Only Cams provides body cam footage for transparency and educational purposes only. >> Okay, I'm saying okay. >> You're going to get paid. >> In Butler Township, Ohio on January 15th, 2023, police were called to a McDonald's to deal with a customer dispute that began over a hamburger order and missing cheese. The situation quickly escalated after the woman, Latinka Hancock, refused to fully identify herself to the responding officers. What started as a minor disagreement soon led to a violent confrontation and an arrest. >> Hi. Did you have a bad day inside? >> No, sir. I went through the drive-thru earlier. >> Okay. >> She refused to take my dollar to give me 30 cents after I paid it for extra cheese. >> Okay. >> There was a young lady who was very nice, by the way, before I introduc introduced to this lady in the burgundy. >> Okay. >> She asked the lady in the burgundy shirt to remake my sandwich. She comes up to the desk wanting me to pay her another 30 cents. So 49 plus 30 plus 30 for what? When there's I'm not even getting enough pieces of cheese. You only put one on here when I already paid the 49 cents for the extra piece of cheese. So now you're charging me 60 cents more. So then she got an attitude because I asked her for a refund and called the police because she didn't want to give me back my money and I told them I'm in a black truck and I'm waiting. She finally gave me the refund literally 8 seconds before I got in the car and started it up. The problem was all I wanted was to be remade with an extra piece of cheese. >> She started screaming at me and I'm just like, "Well, ma'am, she explained it to you. Why won't you go make it?" "Well, you need to pay me 30 cents." I said, "The lady that just came and got the paper already took the 30 cents on top of the 49. Why would I give another 30 cents, which makes it 60 plus 49 cents?" >> So, they've made you whole? >> No, >> they haven't made you whole. >> Well, I mean, yeah, she gave me my money back, so I'm going to go somewhere else. But >> okay, >> the problem was she should have just remade it like the lady asked her. I came all the way back here to get my sandwich. Obviously, I wanted to go home with it. I didn't understand where she got confused at after the lady already said, "Yeah, just go ahead and remake it. Put a piece of cheese in the middle." She started getting all extra, wanting me to pay her again. No, ma'am. It doesn't work like that. I paid now three times for only one piece of cheese that I still didn't even get. >> Okay. >> So, she gave me a refund. I'm leaving. She started screaming at me, telling me to have a good day and not to come back here. here and I said, "I won't." >> So, you didn't you you didn't say anything. You was a complete angel, >> but I'm getting information. You're getting disorderly destroyed. Okay. All right. I did. >> So, here's what's going to happen. You've been made whole, right? You got your money back. >> Everything you pulled up. I didn't want you to have to chase me. >> So, here's what we're going to do. They want you trespass. They don't just listen. I know it doesn't mean anything. >> It's a McDonald on every corner. >> Customers are right. Thank you. >> Okay. >> I won't come back. >> Does this car come back to you? >> No, it does not. >> Okay. Can I get a driver's license number or something from you? A name, date of birth? >> I don't have one. Well, I'm going to issue a trespass notice and I have to fill out a piece of paper. >> I can care less. >> I just need some information. >> No, >> but I gave a description. You can use that, but I know. >> So, I'm filling out a paper. >> Go ahead. Fill it out. >> It's going to have your information on it so that you can't come back on the property. >> Who wants to? It's a McDonald. There's one. But I have to serve you with a piece of paper. >> I'm not about to give you my info. I'm sorry. >> You are because it's a crime if you don't trespassing. >> The crime is her being nasty and won't make my sandwich the way I paid for it. It's my money. Okay, >> that's nasty. >> You're going to make it more difficult than it has to be. >> If you arrest me, I promise you, you're going to have a problem. >> I I won't have a problem. >> Yes, you will. No, >> I won't have a problem. >> Not over a sandwich. >> Not over a sandwich. >> I All I want to do is give you a piece of paper. >> You too many McDonald's out here. >> We're okay. >> The rude. >> Now you're getting disorderly. Take it up to another level. Take it up to another level. >> Stop. >> I'm fine. I just want to fill out a piece of paper >> for what? >> A trespass notice. >> Stop and listen. I'm going to go in there and make her remake my sandwich. If you don't stop, you're going to end up going to jail. >> Hancock h. Write it down so I can >> calm down. >> No, cuz you're not about to act like that over a sandwich. She didn't make right. >> Stop. You don't need to go to jail over this. >> Exactly. >> Okay. So, calm down. >> That's what I'm saying. Like over a sandwich. >> You're making us your enemy. >> I'm ready. I gave you my info. No, you didn't. >> Yes, I did. I said my last name, Hancock 3616. >> A burger that she didn't even make, right? Said I travel way further. >> Are you going to listen to me? Miss Hancock, what's your first name? >> The easiest thing to do is just give us your info. We give trust, we give you a piece of paper and you don't come back, then you're free to leave. >> Trespass, so I'm not coming back. >> But we have to serve you with a criminal trespass notice. >> No, you don't. Yes. By law, we do. We just want to then we're going to arrest you. Then we're going to arrest you to identify. Then identify yourself. >> No. >> Yes. >> For what? Over a sandwich. >> Stop. >> She didn't identify. >> Identify yourself or we have to arrest you >> now. Stop. Over a sandwich. >> Yes. Over a sandwich. So you're making a bad >> missing every day though. But you coming for me over a burger. Y'all, it's too much. >> You're not leaving till you identify yourself. >> Bro, if you don't get the >> You better calm down. >> I'm not giving you nothing. I already said it. Okay, you're under arrest. Put hands behind your back. Put your hands behind your back. No, I'm not. You are under arrest for failure to identify. Put your hands >> Okay. My last name is Hancock. I already told you that. >> Behind your back. >> No, I don't want to. For real. It's Latica. I'm telling you. Why would you do that? Okay. I'm saying okay. >> Put your head back. You're going to get >> Okay. I behave on your head. >> I would get down. Can I please turn around again? Turn around. Face the car. >> Oh my god. Why would you watch me? >> Look at my face. Why? Why? Look at my Oh my god. >> That's >> It's all right. She's stacked. >> I know. I'm just going to have to go in the car. >> My L Why did you punch me? I didn't even hit you. I have something for my mouth. Please, why would you punch me like >> another 311? >> Why? You didn't need to punch me. That's why you don't pull up when he just shoe resistance. >> Get your shoe. >> Get your shoe. >> Get your shoe. >> Where is it? I can't see this. >> Put your shoe on. >> I'm trying to get my breath. I'm sorry. >> Didn't have to even be this way. >> Can I just leave you home now? >> No. You're going to jail. >> Come on. >> Please can I go home? >> Come on. >> Okay. My name is Latika. Let it have to be this way. Let's go. >> It didn't have to be this way. >> I want to go home. Okay. Okay. >> My mouth. Yeah. >> Do y'all give people stuff? >> You got to call ambulance. I got it. >> Seated means stop. >> Why? My mouth hurts. >> Stop and listen. Do you have any guns or knives on you? >> Do I have a what? >> Guns or knives on you? >> No. My lip feels like it's busted or something. >> But I mean like is my skin on my lip hanging because it feels good. >> Nope. >> My lip is busted, sir. >> 310. Can you start a medic? >> I don't have not emergency. >> Ma'am, it doesn't even have to be this way. >> You're going brought it to this. >> Stay down till the medic gets here to see you. >> I want to go. >> You don't have a choice. You just caused us to use force against you. >> No, but you pushed me on your own will. >> No, it's cuz you were resisting. >> You don't have to. >> I didn't resist. >> Yes, you did. >> No, I didn't. I'm a female. Look at my face. >> It's all resisting. It don't matter what sex you are. >> In the car, >> this is not a debate. >> Okay. Okay. I'm going. >> No. Get in the car, >> sir. Okay. >> Get in the car. >> Get in the car. I'm going to >> No, you're not. You're still arguing. >> No, I'm not. You just ask me. >> Get in the car. >> Why are y'all so like this over a sandwich? >> Close the door. >> You got blood on my face. >> No. Okay. Come on. Hello, sir. >> How are you? >> Hi. >> Give me give a couple witness statements about how she was inside the store. >> Okay, I got you. Here, I'll call you back later. Call. All right, >> there's a cop. There's a clipboard for you. >> Oh, sorry. Thank you. >> Anybody else witness it? >> Uh, I'll be back in a few minutes. Okay. >> Okay. Thank you. I managed to get here and they'll look. >> You got trespass notice? >> Yeah, I got I've got her information. Go ahead and add it. >> Well, I might have >> Excuse me. What do you mean? I'm not even doing anything. Oh, that's your shadow. I'm like, what is back here? >> Man, can I ask you a question? Have you had anything to drink today? >> Huh? >> Have you had anything to drink today? >> I just cracked it open. I spilled half of it in the car >> cuz I could smell >> when we were talking. It's not It's not me. >> Sriiety or whatever. >> Sobriety. >> Yeah. >> It's not on me. >> Sobriy some [ __ ] Something, >> man. We're going to treat you fair and we're going to treat you honest. You shouldn't have put us in that position. >> Can I? >> No. Unfortunately, when we have to make a physical arrest and we have to go hands on, then you got to go to jail. >> But you didn't even have to punch me. >> Ma'am, you was pulling away from me. >> But you didn't have to do that. That really made my mouth hurt. >> Did it work? >> Would you have rather been tased? Would you rather been tased? >> I don't even know what my looked like. >> Well, it's not bad. It feels like it hurts. >> Can you call the number for me so my brother can come get his car? >> No, it's gonna get towed >> right now. What What's your address? Where do you live? >> 312 check. >> 232 Ferd Road, Dayton, Ohio 4541. >> So, we had one resist and I punched her in the mouth. She busted her mouth open. So, let's just put some gauze on it, wipe it up, and we'll get her to the jail. >> Works for me. >> Grab some One more time. >> Now listen. Are you going to cooperate or do we have to fight you again to get you in the car? I want them >> I want them to look at your mouth. To do that, we got to open the door. Matter of fact, just stay right there. >> Can you come on this side? >> No, we'll just come on this side. Okay. >> Can I put your seatelt on you? >> Seat belts all jacked up now. Stay right there. They're going to come over here to be >> No, I don't want to fight with you again. >> Ain't nobody trying to fight with you. You the one aggressive. >> You the one punched me in my mouth. Now you're the one that wouldn't >> cooperate. Am I talking to you? >> Well, I'm talking to you. >> Well, who cares? Bye. >> Can you send the medic or you could close the door? >> Try to be nice and polite and treat you with respect and that's way you go. >> But can I do the whatever that I didn't pronounce right? Sobriety. >> What's that going to do? But we're not we're not saying you're drunk on DUI. I just ask you if you got anything to drink today. >> You ready? >> How are you, sir? >> My skin is fine. Everything. >> I'll be honest. If it wasn't you, too, I'd probably be angry. But >> well, she resisted, pulled away, and I punched her in the mouth. >> Oh, well. >> So, >> she's mad now because I punched her in the mouth. But she would rather, you know, could have got tased. >> But it worked. She calmed down. >> Well, she not calmed down. I'm the bad guy now. All right. You ready? >> I know because you wouldn't want to open that door cuz she's she came out on me already. >> Uh, >> all right. I'm going to this just stir water. >> Don't worry about that. I just want to clean the blood up off your face. Okay. >> Take a couple look in your teeth. >> You do it without >> I just need to clean your mouth. >> Good times. >> Yeah. >> I want you to look at my hand. >> Clean her up. >> We just clean her up. >> Yeah. >> You got a trespass notice for me? >> I don't have anymore. >> Yep. I was trying to find >> I got a >> Can't wait for all the ice overload. >> Okay. >> Get that stuff ready. >> All right. You want to hear how that went down? >> Yeah. They called me and said someone was out here fighting you. That's why I just rushed up here real quick to see what's going on. Well, you know, we try to be as I don't want to hurt her, >> right? >> Okay. She started pulling away, pulling away, so I punched her in her mouth and blooded her up. She cooperated there. >> I'm hot, so I'm not afraid to say what I got to say. >> Yeah, >> but she that took the wind. She was going to get tased or she's going to get that. That took the wind out of her sails and anything. What do you think? Did Did they make any assessment? >> Yeah, they already got it cleaned up. >> Okay. Just clean her up. No stitches, nothing like that. >> Superficial. Yes, sir. >> I got something for your sign. That's crazy. >> Yeah, she's she's been drinking, I think. >> Yeah. >> Um I'll give you a copy. >> Okay. >> Uh print and sign. >> It's crazy. So, she was inside? >> Yeah. Well, she was out here backing out when I seen her. So, I pulled I motioned her to pull back in. She pulled back in and then we made contact and you know, she started telling me what happened and I was listening uh all over a piece of cheese and I said, "Well, they're going to trespass you." And she said, "I'm not giving you my name." like, "Okay, so I'm looking for a trespass notice and I hear him say, "You're under arrest." So that's when it was on. >> Wow. >> Disorderly. You name it, we're going to go with it. >> Yeah. >> All right, buddy. I'll have this for you in just a minute. >> I'm glad you're okay. Called me and said you were they were biting you up here and you were by yourself. >> Oh, no. I was like, "Oh, man." So, I hurried up and got up there. >> Well, I appreciate you. >> But me and Roger Roger just pulled in over here. We were hurrying up like, "Man, Todd, she acted like you were out on the ground or something out here and there beating you up." Oh, there had been troops paratrooping in here. >> I know. That's why I was like, man, I was down the road right over here. I was like, let me hurry up and get up here. >> Well, I definitely appreciate you coming. >> Yeah, of course. >> I got tow truck coming for this truck. And >> this is her car right here. >> Yeah, it's her brother's car. >> What an idiot. >> Yep. >> All over a piece of cheese. >> Yep. >> That's a mess. >> Crazy. >> People are something else. I don't >> It's this sense of entitlement, man. Well, they come up here and act like they can just they own the store, you know, like they can just have whatever they want. >> Yep. You're absolutely right. >> Yeah. >> And you're like, "Wait a minute. I'm trying to do everything I can to help you out." >> Exactly. >> Well, thanks for taking care of me. >> No problem. She's going to jail now. >> And her car's going to jail. >> Good. >> That's tell three. Hold up. >> Thank you, sir. Go back inside. Don't be out here. I'll be in a minute. >> I'm going have a traffic ticket for you, too, since you don't have a driver's license. Remember that piece of paper we just wanted to give you? Right here it is. >> All right. So, listen to me. Okay. Trying to take it. Thank you. Christina said, "Does she need to fill out something?" She was witnessing that. >> I gave him two witness statements. Okay. >> If she wants one, I'll give her one. >> Do you want a witness statement? >> I got two floating around already. >> Oh, they're right there. >> She was actually outside. >> I hate stupid people. Yeah, but you didn't see me throwing down, did you? >> I couldn't see around the edge of the car. I just saw that she was that she was fighting me and then you had to hit her and then you both had to take your arms back up against the car. >> Okay. Huh? >> You got hit by Tyson. >> No, I did the head. >> Yeah. I said you could have got tased or punched in the mouth. What would you rather have? >> All right. I'll bring you a statement in. In the end, Latinka Hancock was arrested and charged with resisting arrest and failure to identify, among other citations. However, the consequences extended to the officers as well. Sergeant Stanley was placed on paid administrative leave and both he and officer Zeers were placed under an internal investigation for their use of force. Hancock's attorneys have publicly condemned the actions as unnecessary police brutality. If you like content like this, please like and subscribe.