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On December 20th, [music] 2024, officers responded to a Best Buy for a call of a repeat scammer attempting to commit fraud. >> Hi ma'am, I'm with police. So, we are just going to detain you for a second, all right? You're just under investigation right now. >> We appreciate your ongoing cooperation. I'll explain a little bit more once we go outside so we don't have to blast your information. >> Is this your credit card? Is that your ID? >> And then this product um >> So, just so you know, you're not under arrest, you're just detained right now. Uh we're just investigating a fraudulent return. So, we'll ask you some questions and then we'll try to get >> Um So, they're calling in because they're saying you're trying to do a fraudulent return. Can you tell me what's going on? >> I'm just buying Christmas gifts. >> Buying Christmas gifts? >> Yeah. >> Okay, so are you here to return anything tonight? >> Tonight with the the Polaroid, which I have a receipt for. >> You were returning the Polaroid? >> Yeah. >> Okay, when did when did you buy that? >> Uh I would say within the last 2 weeks. >> Last 2 weeks? Okay. >> And I bought the uh tablet which I don't know if he charged my card. >> The tablet? >> Yeah. >> From tonight or >> tonight. >> Okay. >> Uh I have to check my credit card statement because I can't remember if he processed that. >> Okay. >> I don't think he did. No, because he was trying to get me to sign up for a Best Buy credit card. >> The teller was? >> Yeah. >> Okay. >> Yeah, and so that's why we didn't go uh proceed with the transaction because he wanted to run my credit card my credit report so I could apply for the Best Buy card. >> Okay. >> Yes. >> So why do you think they're saying it's fraudulent? >> Did they say? >> Yeah, that's why they called. They said you were making a fraudulent return. >> I have no idea. >> Did you buy it at this Best Buy last time, the Polaroid? >> I I might have been. >> Maybe. >> say on the receipt? >> The Polaroid? >> Yeah. >> Oh, yeah, it says it. >> Yeah. I mean, I have a receipt for it. >> Okay. Any more questions you'd like to ask her? Okay, I'll walk back right now. Um, so did you bring in the vacuum and the Polaroid today? >> Uh, yeah. >> Okay, so when we review the camera footage it's going to show you entering the store with those two items. Okay, did you go anywhere else within the store or did you just go straight to the customer service to meet that employee? >> No, I brought them in through the main entrance and stuff. >> Okay, did you select anything else? >> No, only the tablet. >> Tablet? Oh, what kind of tablet? >> Uh, the Lenovo. >> Lenovo tablet. >> Okay. >> Um, they didn't have it out in the counter so I don't think they charged you anything like that. >> Yeah, but they were going to do it on my credit card. >> Okay. So yeah, when we review the camera footage it's going to show you coming in with nothing or it's going to show you coming in with the vacuum and that Polaroid camera. >> Yeah. >> How'd you carry it in? >> Uh, on the cart. >> On the cart? >> I put them in the cart. >> Uh, like that we have a cart right there? >> Yeah, the one I had. >> Okay, so it'll show those two items in there. Uh, the items should match the serial numbers on the receipt I'm assuming. >> We think so, yeah. >> Uh, have you opened have you opened them before? >> No. >> Uh, have you done anything like this in the past? >> No. >> Why would they say that you have done this before? >> I have no idea. >> Okay. They called the police before. They have a case number. We haven't got that far yet. Um Why don't you grab that case number for me then? >> Okay. Can you give me the lowdown on this gal just all together? >> Um I seen her today. We have this. Um I have all of Mary's stuff also has case number on her. For doing it over there. I think that's all I got on her. Um Stevie takes really good notes. >> When is this from? Do you know? >> [groaning] >> Oh dang. It was let me see. >> Here's your notes on her. >> Oh, we got time on that day. 12:06 06 10:39 This is like a >> [laughter] >> Everything that she's done like in the store and stuff. >> Did you guys complete the refund at the you know did she get money for the eyes or any kind of goods? >> Uh no she she didn't >> Okay. So you so >> Not tonight. >> Not tonight. Okay, yeah we know the previous ones. I know she's yeah. >> Which is why I I got myself involved in this one. I'm like we already lost enough. I don't want to lose anymore. >> Perfect. And do you guys recognize her from the previous one? >> Oh yeah. >> Yeah 1 million percent. >> Perfect. >> Um >> So what do we have? >> What do we have both What do we have? Attempted theft tonight? >> Uh tonight but well she she's listed as a suspect as well. But they recognize her from the >> So we have theft for tonight. >> Um is this a statement for today? For today? Yeah. Could you include in there that you recognize her from the previous that case that case number and just write it in there? >> Yeah. >> Um if you already did that you may have. I don't know. So you guys have pretty much got it all. Perfect. Um >> Will you put the case number >> She doesn't need to. >> No? >> No, well well you already gave it to us. I told you. >> Yeah, I gave it to you. >> Um I'm going to take photos of you. >> [music] >> Okay, so we watched the security footage and you did not walk in with either of the items. So do you want to change what you said earlier? Did you walk in the store with those two items? Okay. Did you walk in the store and pick up those items and then go to the counter? Cuz they have it on video and we just watched it. >> No. >> No what? >> No I didn't. >> No idea? >> No, I did not mean to. >> Okay, so what about the previous contacts cuz they have a running list of you coming into the store and kind of just pulling the same thing. All within this month. >> Yeah, because I'm I'm shopping. >> Are you But you're coming in empty-handed and saying you want to return stuff that you took off the shelves. >> But I received it. >> Maybe for one purchase, but the other two times that's not the case. >> What do you mean? >> You were Tonight the cameras caught you walking in empty-handed. >> Wait a minute. >> You're a liar cuz I need to go pick up my car. >> So >> Okay, we don't >> I don't have any more questions. You can search her. >> Okay, go ahead and stand up for me and then turn around. >> Can I please pick up my stuff? >> You're under arrest for organized retail theft. >> I need you to just stand there and face the vehicle. >> Do you have somebody to call? Uh no family, no friends. >> Just stay facing the car and widen your stance. Don't Face the car and widen your stance. Face the vehicle and widen your stance. >> Can I have it? >> What do I need to do? I need to pick up my son. >> I'll let you call him in a bit. >> Please. Officer. >> You're going to >> I need to pick up my son. >> Stand up. You're just delaying >> Please, officer. >> We're trying to get you out. Okay. >> What is that thing? >> Everything you were doing >> Don't. >> a certain amount of money. I don't know how much the bail's going to be. >> Officer, please. I need to pick up my son. >> We're not letting you call him. >> He doesn't have a phone. >> We're trying to help you out as much as possible. >> I'm sorry. >> You're going to jail. >> Officer, please. >> You're just delaying everything right now. >> Please, officer. >> You're going to jail. >> Can I please? What is What is going to I do to pick up my son? Is there anything I can do? Tonight? Please. >> You can bail out probably. But you got to get processed first. >> Oh my god. >> So, you think acting like this is going to make me feel better right now? >> I want a resolution. What do I need to do to pick up my son tonight? >> is you're getting This is the resolution. Taking up the whole entire day. You're going to get processed. >> Oh my god. >> Then bail out. But if you keep acting like this, it's going to be delayed getting out. >> I need to I need to pick up my son. >> You're not going to do that right now. >> How long will it take? >> First of all, how old are you? >> I'm 42. >> Okay. Start acting like it. You're acting like a child. >> I'm worried about my son. >> And that's why we're That's why we're not trying to let you make a call. We don't have to. You're not entitled to a call. >> Officer. >> Is she searched? >> Yeah. >> Put her in the car. >> Let's go. >> Oh my god. I need to pick up my son. Oh, I'm so sorry. >> thought about that. I'm so sorry. >> Um, can you just hang out here while we go get the statements? >> She did the same thing at Lowe's, too. >> Yeah, probably. >> The woman was charged with organized retail theft. 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