An officer investigating a burglary alarm has no idea he's at the wrong address. >> Hey, stop the [ __ ] car. Stop. Do you stay here? What are you doing here? >> Why does it matter? >> Turn the car off. Turn the car off now. Turn the car off now. Turn the car off. Turn the car off now. Turn the [ __ ] car off. >> Watch what you doing before I punch you in your [ __ ] Don't ever forget that I'll punch you dead in your [ __ ] face. >> Hey. >> Let me know. Let me tell you something. >> to you what we're doing. >> Put your hands on me and I will spray you. I don't >> call. I'm responding to an alarm call. >> You are hurting me and I didn't turn up on you. >> Nobody's under arrest. Stop. Turn Turn around. Ma'am, turn around. You're not under You're not under arrest. >> You came in this hostile. Don't you ever put your hands on me. I will spit on you. >> You're not under arrest. Stop. GET DOWN. 40 CENTRAL, I'M STEPPING UP. >> SIR, TAKE THAT INSIDE AND KEEP FILLING IT OUT. I'LL BE BACK, OKAY? >> GET DOWN NOW. GET DOWN NOW. TURN AROUND. AND PUT your hands behind your back. Get down. Get down. Get down. Turn Put hand behind your back. Put your other hand BEHIND YOUR BACK. TELL HER TO QUIT MOVING. If you don't stop moving, stop. >> I'm trying not to hurt you. I am trying not to hurt you. Turn around. Sit down. Sit down. I SAID SIT DOWN. SIT DOWN. 40 CENTS FOR THE NAILS COMING. 40 CENTS FOR THE NAILS COMING. 40 cents and 43 are coming on scene. No. Relax. You're going to chill out. Hand up. Fix my wrist. You're going to wait. This didn't have to be like that. All right. Listen. Check her cuffs. for a second, okay? I asked way too many I will, so just turn around and RELAX FOR A SECOND. WHAT ARE YOU GUYS DOING? OKAY. LISTEN. YOU DON'T WANT TO KNOW WHAT'S GOING ON? OKAY. WELL, you >> moving, so stop. >> Oh my god. >> Stop. >> I didn't kick you. >> Yes, you just did. >> I'm on my god. >> OKAY, STOP. GET HER AND SEARCH HER REAL QUICK and I'mma search her real quick and get her IN MY CAR. >> OH MY GOD. I SWEAR TO GOD. >> JUST CHILL OUT. >> LET ME tell you what we're doing here. We got an alarm. >> What about Is she going to jail? >> We got an alarm. An alarm went off. Whose house is this? >> This is not I don't know who house this is. >> Okay. An alarm came out here. As I walked up and told her to stop, she didn't. All right. All right. All right. >> Oh my mama. Bro, does my wrist still [ __ ] >> Which wrist >> What are you talking about? >> Is it left or right? >> Okay, just put her in my I don't care. I don't care. Open my door. That's you don't care. My wrist is hurting. My car now. Don't push me cuz I can get in myself. >> Okay, then get in. >> My wrist hurt though. >> My wrist hurt. >> Okay, if your wrist is hurting, you calm down and we'll help you out, okay? >> Don't push me. >> I'm not going to tell you too many more times. You need to Can you try to get away? I will listen to you. >> out. But she cannot be in my face. >> Neither one of you >> Get out of my face. >> The [ __ ] wrong with you? Fix my wrist. >> Okay, give me a couple minutes. >> Bro, ON MY SOUL. I SWEAR TO GOD. >> ALL RIGHT, HOLD ON. >> I'M JUST KIDDING. I DON'T KNOW. WE'RE GOING TO GET IT FIGURED OUT. SO, JUST GO BACK INSIDE, PLEASE. >> Who lives here? Is whose baby is this? >> This is his baby. >> Ma'am, get away from my car, now. I told you guys to get back in your house, okay? You don't need to go up against my car. We're not doing that, okay? We're not We're not We're not doing that. >> I ain't even in my yard. >> Okay, but you weren't. You were just standing for a second up against my car. >> You don't need to know who she is. >> You don't need You don't know You don't >> We own the house. >> Oh, really? Okay. >> Yeah. >> So, then why were you guys not answering the phone when the alarm company was calling you? >> No one was. >> Okay. Okay, well, there's an alarm going on right now. >> Who lives here? >> We don't know. I don't know who lives here. >> Okay, who ran inside? >> I don't know. >> All right, who's this? Sir? >> It's her father, man. >> Sir? >> Yeah, yeah. >> Hey, Sergeant Weaver with the Sheriff's Office. Do you know what house they're at? >> Uh-huh. >> Okay. So, you don't know who lives here? >> I have no idea what house they're at. What what are you at? >> We're in downtown. I'll give you the address later. But, we're here on an alarm call. And as I'm walking up, she's trying to drive off and won't listen. And then she starts fighting me and hitting me. And then people that she's with run back in this house. >> You said you were on an alarm >> Yes, an alarm at this house, like a burglary alarm. So, that's what we're doing here. Give me a second and we'll call you back. >> What is the young girl in? >> Yeah. Just relax for a second. I'll call you back. All right? Is this your grandbaby? >> Yeah, that's my son. >> That's your son? So, this is your girlfriend? >> No, that's my daughter right there. >> Okay. That's your daughter, this is your son. Let me sort this out. Let us call you right back. >> Okay. >> All right. Two more went in the house in the middle of all this. >> I need to know what's going on because I know her mom. >> Okay. Well, right now she's resist- she was resisting arrest from my sergeant. So, that's why she's going in. She's kicked me multiple times. She's been fighting him. >> I don't know. I don't That's not my daughter. So, the reason why I needed to know was >> Okay. Well, listen. >> that's not her daughter. >> but but listen, if if we have someone in the back of our car, we don't need you going up to it, okay? Cuz we don't know who you are. We don't know if maybe you're going to let her out. >> the house free and clear. >> The person that is renting our house, I think she's on vacation. And so, I wanted to let her know if her daughter was in that car. >> Okay, do you know who that this this this one is? >> I seen him swimming in our >> Okay. All that I know is that my sergeant, my supervisor, was coming to an alarm, okay? He called for backup, which is why we came, okay? From what I could see coming on here, she was resisting resisting arrest, getting put in handcuffs, or resisting being detained, okay? If we have a lawful reason to detain someone, put someone in cuffs for our safety or theirs, we have the right to do that, okay? If she's resisting us, she's going to go in the back of a police car. I mean, even while I was just trying to fix her cuff to her, she just kicked me three times. >> Yeah, I I I seen him swimming in >> So. This 59? >> Yes, sir. >> All right. 37. Man, who lives here? >> My tenant lives here, but I think my tenant You need to let me know what's going on. >> I don't know what's going on. >> Do you live here? >> She lives here. >> Okay, with who? >> I stay with my mom. >> Okay. >> But my mom's on vacation. >> Is she on vacation? Cuz I wanted to give her a call. >> Yeah, my mom's on vacation. >> And where is your sister? >> She's in the house. >> She's asleep. >> Who are the two kids that just went in there? >> I went in the house. >> Okay, the reason we're here is cuz there's an alarm. >> What happened? I don't know what's going on. >> There's an alarm call. So, when we show up for the alarm, this car is leaving. I tried to stop them. She doesn't want to stop. Which turns into all of this. How old is she? Please, we just need to talk to everybody so we can clear the air. Is this thing labeled wrong? This address? >> No. >> Cuz the alarm company has it as 39 and you're 37. >> But this here is 39. >> 39, so this is marked wrong. This is where it says to go. >> This is where it said us to go? >> Yep. >> Okay. This mapping system is all wonked up. >> Hi. Come on out real quick. So, you guys all live here with your mother? >> Yes. >> What's your mother's name? Were you guys outside? Did you run inside when you >> Yes. >> Okay. That's the worst thing you can do cuz we don't know what's going on. Calm her down, okay? >> Here, watch out. Watch out. >> I don't think no police officer should talk to her. >> Here, if you want to talk to you can, but try to get her to calm down, please. >> Bro, get the [ __ ] away from the car. Get away FROM THE CAR. >> I'LL [ __ ] THE [ __ ] OUT OF YOU. >> HE PULLED MY WIG OFF. OH NO! >> OKAY, WELL THEN ROLL THE WINDOW. WE'RE NOT GOING TO SIT HERE AND TALK. >> SARGE TOLD ME TO LET him to have him calm her down. >> HE PULLED MY WIG OFF. >> WHATEVER. >> BRO, WHY IS THIS STILL IN MY FACE? GO. >> WATCH WATCH YOUR HANDS, PLEASE. We're going to close the window, okay? >> Shut up. >> She's spitting all on the back of my car, too. >> Really? You got to be careful about who you got and who you're arresting here. >> Yeah. Yeah. Okay, did you did you get the wrong house? What address we got and who called the alarm and >> The address is 39. >> The next street over. They thought that that was the house and they were leaving, so they stopped the car. >> I got pushed in the face. >> Okay. >> Yeah, so he has the wrong house. >> There's nothing going on here. >> Okay. >> I rent this house to these people. These people. >> And there's no problem. >> Okay. Well, the thing is is that it never would have been a problem, but our deputy got punched in the face, our sergeant got punched in the face, so obviously it escalated to the point where nobody wanted that. >> I know. >> But maybe it was a miscommunication, and maybe if they would have just stopped and been like, "Hey, it's the wrong address." It would have been fine. It would have been None of this would have happened, but somebody >> I understand that. They just >> I know, and maybe it was a miscommunication, but if if a deputy gets punched in the face, it's kind of >> Do you know where the salon is that that went off? >> We're trying to figure that out now. >> Thank you for calling ADT. This is Yana speaking. How may I assist you? >> Hi Yana, this is Deputy Agosto. I work with Volusia Sheriff's Office. >> Sorry, I can't really hear you. >> Hold on one second. Yes, ma'am. This is Deputy Agosto. I work with Volusia Sheriff's Office. How are you? We're responding to a burglary alarm. The address that was given to us through ADT and 911 call doesn't seem to be populating. I want to verify that it's the correct address. >> Who you on the phone with? >> ADT. >> It's the other one, minus. >> Is this not >> No, we're on >> Somebody there already? >> I checked it out. It looks fine. >> So, what are we doing with with this chick? >> I mean, she punched him. >> I don't doubt that because she said she was going to punch both of us in the face. >> You got a girl in there right now. I mean, she shouldn't have done what she should have that she did. >> Mhm. >> But it just shouldn't have gotten to this point. >> I exactly I totally agree with you. It never should have gotten to this point, but there's also a point where you can stop and figure out what happened, or you can be rebellious and just try to leave with a deputy. >> her. I mean, she didn't do anything. I mean, she >> She punched our sergeant in the face. >> People aren't perfect. They have their stress points. I I don't know what her stress point is. I hate to see anybody's life get ruined. >> Hey, miss. Listen, I know you I know you don't want to talk to anybody. I got it. That's fine. All right, listen. >> want you to talk. >> All right, I just need to tell you something because I don't want you >> something. Let me tell you something. >> I want to talk. >> is dead. >> Okay. >> Bro, let me tell you something. The conversation was done for everybody and don't look at me. Everybody in this The conversation was dead when I pulled out that yard and he tried to stop my [ __ ] car and I he asked me if I lived there and I said no and he pulled me out my car and it looked stupid cuz it's a push to start, dummy. And no, YOU CAN'T SEARCH IT. >> THAT'S NOT WHAT I'M ASKING. >> He can't search the car because the pulled my [ __ ] wig off and he snatched me out my car for nothing. And yes, I'm in this spitting cuz this stupid Man, bro. >> I am >> I don't want to bro, don't call me by my name. You don't know me. >> What would you prefer me call >> know me. Nothing. Nothing cuz he treated me like nothing. >> Okay, I'm not going to treat you like nothing. >> No, I don't care. YOU DON'T UNDERSTAND THAT. >> DO YOU? >> LET ME TELL YOU SOMETHING. THIS is my graduation day. This just pulled off my [ __ ] wig that I paid for. Snatched me out OF A CAR FOR NO REASON. DIDN'T SAY WHY HE WANTED ME TO STOP. JUST ASKED ME IF I LIVED there and when I said no, he snatched me out my car. Get your sergeant. No, matter of fact, your sergeant racist as So, all I want all I want you to do for me is when you take me out these tight ass cuffs that this dumb put me in >> Mhm. >> I want a [ __ ] report cuz I'm writing everything. I can't stand a I don't respect >> the car. >> People that pay them. Pay your tax dollars. >> Stay inside the car. >> I don't want to be in here. >> I got you, but stay inside the car. I'll put it on the AC. I'll turn on the AC, but you got to get back inside. I will. >> I'm going to >> so many times. >> Go back inside first. Go back inside. Put your legs up there. Back towards me. You're going to get them loosened up. Okay? Just relax your arms. All right, that's looser. >> I give a [ __ ] about a [ __ ] I give a [ __ ] about respect, stupid. You got that nose ass. Get the [ __ ] away from the car. You know I'm going to spit in >> She's getting a spit mask or she's going to keep spitting in my car. >> Hey, just do us a favor. Don't step up to the window again, all right? Seriously. Okay, that's fine. I'm not going to shoot What? >> You have to shoot me before >> Okay, well, go stand over there. Okay. All right. Stay right there. You step towards me again and see what happens. I ain't going to shoot you. I'm going to mess you up, though. You better step away. Yeah, you would like that. And I ain't going to do that to you. Big man. I'm good if dad's good with leaving the baby here. Let's put her in the car. Yes. I mean, it is what it is. That was what I was trying to explain to them. Why not just stop and listen to what he has to say? It was the full moon and then back back up. I was like and then like kind of stopped and then didn't stop and then went to fire. I was like And then just lost her [ __ ] Bro, like You saw her on the video like get lost in that camera. >> The suspect, 18-year-old Ayana, was charged with two counts of felony battery on a law enforcement officer and felony resisting with violence, totaling a $15,000 bond. She is presumed innocent unless proven guilty in a COURT OF LAW. >> THAT WAS AN OVERREACTION. >> While this scene from The Office plays off comedically, there's a real lesson in it about managing anger. A study by the National Institute of Justice observed that one of the most prominent predictors of police officers exercising a fair and just arrest is the level of self-control displayed by suspects. Meaning, if you have trouble controlling your anger, you're much more likely to get arrested compared to someone who's developed self-control. While Andy from The Office may have immediately recognized that he overreacted after he punched a hole in the wall, our suspect Ayana just got more angry as the interaction went on, causing her multiple felony charges. If she's convicted of her charges, in my opinion, the judge may want to consider an anger management course as an option for her sentence. Remember, self-control doesn't just keep you out of handcuffs. Sometimes it saves your job, your reputation, and years of your life, right? Because a few seconds of anger can create problems that last a long time.