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Edit Transcript - How to Get a Lifetime Ban from Southwest Airlines
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How to Get a Lifetime Ban from Southwest Airlines
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but I've been here for hours yeah it happens dring here for hours yeah bad weather got to do something right is my [Music] time the problem you've been drinking H come on over how many hours have I been waiting I don't know how many hours you waiting you know you know the difference between the hours and what my flight onight my together yeah my and and that's one the people I was talking to the time wait my family's on the plight so how long have you been drinking like 2 hours well that's the problem get here on the plane intoxicated you know that right I've been drinking for like 30 minutes my Miss I'm not that I want to get home that's only reason why I was drinking I would never been drinking I got to stay behind Tinker they telling me I can't get on the flight cuz I'm drunk but they never breath out me that's a lwuit they can't tell me how I feel you can't tell me that I'm drunk Miss Unfortunately they could they could deny you the flight all right you are intoxicated cuz you're you're visibly intoxicated okay how I'm not like this like how yeah unfortunately it's their policy you just can't be that intoxicated when you fly in a plane okay I'm not that intoxicated well according to them they are they made that decision okay the amount of time I only had two drinks I got you so how could you decide I didn't only had two drinks well if your parents you get uh pretty intoxicated off two drinks then so like I said invisibly our food it's not about how how you feel it's about how you you you you appear with the level of intoxication how am I appearing kind of swaying back and forth your eyes are glassy communicating the alcohol is like emitting from you you can tell you've been drinking for a while okay you like that cuz I have the cup in my hand you don't that's not in my body no even if you without the cup we can kind of tell you know I say it's okay like you just need to you need like go over to the terminal so up for a little bit get another flight going to go do the I could do tell I'm not good enough to go home I'm waiting for hour has nothing to do with being good enough no one saying you're not good enough they're saying you're little little too intoxicate I'm not too intoxicated to go home I'm not I promise it's a it's a decision that they made okay responsi by myself is your sister going to stay with you can you call her real quick for me she's already on a flight well I don't want you to be alone and she already hung up you you want me to be alone cuz she hung up you and not let me on my flight there's nothing that stopped me from being on my Fight Man Austin you're being denied I'm sorry how I this is first time talking to you I didn't say nothing disrespectful to you no you why you feel like it's not okay for me to get on my flight cuz you're alcohol once I know that and I'm made aware you admitted to me that you have been that's not fair and the fact that me saying people all not no one's hold anything against you personally it's just you're just a little little too into toxicated that's all you cannot tell me that if you didn't verbalize me this is a lawsuit like what how could you tell me how I feel Chelsea you can take it from here however y I swear to God I got go to work I need to go home I got to go to work can you calm down so this this this nice lady here can help you n I'm trying to let y'all know the discretion Chelsea no no one could put you on this here flight the only thing I can get you your flight is a little bit of time like you just sto me from taking a flight cuz y over book you're not stopping me it's it's not cuz they're book sweetie listen up no it's not you can tell me to make me feel better it's not you can say tin they telling me I can't get on the flight with y'all can you just calm down so she get no I can't calm down cuz you're not solving my issue right now they want me to sit here by myself and wait for another flight up can you put me on another airline do you want to Recon I need to go home think I want to refund listen no yall disse calm down can't insult them y insulted me I I tried we they tried to get you to calm down I was standing whole time so we're going to refund her ticket and she's T I don't want I just want to go home all right CH here's going to happen they're they're giving you your money back okay you don't have to do anything they're going to do that on their end but to get you a flight now you have to get back on the tram all right so are you going to go back to the terminal I don't know supposed be go you have to to get another ticket I had a few drinks at the B but I'm not that drunk they trying to tell me they know how I feel and I Ain do nothing disrespectful to nobody n what I'm supposed to do and the only reason why I was drank cuz I didn't want to dis Fu nobody I want to be happy all right Chelsea so here's all you got to do that either way I understand that all right I'm trying to help I'm trying to help you not trying to help me you you keep you get you get frustrated Chelsea and then you and then you you hurl an insult all right and and the insults are not uh they're not helping you all right you insult me by not letting me on a flight so the same difference I'm trying to help you figure out how to get another flight help me this was trying to help me you make sure I got home when the FL was be so you're not trying to I don't have any Authority for that okay I can't get on theu me said I hour that was wanted to do I'm not even that drunk hi Tanya this is Officer Ron for L peace Park so Tanya let me explain just explain to you so I work for the Orlando Police Department I I am not a representative of Southwest Airlines but they've made the decision to not let her fly and so now all she has to do is she has to go back to the terminal let time kind of so her up a little bit and then she could book the next flight to Loria so she can book another flight that's right but the only problem is she's like a little like disorderly kind of right now and she doesn't want to just go to the terminal if you could try to get her just go to the terminal she can kind of sober up and then get a flight with any other Airline and they they're going to refund her the money they going to refund her the money yes I think they already did all right here you go it's your sister she wants to talk to you sweet she got the money she's got to get another flight that's it time wait I ain't do nothing I ain't bother nobody that's not F can you listen to what can you listen to what your sister's saying we need you to go to the terminal suck suck suck my okay chel just just go to the terminal okay I I I'll hope see her out you guys are good we got almost the whole plan on thank you for being here yeah no problem guys oh man that thing kind of goes fast I think I'm faster but just another day totally nor a bike pursuing a suitcase in a minute it's going to be crazy I know I know I know totally normal right she get on this thing everybody even M money they stream away I'm not that drunk I spend M everybody people I didn't know the shuttle will be I need to get home I know I you can go home I going go home on my flight cuz Southwest said you were too drunk they L me that's just what they said that's judging me you don't know how did they did they judged your level of intoxication feel you give me no breath H they don't have to unfortunately drunk at home I'm waiting for 5 hours Chelsea you got to get off here Chelsea you got to get off for the doors are going to closey Chelsea do nothing Chelsea can you do me a favor can you roll with me to the to the main terminal you can't hang out here it's a secured area they leave me alone yes I will Chelsea I want to leave you alone see I just need you to get on the other side of TSA I will just leave you alone tag me's trying to follow me yeah follow me what follow me Chelsea we we'll roll out together Chelsea I'll race you Chelsea let's just let's just roll our little wheels to the other side of TSA okay cuz this is a secured area I got to have you on the other side of TSA and then I promise you I will leave you alone s leave me alone I will leave you alone we just have to get on the other side of security I'm trying to find a solution yes I I can help you with that you can't sit here though Chelsea you have to sit in the main area the terminal I can't go there I'm drunk I can't go there I'm drunk you can't go there cuz you're too drunk yeah I'm too drunk I told me I can't go to fight I'm too drunk so I can't go there I'm too drunk either Chelsea you have you have to go to the other side I need time to calm down it's literally 100 yards we have to go 100 yards time to get together how much time I don't know I can't call I'm sure well Chelsea I don't barter you understand that me either so just took my money is me Chelsea let me explain something to you I'm a representative of the Orlando police depart and I have been nothing but polite and professional with you drunk I'm on aicle I'm trying toel at so Chelsea look look at me thank you 18 my do you want to get arrested Chelsea if this continues you will be arrested for disorderly I do not want to but I will arrest you if you arrest me for no wrong reason you will get Su it's not for no reason you have already violated the city ordinance of this orderly contact you have talked in a commercialist manner towards the public you have caused multiple disturbances and now you are refusing to leave a CED area of the Orlando International Airport Chelsea you will be arrested if you do not leave thank you Chelsea you have to keep walking straight ma'am if you refuse to move I will arrest you going I got the bag and I'm already drunk you need to leave the secured area I got canc I ain't doing nothing wrong I a talk about go ahead I'll let you talk to him please she needs she needs to get on the other side of TSA and I'll leave her [Music] alone I was drunk but if that's how I felt walking if I didn't feel like walking listen you have to relax okay you got to relax I was relax listen I want talk to you all you need to do is calm down Chelsea all you need is calm down sometimes you got to listen man CH Chelsea things are escalating I don't want things to escalate ISS this man's really trying to help you Chelsea we were all trying to help you matter of fact [Music] yes I was supposed to be home by now okay listen cond are you trying to get over I I appreciate sir but some people are just no peoplea did you spit at me she's done she's done she spit at me Chelsea you under arrest trans back now you want to back now do not resist do not resist that man tried his hardest to help you and you just completely insulted him why I want to go and me on my own Chelsea how's this going to help your situation now how was you going to help me by do nothing I do nothing I a do nothing speak myom my fight my little sister listen just listen I don't even know all right get away from me I listen I was leaving I'm leaving I'm leaving calm down calm down calm down relax relax what did I do wrong though you didn't do anything just listen listen trying to get n you leave me alone you not n it ain't none of that I ain't do nothing I said how I felt and I got handang on I wasn't aggressive yeah we're good man she'll to go to jail but hope she'll so up have emergency traffic I ain't do nothing wrong sorry we tried reg you was just an [ __ ] cuz I ain't do nothing I see it's all right it's all recorded So if you want you request the video and and then you can reflect stop spitting do not spit one time do not that you yeah she spit at me I a do it again I put my mask on what you going to do to me now you just you just caught a felony charge ma'am you had a syy ordinance violation and you escalated to a felony walking away you gra me you gra me I was walking away going about my business you gra me stop pushing stop resisting I don't stop stop resisting just face away from me I'm comfor you just spit in my eye right but you valid me nope stop man stop resisting why you doing that all you have to do is face SC now you're stepping on my boot I don't know what I'm stepping on I'm trying to say st stop pushing against me I'm all on the yeah pushing them far away from each other so what am I supposed to do and my toes are fractured my arms are what you say I came my you came from the plane justat can you fav can just get back like 10 ft for me you you can stay here just get back 10t so all that we needed to do was just for her to calm down and to leave stop stop stop stop my arm right now they I wasn't she's she's on arrest nothing's going to change it I understand why she's upset because she's been here since 10:00 I think it I think it's mainly do cuz she's a little intoxicated understand that she's been here since that that's no excuse to act the way this everyone's been delayed today and she's the only person who has acted this way in the airport excuse for her act if she calm down you let to let her go absolutely not she is under arrest with all due respect our conversation with you is done you have to leave the scene thank you so leave M I want TR to arrest you too she's under arrest there's nothing I do to help her ma'am stop it stop it no your behavior has been absolutely horrible there's no excuse for this you can't hold me accountable for something 20 minutes ago why you caus me pain I a do nothing to you I do look what you doing you do I don't deserve it I just want to go oh why you doing doing for her safety we're going to bring one more offer for her safety I do nothing I die stop hitting your head you killing me right now Mom you have a rip hop on there do not Bang Your Head sorry I feel like my head is hurt from my arm Chelsea you need to calm down I've been calm the whole time tell get my arms hurt Chelsea I did this because you were hurting yourself so you can hurt me and I can't hurt myself Chelsea I need you to calm down and not hurt yourself okay you hurt me you hurt me you give a this is ridiculous F stop okay they're proper fit I've checked them I just checked them a second ago Chelsea tuck your knees to your chest chelse you're not putting your knee up to your chest my I can't do that you have surgery KNE which knee this one over here it can't be like that one over there okay we'll stand you up then we're going to help you up ready Chelsea 3 two one and we're up all right Chelsea we're going to walk yeah we're going to put her in his car first so we could get rid of her can you put my pants up which a side that side that Chelsea stop resisting walk FR shoes Chelsea you seem to have a lot of ailments all of a sudden 014 repeating 11914 you can't act like this Chelsea Chelsea stand up reverse [Music] reverse it hurt it h right I'm Ling I'm not I'll get my car just stay SW you please stop grab me some much I'm sitting here there's nothing I can do I got get I just got to hold you why you got to grab why you grabing me H I got I'm blocked up the end of day you don't have a choice grab me though look I'm not resist relax i a nobody get I don't know if this stop no I never resisted the whole time they give her shoes in jail let put no I'm not dealing with that put her back on when she goes to jail they get slip they got a slides I can't okay you can leave them there we'll take them bring them with her but they're not going to go back on our feet take them stand up oh yeah that's right you don't you don't listen no respect right I do just assume I need a lawyer yes you do that make my arms hurt bro right I hear right so why you got to do that we're going to go in the car nice and easy all right slide in watch your feet thank you there's this super nice guy who stopped try to like talk her down to like random citizen he's like he has like P military and he's like he's retired military he's like ma'am calm down and like and even him he's like I'm done [Music] how we doing good she been kicking down the door but she's still a in all as long as she's uh responsive and breathing thank you sure us when Sergeant gets here us let him know that I'm going to have to do a exposure so how it started out is uh she was uh drunk sorely at gate 123 I called her for General 22 but then she was denied uh to fly cuz she was too drunk after that she became aggressive with uh called them she use racial racially insensitive language like calling them she decided to spit at me she missed when I did the arrest we're standing by so he grabbed radio out of the TSA Booth that's when she actually spit in my face she didn't miss that time spit my left eye and then at that time she just became actively physically resistant we had to just hold her in place till we got more backs and then escort her to the car yeah I just wanted to inform you of the exposure so oh your finger okay and she smashed his face she started banging her head against the wall was her intent she do it deliberately no she that's bang okay well WR write me a St anyways and just put that in there unfortunately we cannot facilitate any restroom stops along the way just document she is still spitting on the rear window while we're in the side for the J ma'am stop ripping apart the car stop ripping apart the car stop ripping apart the car you just got an additional charge for destruction of property you need to stop destructed my own property to you need to stop ripping the car she just destroyed my headliner and spit all over the window now destruction of property too but assault Lao battery Lao and disorderly Chelsea was charged with battery resisting an officer with violence criminal mischief resisting officer without violence assault and disorderly conduct her Total Bond adds up to $13,500 she is innocent until proven guilty in a court of law
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