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because you were really we got to work
through this guy you gotta oh I'm not
going back to the hospital this
ass ain't my grandpa that is your
grandpa no it's not no it's not
we understand Andrew and I did
it's got to be difficult
we're gonna take those off okay we just
gotta calm things down all right you're
a big dude and I don't really wanna
[Music]
individuals who have untreated and
mental illness can experience extreme
discomfort emotional unrest pain and
intrusive thoughts
much of the same discomfort and
emotional distress is carried by nearby
family members who are not properly
equipped to help their loved ones
often these family members call on a
mental health professional for help but
are told instead to call the police
police officers are often the first
point of contact a person has when they
enter the mental health system contrary
to popular belief our police officers
are experts with conflict resolution and
de-escalating intense potentially deadly
scenarios without inflicting harm on the
individuals
the video for today shows officers
responding to just that type of call and
they handle it with careful expertise
just like they always do these calls go
unnoticed
but they are the norm not the exception
how you doing sir
you call us yes what's going on yeah
Mike
grandson he's uh
he's got mental conditions
this one having a relapse last on her
week or so
and uh
he's been calling me a
thinking on this somebody named Brandon
yeah I need a couple nights ago he just
on the middle of the night to wake him
up and say get up get out of my
grandpa's body Brandon what did you do
with him yeah and he's turned he's going
to talk about he's going to
mess Brandon up and that so I come down
this morning
and uh I was fixing uh some food and uh
he just goes by the front door standing
like this you're not getting out of here
Brandon
telling Andrew I'm not branded so you're
not getting out here well I got my stuff
down I went out the back door when I
come around I was loads out all into the
truck
still I still got one piece it's an
oxygen machine I was trying to loaded
he'd come out and try to grab me and try
to arrest me back in the house so I got
away from him and just come back here
and I decided to any drug use or
anything like that he smokes marijuana
he does take medicine he's been out of
medicine for some time does he have a
case closer I don't know he was at the
last time your mental health unit was
here
and the last time that he did this it
was kind of back in the spring
and he went down the street and knocked
out somebody's window in the car you
don't even know these people yeah so he
had money I'd save money back from his
and he paid for it and he he decided not
to press charges if he paid the damage
so he paid the damages while he's in the
hospital and he's in the hospital
yeah they gave him a shot and he
referring to the doctors and he missed a
couple of appointments in the past calls
yeah but he's been out of medicine he
doesn't want to cooperate me
cooperate with me when it gets this way
he just doesn't want to talk and just
tells me to get the F away from me and
yeah and and what's his first name can't
do it
now I can walk up on the porch and try
to get that but yeah I'll go talk to him
and uh how do you suppose last name you
know his birthday
1996. you know social
oh man I've got it written down
this is his address here
um does he have any warrants or anything
right now not that I know okay
um so you just want to see him get some
help yeah but I mean not just
so I don't know who thinks I'm Brandon
when I was up on the porch he said get
out here you know my uh
you're not my grandpa you're Brandon my
grandpa has green eyes well I don't have
green eyes yeah just argue with them and
Andrew off with your grandpa I'm not
branded yeah I don't know who this brand
is yeah let me um check him real quick
in the system and then I'll we'll go up
and talk to him we'll try to get him to
go somewhere somewhere
he did that he went to the doctors
sometimes yeah they took him to written
last time he was up at uh Riverside near
mental health unit is he a veteran
so where's this primary doctor at is it
Riverside I mean is that where he mainly
goes he doesn't have a spot no doctors
yeah he was supposed to go see somebody
in at the end of August and he missed
that where was he supposed to see them
out out there um I don't know I can hear
his name but he ain't gonna let me in
the house all the information yeah
is the front door open
any weapons
essentially he's saying that it's
progressing like last night he woke up
and
now he thinks that
this is yeah
yep nice hey Andrew
oh man how you doing today
you're not in trouble talk to me
what's going on
here
what's going on
you want to go get some help nope I'm
not going back going back where
I know what my grandpa's eyes look like
my grandpa's eyes is green his eyes is
blue
where his eyes are blue
it's not my grandpa who all lives here
me
just you and your grandpa he's not my
grandpa my grandpa two years there's a
picture of them that 45 year old right
there on the wall yeah
earlier
what's his name
what's your grandpa's name just hang out
in here
what's your grandpa's name Steve Petty
Steve Petty
okay
how are you feeling today I'm okay just
hang out in here okay buddy
um you can have a seat right there
so
your grandpa is concerned about you
that's not my grandpa my grandpa's eyes
is green I'm trying to tell you
his eyes is green not blue
so who do you think that guy is
and these are the in the option that I
want to give you is that you just walk
out of here and come with us voluntarily
I don't want to go back to the hospital
I'm tired of going back I'm not going
y'all ain't got no
no sir nothing y'all just walked in my
house I want my lawyer
no I want my lawyer
I'm not speaking I want my lawyer okay
look you can get a hold of your lawyer
do you know his name
you're gonna have to do that at a later
date
but right now
we're gonna go out here and we're gonna
go to the hospital and you're gonna go
tell them
that nothing's wrong with you
and then there's nothing wrong with me
why can't y'all leave me no Andrew we
gotta talk man
Andrew we're really we got to work
through this guy you gotta oh I'm not
going back to the hospital this
ass ain't my grandpa that is your
grandpa no it's not no it is no it's not
it is no it's not what my grandpa's eyes
is green this eyes is Blue can we
keep things at a calm level okay that's
what we're trying to do okay
like we explained to you
we would like for you to go willing I
want to go with my real family I know
who my real family is so let's let me
help you get to that point okay let's
get that figured out but we can't do
that standing here screaming and yelling
okay Andrew because he's saying that
it's like escalated to the point he's
grabbing him
saying you ain't leaving
anyone said he came up and grabbed him
in bed and was like
Grandpa's body Brandon
okay
okay Andrew this is what we're gonna do
we're gonna walk over this car
and we're gonna go
you don't have a choice
you
is there a hospital
yeah we're getting in this Cruiser right
here
Andrew
you want to go in handcuffs is that what
you want or you can just get in the car
uh this is fun
we understand Andrew and I did
it's got to be difficult
[Music]
we're gonna take those off okay we just
gotta calm things down all right you're
a big dude and I don't really wanna
with you
where is on where's your phone I want
money okay we'll go get yourself okay
here hold on a second let me grab that
seat belt
[Music]
appreciate it
thank you
where's your phone at it's on the
computer desk so you want your phone and
your headphones nope
you've been to the hospital before
I'm still trying to be courtesy to you
in this sense which hospital did you
like which one did you dislike
thank you
[Music]

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