turned off the hazard lights What happened? I said I turned off the hazard lights? No, I said, ma... are you making an attempt to pay? And I said, yes You asked, how is it going? I said, I made... I turned off the hazard lights that were on before I am making an attempt to pay How long is that gonna take? I don't know how long it's gonna take Well, ma'am, I can't stay here all night I don't need you to stay here - I'm alone (unintelligible) - Well, ma'am... - (Unintelligible) - No, you're not. No, you're not You're not because you're not listening You owe them money They need their money I didn't say - I wasn't gonna pay their money - If you don't pay them, you go to jail - No, you're being... - It's very simple Another opportunity had passed but the bill remained unpaid As she continued arguing officers were running out of patience Making it as simple as I can We've been here... You've been here for 40 minutes now 40 minutes Stop threatening me I'm not threatening you I'm telling you what's going to happen - if you don't pay them - Okay, I'm telling... But I didn't say I was gonna pay them Okay, so figure out how you're gonna pay them You need to back up and give me time You need to hurry up You're running out... You're running out of time You're running out of time You're running out of time I'm running out of time? You're running out of time Yes, ma'am Make an attempt to pay I'm gonna start recording our conversation Ma'am, this whole conversation has been recorded This whole conversation has been - recorded on body camera, all right? - Good, good, good And it shows how belligerent you are how you're not listening how you're being combative - All right? - You are combative too Okay You started off being aggressive saying I was trying to run over your foot You were, because you weren't listening Ma'am, let's come here You shined a light in my eye Tell her how you're gonna pay... Tell her how you're gonna pay her I don't have to do anything I said I'm working on it - and that's what I said - You've got five minutes and then you're going to jail I'm gonna time it Okay - Like I said, (unintelligible) - Uh-huh You make an attempt to pay - or you're gonna go to jail - Policy, right? Make an attempt to pay - or you're gonna go to jail - I could promise... I could promise you Ma'am, stop arguing with us Make an attempt to pay - or you're gonna go to jail - Make an attempt to pay Haven't I done that already? You haven't You're stopping what you're doing to argue with it It's simple I'm making (unintelligible) He is being unnecessary Just like Tiffini when I try to reason with Tiffini Don't worry You're unreasonable You know what, I don’t even... Sir, what are you doing? - What are you doing? - Open the door - Open the door - I'm not doing... - Open the door - I'm gonna go pay - Open the door - I'm going... Open the door - I'm going to pay, please stop - Open the door - Ma'am, open the door - I'm going to pay - You're not, you were driving away - I am - No - Step out of the car You're under arrest Get out of the car, you're under arrest The car is in drive still, it's in drive Officer Put your hands behind your back Hands behind your back, you're under arrest You're under arrest, okay? You're under arrest - You're under arrest - Very simple Officer Vasquez Look at the phone I'm making... You're not making attempt you were driving away - No, I told you I was... - You were driving away No, I was not This is the most ridiculous thing I've ever seen in my entire life Acting like a child This is the most ridiculous thing I've ever encountered Totally ridiculous After all the warnings, one move ended the standoff Officers believed she was leaving but Carmen insisted otherwise Officer, I don't have anybody here I just came back in the country I'm not trying to give you a hard time You've been giving us a hard time But, officer, that's what I told you I took off my hazard lights because I was going to take care of everything Um Someone just Cash Apped me Do you wanna do the thing? I can do the CRA or transport whatever you wanna do What do you wanna do? It doesn't matter to me Can you give me a break, please? It's too late for a break - Officer Vazquez, I'm at your mercy - Too late It's too late I just came back in the country Look, Office... Look Look at me, look, Officer Vazquez Cuffs are good? Officer Vazquez, listen We'll put her in the car We'll just search here Officer Vazquez, I need... Come on It's too late No Wait, wait, wait, wait, wait Can I at least call somebody? - Cuz I don't have any family here - Nope, it's too late for that - We tried that for 40 minutes - Officer Vazquez, look at me Remember what I told you All right We'll search her before she goes in the car Come on, ma’am It's too late - Please - I'm done I'm done - Officer Vazquez - I'm done, ma’am I just got back in the country - I don't have any... - I'm done Even in handcuffs, Carmen wasn't done arguing her case She continued asking officers to reconsider but they maintained she had already been given enough chances It's too late for talking No, I really need you to talk She's gonna search you Do you have anything sharp? No That’s gonna prick, poke, stab? No, but this is a little tight for me All right We'll adjust it - Just give us a second - Officer Vazquez Yes, ma'am Listen to me I'm gonna take this out of your ears Can you please listen? I just flew back in the country Listen to me I need... Listen, I need your help Look at me Ma'am, you're going to jail Can you... But remember, I told you I was gonna pay - I got somebody to send... - No, you drove away No, I wasn't driving away She's gonna search you now Turn around Turn around Face this way This is unnecessary - I have $100 - It is unnecessary - I agree it's unnecessary - You just started arguing with us - Instead of trying to make an attempt to pay - I agree this is unnecessary - You started to drive away - But, no, no... No, no - I 100% agree this is unnecessary - Okay, can you put the handcuffs in front of me or something different please? Unfortunately, we cannot Can you fix my hair, please? I will do that do that in a sec I gotta search you - so it's gonna get messed up - Okay, I don't have anything on me Officer Vazquez, listen to me, please Listen to me When I told you that I took off the hazard lights it wasn't because that I wasn't trying to do anything Officer Vazquez, listen to me Uh-huh When I told you I took off the hazard lights it's because I finally got somebody to send me some money and I was gonna go to the… You're too late You were arguing with me You started to drive away - You're not listening - No, I wasn't driving away We made attempts for 40 minutes to get you to pay - You said I had five minutes - Listen to the officer She's trying to help you out Officer Vazquez, this is unnecessary - I have to (unintelligible) - I agree this is unnecessary I agree with you I don't wanna be here Officer Vazquez Can you give me a break, please? No, it's too late for that But, Officer Vazquez, I don't have any... I have... All I have is a great aunt here She's elderly I, I don't need this I don't have a (unintelligible) Because, look Look at the $100 in the car The $100 Look at my purse You'll see the $100, Officer Vazquez Yeah, I know You've had money, and you didn't make... You made no attempt to pay That's not true That's not true Again, the body camera has everything, ma'am Didn't I tell you that I had the $105? You said you had a 5... $105 - Yes - And you didn't have any other way - to pay it - Right And then you told me to call somebody and I was calling And you sat there and argued with us No Instead of paying And then you drove away No, I didn't drive away Officer Vazquez, you're not being fair You came over unfair to me Right? Listen Ma'am, you know how I wanted to leave today? With them getting paid for their bill and me leaving That's what I wanted to happen Can you fix my hair for me, please? How do you want your hair? Just pull it up Okay Officer Vazquez, listen I was not attempting to drive away Right? And listen to me What's this on your neck? It's just a... It's a chain to put next to my heart Because Okay So, I just wanna Yes, I have my (unintelligible) Can I talk to somebody that's - reasonable - I have to take it off, okay? Yeah But I don't need Listen - They're gonna take it off in jail - I have to go to work in the morning No, but don't do that Officer Can I get... Can I get your help, please? No, go ahead Don't do that - I have work in the morning - All right Why? Why? I'm asking for your mercy This is why when he said I had five minutes - I told him - Ma'am, sit down Sit down Can you take the handcuffs from the back - and put it on in front? - No, they have to be rear cuff, it's policy Okay Okay But can you please Officer Vazquez I feel, like, from the time you approached me - You never gave me a break - All right, ma'am You never listened - You've been doing this for 40 minutes now - You told me five minutes You said, give you five minutes And then you drove off - No, I did not drive off - Sit down, ma'am, please Just have a seat Have a seat Thank you Can you fix my hair, please? Yes, we'll fix it once you sit down Just back... I just came back Can you fix my clothes a little bit? I'm embarrassed by how my clothes is Ma'am, I'm not gonna put my hands in your pants - Ma'am, can you fix my pants? - Can you please... Can you put my pants up? Sit down What's the issue? - So, Officer Vazquez - She wants to adjust her pants My pants is falling down Oh Okay So, listen to me Let me get the information from… Okay - Just go ahead and have a seat real quick - Officer (Unintelligible) I... He said, give him five minutes I told him I took off the hazard lights Where's your license, ma'am? Everything is in my car This is unnecessary I asked for y'all to give me mercy I called somebody I tried to call different people I was able to get someone to Cash App me so that's why I told him I took the hazard lights off From the time you guys came over Officer Vazquez was aggressive with me When he put the lights in my eyes I did not see When he said that I was trying to run over his foot I could not see because my eyes was still trying to adjust and I did not realize until he said No, the car is not in park And then when I tried to look over because my eyes are still startled I could not see Now we're all females You guys know that this is a bit aggressive so this could put me at risk for losing my job I just came back from... from out of the country with a hospice situation A loved one is dying, and now I'm back in the country I just got back in at 10 o'clock I don't have any... I'm at your mercy I need you guys to have mercy I was willing to pay And can you call your officer? Can you call your supervisor, please? Because even when he said he's given me five minutes, I said... We'll provide you with his name and numb… uh, badge number and you can give him a call No, but... Huh? Can you please call him to come out here, please? Because listen, I just got back in the country, right? Officer, I don't know you, right? We had a situation there I just was out of the country I booked a flight Friday Okay Because we have an end of life situation with a loved one Mm-hmm So Saturday morning I had to switch it up and go to the islands, right? So in that process, I didn't think of anything I just ran up over here I couldn't ask anybody to really help me Right? So I came back in I saved a $100 to pay for my toll, and it was $20 a day When I was rushing to the airport Saturday morning, I did not realize Right? That it was short term All I know, one of them is $20 So when the lady at the checkout the elderly lady said it's $144 I was like, "Oh, my gosh, I thought it's $20" She said, well, you chose to park in short term parking and I know one is $20 but that's the one that I was going for She said, oh, you should've looked at your ticket So I said, hey, this is the situation I didn't know Tiffany came Tiffany is with ABM, right? The... The services and stuff like that What ended up happening? I said, can you at least call a supervisor? My reason for asking for a supervisor is because I thought I would be able to deal with someone that's reasonable Tiffini came down instead of her being reasonable I said, Tiffany, this is my situation Could you at least adjust the $4? I have $100 plus I have $5, right? I bought... I bought a grilled cheese sandwich When I came back, I'm very thirsty I was on the phone with my dad Can you fix my hair, please? Right? Thank you So Officer Vazquez at that time he's being aggressive the whole time He never came down Listen to anything that I say He started spotting the light in the car I said, I had eye surgery Can you please stop shining the light in my eyes? I did not realize that the car was in neutral or reverse or anything because I was still startled by the light Right? So the whole time now, the situa... the situation is escalating The other officer said do you want me to block the car in? So I was like, it's not that kind of situation I'm simply saying I have a $100 plus I have $5 left over from the sandwich Right? So this is... this is all I'm saying They said, okay, well, Tiffany then eventually said to get out of here Right? They told me to reverse and pull over here Before you came, Officer Vazquez said I'm giving you five minutes and then I'm going to take you to jail I said, Officer Vazquez my hazard light was on I took my hazard light off I'm gonna be able to resolve the situation I didn't say resolve, though I just said, I'm gonna take care of it Officer Vazquez then tried to pull me out of the car say that I was trying to to drive off That is not true Right? So right now I work at the bank I have to go to work in the morning This is gonna affect my career because they just gave me time off to deal with the hospice situation I have $105 I got somebody to send me some money on Cash App where I was able to get it resolved Because Officer Vazquez assumed that I'm trying to drive off on his foot I said, no, actually, I got it resolved And I said, I'm gonna have to start recording because this... this is unnecessary He was like, no, you're being belligerent And yes, my body cam is recording that you're doing this and you're doing that I said, well, Officer Vazquez From the time you came, you were never reasonable with me You came aggressive Right? I said, you serve your country I serve you of my country I said, the difference is I am not trying to get something for free I didn't say that I want this for free All I'm saying is that I have $105 So that's everything that I have So if they could adjust the $20 or whatever it is I will take care of it So if it was $20 a day and I have $105 they could bill me for $20 That was it Officer Vazquez never listened to anything that I said He came very aggressive, and now he's trying to hamper my career, saying that I tried to run over him He's saying I tried to do all this other stuff That's not what I tried to do And so I'm asking for them to be reasonable so I could definitely get my stuff done I don't have a lot of family here My aunt, she works at TSA She's older She's... She's about to retire She goes to sleep She wakes up at 2 o'clock This could affect my career I'm at your mercy My ex, he's a law enforcement officer I couldn't even call him Craig (Redacted) is somebody that I used to work with, with the Sheriff's Department I couldn't call them But Officer Vazquez came extremely aggressive Okay? I wasn't here when it all started That's fine That's fine But with him saying that I try to do behaviors that's not even in my character and then trying to mess me up this is affecting my this could affect my career He said he's given me five minutes I say, Officer Vazquez, I turned off my hazard lights Why are they denying me the right to speak to a supervisor? I've been trying to... I've been trying to... I've been trying to get somebody that's reasonable that's gonna listen because guess what? It's unnecessary for me to be in handcuffs Right? I'm dealing with a hospice... a hospice situation Are you familiar with hospice? I am Am (3x) I literally just got back I flew in from Texas I understand, but... - if ABM - I flew in from out of the country - Right - If ABM is gonna make you pay That's fine Then you have to pay before you leave But I wasn't trying to just leave That's what I was explaining to him Paying is not the problem The problem is I didn't have anyone that's trying to be reasonable and listen to me That's the problem I'm just getting (unintelligible) Officer Vazquez, can you call your supervisor so I can at least let him know what's going on, please? Because I believe that you took a lot of my... the things to an extreme with me Nobody took anything to extreme here So, ma'am, your car is gonna be towed The information, um Officer Vasquez - can please stop? - It's just a tow sheet, right? Ma'am, what's a good phone number for you to put on the, uh on the tow sheet? Officer Vasquez Yes, ma'am? Please, this is gonna affect my career Ma'am, I don't know what to tell you You're in... You're in cuffs right now - because, because - Can you take them off? the actions you took Yeah, but this is what I'm - explaining to you - Nobody did this except you No, bu... bu... but Officer Vasquez, I wa... - you came to me very aggressive - It's to... No, no, no I was not aggressive You, you did, you was... - I was not - You had the light shining in my eye I did not And I asked you - to stop shining the light - I, I did not, ma'am - But from the time you came - All right Officer Vasquez Ma'am, I need a good phone number to put on the tow sheet so you can get your car back Can you please not tow the car? Can you let it be parked up there? No, it's gonna get towed Officer Vasquez Yes, ma'am? I have to go to work in the morning I understand that, ma'am - I need a phone number - Once we get If you're not gonna give me a phone number, we're just - gonna transport you and - Do you mind, um that's it Officer Vasquez - Yes, ma'am? - I don’t have any family here like that - You're putting me at a disadvantage - I need a, I need a phone number, ma'am - A number to call where? - Yeah, I can do that - Can I... - You... - What's your cell phone? - Can I get the numbers out of the... - What's your cell phone number? - My phone? Yeah, so I can put it on the tow sheet Can you please at least have mercy on me, Officer Vasquez? - It's too late for that - You're like, you're Officer... - It's too late for that - But I've been asking you to have mercy on me for the entire time - Officer Vasquez - Ma'am - I'm a military veteran - Ma'am, I... - I served my country - All right I've been telling you this from day one We're gonna tow the car? - I guess so - Yeah Can you giv... Can you... And then, uh she's gonna work on the CRA and I'll take her But, but Officer Vasquez, you don't even have to do that You see I have the money there Ma'am, you refused to pay I didn't - refuse to pay - We're already at that point Can you get into the car now? We're gonna close the door and buckle you up Okay A, a couple of things Can I make a couple of requests, please? Ma'am, you've been making requests since I've - I... And my, my only - But you're not... request tonight was very simple, that you pay the bill And I said - I will - And yo... And we couldn't even figure that one out I did, but you checked my car - You checked my purse, right? - Ma'am can you, please... - Can you... Ma'am - You see I have money - I, uh, um - Officer Vasquez can you just put your feet in please, so we can close the door and go, and get going, please? Bu... But it's hot in here and I'm - claustrophobic - I'm gonna turn on the car and they'll have the AC As soon as you put your feet in Can you push this up a litt... - There's no pushing anything up in here - Offi... - I, It's the... - Okay - the wall is the wall - Officer Vasquez Yes, ma'am? Can you please allow me the opportunity to fix this? Ma'am - can you please put your legs in - Please? - so I can close the door? - Please Officer Vasquez, listen I'm at your mercy I understand that it came off like I wasn't listening to you I felt like we had a disconnect from day one But here's where I'm - at right now - All right All right, ma'am Can you please listen to me, please? - Ma'am, can you please put your... - I'm... - I, I am at your mercy - can you please put your legs in - but here's the thing - I understand that, ma'am And you're going to jail for petty theft That's what's happening right now You can fight the charges You can do whatever you need to do You can make any complaints you need to make Right now we made every attempt for you to pay the - bill and you did not pay the bill - But Officer Vasquez - You drove off on us - the money is in the car - I did not drive off - It's too late for that It's too late because we tried to get you to pay it and you wouldn't Are you looking for - the other officer? - The other officer? - Yeah - Yeah She's right there Let me talk I can't leave you here Put your feet in I'm gonna turn the car on and let me - talk to the other officer real quick - Okay Officer Henley, can you stand by me, please? Cuz I'm claustrophobic I'm gonna turn the car on You have to get in the car either way Okay Listen I understand that, I'm... I'm not asking you to go go agai... go against your colleagues Right? All I'm saying is that I feel like from the jump street when he said that I was trying to be aggressive and all this stuff that does not even speak to my character Right? Towing my car is unnecessary Well, unless you have somebody to drive it Yeah, but I can't even call someone My aunt comes in here, she... She's, she's elderly but she works at TSA She's gonna come in at 2 o'clock Yeah so we can't leave it here until 2:00 - so - Right? But still, here's the thing You guys are being unreasonable I have the money in the car - and the... - But you don't have all the money Yeah, no, no, no I told him, when I told him, I said I had my hazard that... hazard lights on He told me to turn on the hazard lights I said "You could even li... listen to the cam" I said, "I, I'll be taking care of it" "I got somebody to give me the money" And for Tiffany, Tiffany why are they pressing charges? I wasn't trying to escape without paying The thing would capture my license I have a $105 And I had the rest on cash app Someone sent me some money So when I told him I took the the lights off the hazard lights, and he's saying that I'm trying to drive off he was the one that took it to extreme Officer Vasquez, can I... Can you answer the phone for me? Cuz my family is gonna be worried about me I just flew to back in Hold on a sec, ma'am Is your address correct on this ID? - It's gonna show up as a - I think thats... PO box in Mississippi Yes, that’s it It is so hot There's somebody calling about the the extra money, Officer Vasquez You know, you could have given you could give me a break - It's too late for that - From, from the time - you came, you wanted to - All right you wanted to put me in handcuffs No, I really didn't Yes, you did Can you, can you, can you - slip your legs in, please, ma'am? - Okay Or, or I'm gonna have to help you - Can you fix my hair? - And I don't wanna, I don't wanna do that either - Can you fix my hair? - Yeah And then turn on the AC, please - The AC is on - I'm claustropho... - It is on - I'm claustrophobic The car is on, and the AC is on - I promise you that - Can you... Can you give me a break, please? Ma'am, I'm, I'm the one taking you Trust me, the AC's on Can you please slide in, or I... I'm gonna have to help you, which I don't wanna do Okay Can, can I get my purse and the other stuff out of the car? So... So, everything's gonna be in the car Do you wanna give us a phone number for, to put on the tow sheet now? Can you just - leave the car parked out there? - What's the... My aunt works - at the airport (unintelligible) - We, we can't do that We can't do that It's gotta move Okay What's the phone... What's the phone number? So, so now I can't get to work in the morning You're making this harder for me All right Well, you guys are really trying to mess up my career No one's trying to do anything We were just trying to get you to pay - It the... It's the most ridiculous thing - But Officer - I've ever encountered - Vasquez - All right, come, let's go - I never refused to pay We've gotta go - Come, all right - Can you loosen up the handcuffs a little bit? - No, ma'am, no - (Unintelligible) left-hand-side Come Come here, I'll help you, slide you back - Let's go - Okay Um C... Do I get my purse now or when do I get my purse? Officer Vasquez - Yes, Ma'am? - I'm getting in, but can... What about my purse and my personal belongings? Everything's gonna be here at the airport And I will - No, can I have it? - (Unintelligible) - Can I have my stuff? - Um - The, the... Cuz... - She can bring, I guess, her wallet - and her phone - My purse my purse is in the car Can I have the phone? This stuff can go with her Here, give me, give me give me the wallet - I'll check it over here - All right Yeah The wallet and the phone, at least - Yeah - Everything else can go In the car? No, no, don't put it in the car Don't put it in the car All right Ma'am, we're trying to help you out but you've gotta si... you've gotta sit in the car now Okay You've got to slip in (Unintelligible) We, we've been here almost an hour now It's literally the most ridiculous thing Yeah, that's why I tell them, like where they - not sure what they wanna do - Yeah I, it... - No, it's just - No You're trying to give her all the opportunity in the world to make a payment, and it's like instead of sitting there trying to figure out a way to make her, her payment she just kept arguing - She won't stop, she - and arguing And now she won't stop talking now I, I we're just trying to get her in the car We'll get her in It's just I don't wanna - I was just wondering - We're bringing her this, right? - Why again it was the (unintelligible) - We're bringing her in? It was the (unintelligible) - No, it's, it's, it's, it's her - someone that wasn't sure She's been like this since we got here Okay, but no doubt she absolutely knew Yeah Okay, y'all were always just gave her even extra opportunity Lots and lots and lots of opportunities Carmen was taken to the Orient Road jail and her Nissan was towed from the airport Her $144 parking dispute ended with petty theft and breach of the peace charges carrying bonds of $500 and $150