Really, this how we going to do this? Over a god damn sandwich. Turn around. Over a sandwich. On September 1st, [music] 2024, officers responded to a McDonald's after a manager reported an ongoing issue with a customer. I asked for my money back. What's going on? Well, let me let's go figure it out. I asked for a tomato lettuce. Okay. I want my money back. >> Okay. I don't want to waste my time. Okay. Hang on. They didn't make it the way they prepared for me. I want my money back. >> I can't make them do that. Just give me a second. I don't get my receipt. That doesn't mean I can't make them give you your money back. They can give you your order. That's cool. Okay. Let me talk to them. I don't know what's going on. I said that too. I said, "Can I get my lettuce and tomato back?" That was the first thing. And then when she said I'm going to call the police on you. Okay. I said, "Well, give me my money back and let me leave you a satisfied customer." All right. Let me figure it out, okay? Just give me a second, all right? Thank you, ma'am. Stay there. Okay. She She's supposed to ask for a cook or not. And you said she wanted lettuce and tomato. I never asked for that. So, she told and she started screaming? Okay. And I Did she eat some of this? I don't know. Okay. No. Then I can't make them give you your money back. You took a bite of it. That's only a quarter. That's the law. It doesn't No, you can stop. Don't tell me what the law is. I know what the law is. >> Clearly you don't. And she said she paid for three buffaloes, but she paid only for one. And she wanted two extra lettuce. Yeah, you took a bite of it. They can't take that back. That's yours. It's a double filet-o-fish. So, isn't it the law that you can only take one bite of it if it's not desired? Absolutely not. You can't take a bite of food and then say I want my money back. Okay? Nowhere on your receipt does it say that you want lettuce or tomato. Okay. Okay. I'll go with that. I'll deal with that with my lawyer. But I asked for tomato and lettuce. I know, but that's not on your That's not on your receipt. I asked him for lettuce and tomato. So, now I'm not supposed to get what I want. There's no There's There was clearly a small mistake. >> You talking now. We not arguing. I'm talking. I'm not arguing with you. Okay, I'm nice and calm. If you want, I'll ask them to get you lettuce and tomato and you can put it on there yourself. >> I asked them. Okay, again, I wasn't here so I didn't see any of that. When I brought this up Okay. with him and I said let me be calm. I told myself let me be calm and quiet. Okay. Cuz there was a lot going on in here. Very busy. I got to tell you it's very tasty. Okay. Very busy. So I said well I'll tell you what I want. I want a double fish, lettuce and tomato. You got that. Let me get you Let me get you lettuce and tomato. and tartar sauce on the side. Okay. Let me ask I think they're They might charge you for the sauce. All right. Can I get I already have sauce. Oh, okay. Just a piece of lettuce and tomato. You can have it. If that's okay with you. Thank you. Oh no, no, no. She's not. Are those your fries? Yes, they are. I don't want those. I want my own regular fries. >> Those aren't your fries? I want my hot fries. That I can't make them do. Yeah, they can. I don't I can't make them do that. I want to order another order of fries cuz he took it out the bag. I did. Okay. All right. Let me talk to her. Okay. So I want another order and I'll leave. Give me my lettuce and tomato. Here's the lettuce and tomato. Those are her fries. She says She says he pulled them out and put them on the counter so she wants the fresh ones. Your fresh fries. No salt. She never say that. Okay. No, no. All right. I said no salt the first time. I thought you knew that. No, you do need it then just get a regular fries. That's fine. You don't No salt. If they have salt on them they're going to have salt on them because you didn't order it that way. There's nothing I can't Oh, okay. I did order no salt. Okay. You do All right. Hey, hey. I have high blood pressure. I can't eat blood pressure. >> she does have no salt. That's cool. All right. >> fries. Cook it. Cook it. Cook it. Don't let them be fresh. They're fresh? Yeah. >> Okay. It was It was fresh but she never said no salt. And the tomato was fresh. Everything was fresh. Okay. All right. You got your ID and your birth because I know I know >> know. I don't have no ID. Okay. All right. I need to get your name and birthday or >> Carolyn Douglas. Give me a second. I got to write it down. I'm not going to give you all that. >> No, no. You You have to actually No, you do. And if you don't, you're going to go to jail. I don't want to play this game. >> to put me in jail? Put me in jail. It's called obstructing obstructing justice. >> Put me in jail for obstructing justice. Okay, then. All right. Are you going to refuse Are you going to refuse to give me your name or ID? Yes or no? >> No, you said I obstructed justice. >> If you refuse to give me your identification You said I obstructed justice. No. I'm telling you if you're refusing to give me your name because I No, you said that is right. So, you do your report. >> That's what I'm going to do, but I need you to give me your name and No, not me. My name is Carolyn. That's all I'm giving you. Okay. What is your name? That's all I'm giving you. Carolyn Douglas. That's all I'm giving you. Can you spell your name? A R O L Y Okay. Thank you. It's Douglas. What's your What's your middle initial and your birthday? I don't have a middle initial. What's your birthday? Stop. You're going to give it to me or I'm going to take you and I'm going to take your picture and fingerprints and your food's going to be even colder. So, it's really simple. If I take you into custody, then I'm going to go through all your stuff and I'm going to find your ID. >> Well, I'm not a criminal. I'm not saying you are. She might be. And she's detained? Yes. How am I detained? Because right now you're telling Right now she's obstructing justice. No, I'm not obstructing nothing. I came here to eat my food. And this is going to court. This is going to be thrown out. >> telling me refusing to give me your name, you are obstructing. >> No, she's not. Yes, she is obstructing. She She did not have to give you your private information. Yes, she does. >> No, she did not. How you going to tell me if somebody is not detained That's not I just told you she's detained. >> Is she under arrest? But you didn't say that at first. I don't have to. Is she under arrest? >> Okay. Ma'am, I need your birthday. This is going to be your last chance. 1968. You're not Okay. 1968, no? You're going to lock me up, you're going to lock me up. You're Listen, I don't want to do this, okay? What is your birthday? to lock me >> for something I didn't do. >> like to No, you did do it. They wrong. Okay. All right. We're working on that. What is your What's your What's your birthday? What's your birthday? Is that what you want me to do? Cuz I have to go If I have to go to jail for for getting my order wrong. >> No, no. You're going to jail for not telling me your identification. I'm not going to have to give you my identification. >> All right, come on. I just said I'll give you my I just gave you my identification. Tell them that. That's it. What's your birthday? Ma'am, what is your birthday? I'm going to call my lawyer right now. You're under arrest. >> I'm I'm going to call my lawyer right now, but I'm going to call him. You're under arrest. If you want to arrest me, hold up. Don't No, don't do it. >> I want my food. You're under arrest. I'll give you your food. I want my food. Hands behind your back. You're under arrest. For obstructing Stop. For obstructing identification, obstructing identification. >> obstructing Don't tell me no. The minute you start pulling away >> No, I'm not obstructing my identification. Stop. Hand behind your back. Don't tell me to Okay, give me your other hand. Put it behind your back. I have but I gave you my name only. No, you did not. You refused multiple times. >> No. No, I did not. Here's the deal. You're physically resisting. I will taze you. This is a taser. Stop. Put your hand behind your back. You are actively resisting. I will taze you. I am legally allowed. Put your hand behind your back. Nope, too late. You're under arrest. Hold up. You want to go to the ground? >> No. Then stop it. Okay, well let me On the ground. Stop. Really? Hand behind your back. Really? This how we going? 680 weight. Over goddamn sandwich. >> Turn around. On your stomach. Put your hands behind your back. Over a sandwich. What? I gave you my name. >> No, you did You didn't give me your information. You refused from multiple times. Stop. >> "What's your name?" and you're feeling on me. >> back. So, are you going to lock me up for that? Yeah. Put your hands behind your back. >> Yeah, you did. You obstructed an officer. You obstructed I want my Do you know how she was detained before asking me after you asked her for her ID? No, I can't find my wallet. I'm going to go to McDonald's. Was she detained or under arrest when you asked her for her ID legally by law? Do you know that she did not have to give you her your name or her ID or anything? I'm not worried about her. All I'm saying is give me your I'm not worried about her. I'm worried about you. >> and my first name and last name. And she was wrong. She said, You need to put your arms behind your back. >> "Yes, the receipt was >> arrest. Now, you're resisting. So, it's additional. Yeah, you are. Then, knock it off. >> let me up. Let's go. Quietly. >> Okay, I am. Let's go. Okay. Come on. I don't care what she did, but Put your hands behind Give me my hat and my clothes. I'll get it. I want I'm going to sit right here and give you my hat. We're going to do this peacefully. Let me get my hat. Not right now. I will get you your hat. What you going to do? Put your hands behind your back. I told you 10 times. No, you didn't. You told me three times. I told you twice. Put your hands behind your back. Okay, can I get my hat? >> No, not right now. What am I supposed to do? Put your hands behind your back. I want my hat, sir. I will get you your hat. Stop. Oh, you have my arm. Yes, I've got your arm. I need to You're hurting my arm. Hands behind your back. Hand behind your back. You can't bend my arm back like that, man. You can't bend my arm back like that. Ask me again. No. >> my hand behind my back. >> Give me your hand. You're not going to hurt me like that. Listen. >> going to hurt me like Go. Pressure points, pain compliance. Put your left hand behind your back. Okay, get up off of my arm. She's cuffed on that hand. Sir, she is >> Stop. Stop resisting. Stop resisting. All right. Stop. Yes, just stand up. You're the one leaning forward. Give me my hat. I have your hat. You can put my hat on in front of my head. I did that. I put it on your head. I want my hat put on in front of my head. All right, you know what? I'll just hold onto it. Hold on, please. Let's go. This way, right away. What's your badge number, I mean, your badge number? My name is Flanders. Badge number 877. And wait. All right, thank you. We're going this way, yes. My arm >> [screaming] >> is killing me right now. You're pulling away from me then. Come on. Now let's My arm is killing me. Let's walk. My arm is killing me. You're a grown person, walk. Stop it. Stop. Stop. Hey, stop. That was your body cam? >> Yep. Where's your squad? Other side. All right. You going to arrest me because Yes. She said that the I I didn't ask for no tobacco. No, that's not why I arrested you. That's not why I arrested you. She said she asked for tobacco lettuce. She said she did ask for that. And I said you arresting me for this. No, I told you why I was going to arrest you multiple times. Obstructing What I was right. Why you arresting me? I told you. You refused to give your name and birthday multiple times. Stop. Get in. Get in. No, you didn't. Get in the car. You going to arrest me because she was wrong. Yep. No. You were wrong. You were wrong, miss. I'm not wrong. Miss By not giving me your name and birthday when requested multiple times. Get in the car. Get in the car. I said the reason why I don't allow you to give you my name and That's not true. That's not true. It's on the camera. It's on the camera. >> It is on the camera. So, you'll be fine in court. >> But, I'm saying this >> And then stop. Get in the car. You I can't get up here by myself. Here, turn turn this way. Turn to face me. I'm going to help you, okay? We're going to turn face face the front of the car. I'm going to put my arm right here to help you. Lift your left leg left leg >> up here. Put your left leg up there, then I will help boost you. Ready? >> Ready? Go. There you go. There you go. Go on. Go on. I don't step high. Okay. There you go. Scoot yourself in so I can close the door. >> for what they did locking me up for what they did. They didn't do anything. They They fixed it. Stop. I've got your head. >> nothing. Ma'am, I've also got your food, your fries, and your tomatoes. But, that was wrong. >> They told you they was wrong. They said she did she did that to him. I'm calling my lawyer. They said it was an accident. They said she did ask you that. Her fast food complaint ended with a side of consequences she didn't see coming.