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Edit Transcript - Airport Hyatt Meets Toughest Customer Ever Before Massive Surprise!
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Airport Hyatt Meets Toughest Customer Ever Before Massive Surprise!
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What you're about to see started as a typical reasonably priced stay at the Dallas Fort Worth Airport Hyatt Hotel. What could possibly go wrong with that? On September 7th, 2024, the Dallas Fort Worth Airport Police Department was called to the scene at that airport hotel. >> So, um, so this guest has been here 10 days like walk-in reservations without they didn't come here with a reservation. They just walking over here create the reservation. They same thing every day every day. Every day >> uh refusing any housekeeping services nothing no one no one entering the room just leave the food outside and the 8 days um the credit cards declining. So we've been knocking on the door we left the letter then update the method came in. he refused to come out at all and um didn't talk to us at all. So, this day we opened the door manually. >> Mhm. >> Uh we let him know that we're going to come in and let the um open the door manually. >> Um and he's sitting meditating, not communicating with us at all. Um just refuses to come out at all. >> Okay. >> Nothing. He has um as a male and then the children is in the room. >> Children as well. >> Yeah. The child I'm sorry. Yeah. >> Okay. >> Gotcha. >> Yeah. I mean the child is speaking but um he said that father um >> meditation >> meditation on here since >> you just want him out. >> Want him out and he has me payment. Yes. I have to take the off the payment and get the payment bill. >> DFW airport police. Hey. Hello. >> DFW airport police. >> Yeah. >> Hey, can you can you come out for me? >> Hi. >> Hey, sir. How you doing? >> Step out for me. >> Who else you have in there? >> Who else do you have in the in the hotel? >> My son. >> Okay. Step out. >> Come on out here and talk to us. >> Step out. >> Step out and talk to us. >> Step out and talk to us. Okay. I can You can come in. I can talk. >> Okay. >> I I feel comfortable staying in my room. >> Okay. >> All right. >> You guys want to hold this open for us? >> Can turn some lights on. >> All right. >> How are you doing? >> Yeah, doing good. >> Hey, uh >> identifying. >> Yeah. You have any ID on you? >> Yeah. You want to see my ID? >> Yes, sir. about it. >> All right. So, uh management staff have said that you >> uh they didn't tell me I didn't pay anything. I gave my credit card details to them. >> They they said the credit card declined. >> Oh, >> they they didn't notify me. How can >> using services to you? So, they want you out. Okay. You have to pay your services that you you How long you been? 10 days. How long you been here? >> Mhm. >> All right. So, you need to pay your services and then vacate the premises. Okay. >> Do that. >> Yes, sir. [clears throat] In case >> Okay. Well, we need to take care of that now and then you need to vacate. >> Yes, sir. >> No. >> Yeah. Now. Right now. So, you got to pack up >> and and uh >> Yeah, I do it. See, I need to pack up. It's going to take some time. >> Yeah, we're going to >> It's not Well, we're going to stand right here till you I I don't understand um why police have to involve in this. It's a very normal scenario like you checking into the hotel, stay into the hotel >> and you check out out of the hotel. Why you guys need to move on? >> What's happened when you when you checked in? How did you do it? You walked in, checked in? >> Yeah. >> Okay. Uh, did you rebook? >> You had a reservation? >> Uh, I'm not sure like didn't rebook. Uh, I checked out and like it came in. >> So, you checked out. >> I couldn't check back in. >> Yeah. >> Okay. >> We couldn't find any other hotel >> any other hotel nearby. So, we came back in. >> Okay. All right. And you just use the same card that you have on top. >> Okay. And Okay. I I gave a maybe different card but I gave my credit card to them and uh um they didn't notify anything uh saying we gave the we gave the letter yesterday and then everything is located in our system >> letter received anything uh inside my room I am in my room I haven't >> you received a notice or anything like that >> okay all right go ahead and pick it up cuz y'all do have to leave >> now do you do you have do you have a credit card right now so you can pay for the services cuz >> because the thing is is if you don't pay for the services, you go to jail for that and we don't want you to have to go to jail for that. >> No, see I I have enough money to pay for my >> Okay, then let's take care of that. So they >> I will pay. So this is this uh this is such a simple thing. I I don't get I still don't get police need to be involved in this. >> They say they been trying to contact you and they were able to get >> So that's why we're here. >> I was not notified. So now if you have an issue with that you can take it up with uh grand. >> Okay. Now they told me yeah we will take care but I can't just pack and leave the room immediately. It's going to take some time for me. >> Okay. >> I need to have a form of payment for them now. >> A form of payment. >> Yeah I will make a payment. It's not a payment. >> You have to do that. >> I came in already checking checked in. So without any reason how they can refuse the service. For example, >> that's how it is in the state of Texas. Any business has a right to refuse. So it's it's it's a clear discrimination, right? Without any issue. >> If we think that's what it is, sir, you can file a complaint uh with management and whatever you need to do. Okay? But right now, we have to handle this for for what it is right now. Okay? So right now is do you have a form of payment to pay for your services? If you do not have a form of payment to pay for your services, we will be taking you to jail. You understand? I I'll make a payment. >> Okay. So can you do that now? >> I can't do it immediately. I I have to check out. While checking out obviously I will do right. While checking out what you do, you check out pay everything. Right now you are checking out. >> How do you guys want him to pay for the services that he owes right now? >> Uh do you have a credit card right now? >> Do you have a credit card right now that they >> Okay. Can they take care of that and then they'll allow you the time to get out of the room? >> Yeah. They allow you to pack, do whatever you got to do and then you can leave. >> Okay. Sir, let me tell you while checking out I can make a payment and I can check out >> the thing is it's not going to work like that. Okay, because you owe and you do have a child too. So if you were to go to jail, do you know that that's that's not a good thing. So >> I go to jail only if I don't pay, right? >> If you don't pay, you don't pay. But I'm saying I'm going to we're we're telling you you need to pay right now. >> But you have to pay now. I will. >> Okay. up and >> then you can walk down there with them and pay and then you can come back up here and get rid of your >> get ready to go. >> I already gave them my credit card. I asked them to charge my credit card. >> Okay. Allow them to charge your credit card. >> Yeah. >> Okay. Can you Can you do that right now? >> I'm checking out. I will make a payment and >> sir. There's no when I'm checking out. You're checking out right now as of this moment. Okay. All right. They're going to allow you after you make your payment to finish packing, do whatever you got to do to leave. But right now, at this moment, you have to go down with them, make that payment, come back up here, pack, and do whatever you have to do. Okay? >> So, I'm in the middle of a lot of work. Like, I have to bath. I have some emergencies. I need to use the restroom. So, I can't just go immediately. Right. >> Okay. You can't stay here. >> Okay. That's it. >> Grab your stuff. Let's go down and let's pay. We're not going to We're not playing this game anymore. Let's go. >> Let's go. >> No. No. Without any uh >> This is crazy. You're doing this in front of your child. >> Grab your wallet, sir. >> What? >> Grab your wallet and let's go. >> So, what you why you have to involve and why are you >> are you refusing? >> I don't understand. Seriously. >> Listen. >> How many days does he >> make a payment? I will make a payment. >> There's no make a payment. You have to make the payment right now. >> I will make a payment. >> Okay. Well, let >> So, come on. Let's go. >> Let's go make the payment now. >> Let's make the payment now. You have to make the payment right now. >> I will make a payment, sir. >> I have to use a bathroom. I have to bath without >> We're not We're not waiting for that. >> So, you can come back up. >> You can come back up, man. You can come back up and do whatever you have to do. >> I need to use a urgent thing. I have to take care of my personal things first and then I have to come out. I will make a payment. So I have enough money. I have enough bank balance. >> How are you guys? >> So I was not good. >> You don't want that. >> Okay. Either what? Either he needs that or vacate, right? >> All right. You have to you have to leave. >> He just he has to leave now. They they want him out now. You don't you need to leave now. So if you're not going to pay right now, you need to leave right now. >> And that means that you can come back at once you've paid, you can come back and get your stuff. that there's no we're not playing. We're not sitting here and arguing with you. >> There's no more talking. That's your options. Okay. Either that or you going to >> Do you want to pursue charges for um theft of service? >> Without bathing. I I don't come if you don't pay. Now, if you don't use the bathroom at the jail, >> you fail to provide theft. >> Yes. >> I told you I was not notified about this anything >> cuz he will go to jail for theft of service. >> So, >> and he has a child. >> Just do it. >> I will. I will do it. So, it's time to see I I I have enough money. >> Are you saying this, but you're not doing anything to remedy the situation? >> I mean, payment, it's fine. We'll take it. They need to vacate it. >> Then you can come back here, do whatever. >> So, this is the So, this is this is the thing. >> Because you have a child, >> it's >> they they just want you out. They don't even care if you pay at this point. Just leave. No, without paying, I don't leave the hotel because I'm not that kind. I I make a full payment. I have enough. >> Okay, I I'm going to I'm going to explain one thing to you right now, okay? Because this is this is ridiculous. >> First of all, you owe Listen to me. You owe $1,600. Okay? You owe it right now. So, if you're going to stay here, you need to pay that right now. Period. If you do not, they are not going to pursue charges, but you need to vacate right now. See those are your two options and and if you're not going to follow either two of those options then you'll go to jail. >> Ma'am I don't understand this issue has to be escalated like this. This is very rude way of handling. That's all I can say and I am a guest here. I am a guest. Okay. >> Okay. >> I I've been since 5 minutes ago I was in an assumption I am paying everything. I get credit card everything. I was >> So you aren't paying everything. You're not. You owe $1,600. I ordered food even last night, right? >> They could have told me, "Oh, you didn't owe anything, so we can't give [clears throat] you food, right?" So, I was not notified till uh last evening and the website is down. I didn't order any food now. So, I don't know. So, I was not notified. >> Just take care of your business. This is ridiculous. You're you're you're acting like very immature at this point. Okay. They they are not even going to charge you at this point, but you do need to vacate. They need this room. >> That is an insult for me. Why they I I'm ready to pay my >> It's either that or go to jail. >> Go to jail, sir. >> I will make a payment. Why I have to go to jail? >> Okay, then make the payment. >> I will make a payment. Okay, make the payment. >> You cannot stay here, sir. >> The way I work is I fresh up everything. I'll take care my personal things first, then I will. >> So, how long do you need to do everything you have to do? >> I don't know, sir. Like, >> give me a time. >> Maybe like 3 4 hours. >> No, I ain't going to work. >> That's too long. Yeah, we're not waiting here three or four hours. We were called out here >> that give me a time, sir. Give me a time. I gave a time. >> Three or four hours is not going to work. >> I gave a time. You >> I will give you a time. How about that? >> How if I give you a time? How about that? >> Sir, this is this is very rude way of handling a guest here in Ayat. It's a very prestigious. >> You're no longer a guest here. >> You're no longer a guest here. >> You are no longer a guest here. >> No longer. This this way of escalation is very rude. That's all I can say. You do what's up. I don't know. I I assign on my end. Whatever is right. >> What do you guys want to do? >> What time you >> Because they're they're not they're not wanting to vacate. He wants to freshen up before he leaves. >> Wants to freshen up, pack, and then leave. >> I don't know. Normally, it takes like um 20 minutes, 15 minutes. I mean, give or take. >> 20 minutes. >> 20 minutes. I mean, I don't want you guys off time. I'm so sorry. You guys have to deal with that, but So I explained my thing and uh I need some time to vacate. Um please respect as a guest and uh I'll make a payment relatively. Simple. This is no there is nothing to escalate here. That's all I can say. >> Yeah, they're just saying that the same thing that you're saying but opposite. >> You're not being honestly you're the one that's being more disrespectful. I think that they have been very respectful and and and by the fact that you had you owe them money and they're still standing here saying that they're going to give you time. I actually ma'am ma'am I've been getting I was in another I told you even last night uh last yesterday evening I ordered food I was not notified >> has nothing to do with food this has to do with self money and if they have me listen >> we give you two days we've been knocking on the door you're not answering the door and you put a door latch on it we respect you we respect your your child and we give you a time we even let put the letter in last I to make a payment. You failed to do so. >> Uh listen, >> so here's the option. You pack everything in 20 minutes. >> Mhm. >> Leave the property and we're not going to pursue the charges or anything like that. I think that's best for you child uh child. >> That's the best option. >> So here we are we are following every rule sir. We give credit card. I've been in assumption. We've been paying everything since last evening. I was not notified. You knocked the door but listen to him. Sir, I know you're saying that you didn't receive it, but we put everything on the file. So, we have evidence. So, do not say that we didn't follow up to the follow the procedure. >> Sir, yesterday I told you yesterday evening I ordered food. Why didn't you guys notify me about I didn't make a payment? I owe money and you can refuse the service. Why did you give the food sir? Please tell me. >> It's not about the food or anything like that. >> I didn't get it here. You on your side, it's not very clear. Please, >> even my PM manager followed you, our morning manager following him. >> We followed all the procedure. I'm not going to have the conversation no longer. Either you you pay and continue as a guest. That's our options. We respect you. But trust me, if you make a payment and you stay and you happen to same, we're going to we're going to charge you right away. I need >> or you pack everything and leave peacefully. That's what I'm saying. >> Yes sir. >> I think that work for the both side. Do you have a method of payment right now? >> Right now I can't pay as I told you. >> You can or you can take I I can make a payment but I have a credit card. I have to take >> I don't want to I don't want to I don't want to waste the two officers over here. Do you have a payment? >> Sir, you just notified me 5 minutes ago. You have I didn't make a payment. Give me time. I will stop by. >> Even we open the manually door. We we've been let let you know verbally face to face. You ignore what we said is we you ignore what Hayden say. You we are sitting here. You're doing the medit meditation. You're not respecting us as a business. Right. >> Thank you sir. Yes I may have. Yeah. >> If you don't have a payment I give you 20 minutes. >> Sir you just notified me 5 minutes. >> I'm not sick. Right. >> None of that matters. None of that matters anymore, sir. Okay? He's giving you your options. These are the only options you have. >> Listen to these options and choose an option. >> THAT'S IT. WE DON'T KNOW. WE DON'T NEED TO. THERE'S NO BACK AND FORTH. These are your options. Okay, sir. Do you understand? >> All right. One of his options is >> make a payment and continue as a guest or leave the property >> in 20 minutes OR LEAVE THE PROPERTY IN 20 MINUTES. >> That's it. I DON'T WANT WE DON'T NEED TO. THERE'S NOTHING ELSE. >> You're here. We are following every rule. Okay. You give 20 minutes. I want 4 HOURS HERE. >> YOU GIVE 4 HOURS. >> OKAY SIR. YOU DO WHATEVER YOU WANT. Okay sir. Please. That's all. You respect as a guest. If you don't respect me as a guest and I am a I >> don't work for the hotel. [laughter] >> We don't work for the hotel. >> I am I work for the police department here. >> Sir, I know you work for the state. I'm following every rule here. If you think if you have >> You're not following No. Okay. You may be following all the hotel rules. Okay. >> But at this point, you're not following the law. Texas law. >> What? What is the Texas law? >> Texas law. YOU HAVE TO PAY FOR THE SERVICES. >> YES, SIR. >> YES, >> I am paying. >> You have to pay for the services. Have you paid for the services yet? >> Yes, sir. >> No, you have not. >> I am. >> You owe something. >> Listen, listen. >> You have not paid for the services, sir. >> No, you have not, sir. >> You are telling they're telling me right now that you have not paid for the services. >> How come they didn't notify me, sir? I don't we DON'T CARE ABOUT THE NOTIFY. >> It's very important. >> The notify is is something you take up with management or whoever. All right. The pay for the services is state law. Okay. That's the law. >> If you do not pay for the services, you will go to jail. They're giving you the option to pack up in 20 minutes >> and your son will go to child protective services. >> If you go to jail, he will go to child service. Here >> I'm just telling you. Okay. So you have your options here, sir. >> You have your options. What option are you taking? >> Sir, >> are you going to pay now? >> You asked me for a time. I gave a time. So um I need at least 4 hours. >> You got to give him 4 hours. >> Okay, >> Dad. >> Now what? Focus. You What do you have to do? I am falling. Can you >> go? Go. You got 20 minutes. >> You got 20 minutes. >> You got 20 minutes. >> We will wait. >> We'll wait right here by THE DOOR. >> WE WILL wait 20 minutes. If you're not around 20 minutes, you're leaving handcuffs. I'm telling you, >> start packing. >> Start packing. >> We'll just stand here and wait. >> That's crazy. Don't Don't shut the door. >> Don't shut it open. >> That'll stay open. >> It's not packaging. That's it. >> I'm not doing it, sir. I have every right to stay in my room. It's my private thing and you are coming into my room and you are necessary. >> Call for a supervisor. >> 709. >> We're going to bring a supervisor out here. >> 709 7:05. We're going to be at room 4:30. Going to have to get a key card from a worker. >> When I am right. When I am right, >> I have every right to say what I want. >> Sir, >> I'm so sorry you have to deal with this. >> I will take care of myself. >> He was on the phone with his mom. Is he on the phone with the boy? >> Are you Are you having are you on the phone with your mom? Your mom? >> Hello. Um, ma'am, uh, this is Edward. I'm a I'm a room operation manager at the Grand High. So, >> yes. Could you ask him cuz he's been staying for 10 uh 10 nights and the past two nights the credit card is not going through it and then we've been informing him to pay and he failed to do so right now and we've been notified. Ma'am, we get we already gave a lot of times two days. Yes. It's not now it's not matter about the pain he needs to leave the property. >> All right. That is a gelable offense. >> Okay. So if he does not either So if he does not either pay for the services and leave or pack up right now and leave, he will be going to jail. And your son and listen listen I'm not finished and your son will be going with child protective services. So it will he will be taken away. >> Okay. So I need you she's out of country. So I need you to talk to your husband. Tell him start packing and leave the airport now. Okay. I'm going to put your husband on the phone and you can talk to him. Okay. >> It's been all 10 minutes. >> I know. Well, I have a supervisor coming to kind of >> that don't work. My wife can't get through. >> Yeah. And it's sad because it >> people put their kids in those situations. It's just crazy. >> We don't care. I mean, of course, this case, we don't care about the money. It's just >> right. And and I get that. And if they get out and they don't, you know, that's fine. But I So go ahead and explain. >> All right. So this is the deal. This the deal. All right. So this guy has been staying here for the past 10 years. I mean 10 days. All right. The last two days his credit card declined. They contacted him multiple times to tell him, "Hey, your credit card declined. You need to pay for it." >> $1,600. >> $1,600. You need to pay, you know, for these two days. >> It's not 16, but it's piling up. So he has ignored them. Today they made entry, made contact with him. He's >> refusing. refusing to pay. >> All right. So, they said, "Okay, look, >> just leave. We're not going to charge you or anything like that. Just pack up your stuff >> and leave in 20 minutes." >> He's refusing to pack. >> Like, I'm not packing. I can pay for it. I can just pay for it. Give me four 4 hours. I will shower, pack up, and leave. She says, "I don't think he's going to leave." But, um, >> but they don't want that. They want him out now. >> They want him out. And so you guys are going to come the charge just to have him vacated. >> Yes. >> Yes. >> Okay. >> But he's not he's refusing. >> Even we give him an option to pay right now to continue as a guest if he refuses that. >> Okay. So he's got bold option either pay to continue being in. Okay. >> Or get out or get out in 20 minutes. >> 20 minutes. >> And it's already been 20 minutes, but he's he's even refusing that. And they said they don't they won't even pursue charges for the 1,600 that he already owes as long as he gets out in 20 minutes. 20 minutes, but he's refusing that. >> And you guys explained this to him and >> and his options. >> Yep. And his wife also that's on the phone. >> She he has a small child in there. >> Mhm. >> Okay. With him. >> All right. Do you have a credit card to pay for um your extended stay here to continue staying here now? Do you have a credit card that would work now? >> I have uh few credit cards, ma'am. >> So, where is it? Could you could you pay for your stay to stay another day or two? >> Ma'am, I can make a payment, ma'am. >> Do you have a credit card to give to a hotel? >> I'm checking out. I I'll make a payment. >> No, no, no, no, no. That's not what I asked you. Do you have a credit card now to pay for your stay >> to stay here? >> To continue to stay here? >> Yes, ma'am. >> Yes or no? Um, >> may I have a credit card? >> May you have a credit card? Could you give it to the manager so that he could put it on file and go ahead and >> I already gave a credit card? >> That card does not work. It's declined because it's >> un stop by the front desk. I will give a new credit card. >> No, you don't get that option. I need you to understand. And they didn't call me here to give you more option and more time. I'm here to explain to you two options. Manager has said they will eat the charges. They'll come to charges for the days that you've been here. You have to leave in 20 minutes. 20 minutes has expired. We'll give you another 20 to get this child ready. All right. >> No, no, no. Listen. No. I'm speaking. I'm speaking because my officers and management have spoken to you a lot and they've listened to you a lot. So, I'm speaking. You get you pack all your stuff up and you leave the the hotel and you figure out where you need to go. You don't have to pay. They'll they'll comp your charges for the days that you've been here. Or no, no, listen to me, please. If you don't do that, you will be taken to jail and they will press charges for theft of service and your child would go to CPS. Your child No, no. I want you to listen exactly what I'm saying. CPS will be called, your minor child will be taken from you and will be given to the state of Texas until someone else could come get him and you will go to jail for theft of service right now. There are no other options for you. No. So, you've got 20 minutes. >> Okay. 20 minutes and we standing right here. We're not leaving the room. No, no, no. So, if you've got a credit card, I need that or we're going to take you into custody. >> That's sad that you you're going to >> put your put your child in a simple thing and they I was not notified otherwise I could have pay made a >> give me the credit card to pay it and let's get you we'll you'll get us out of here. >> Ma'am, I have to back. I need to make my change but everything will make and we'll stop make a payment. >> I'm going to step out and get start calling CPS. Okay. >> As soon as I get CPS and get an idea, we're going to go 95 with him. Are you willing to press charges for the unpaid amount, sir? If he doesn't leave on his own. >> Yes. >> Okay. >> All right. 20 minutes. >> 20 minutes. >> You got 20 minutes. >> 20 minutes. It's now 12:30. No, listen to me. It is now 12:30. At 10 minutes to 1. No, it's now 11:30. 11:30. At 10 minutes to 12, I am going to come back in here. And if you cannot furnish a credit card to give this guy, you you're going to be taken into um custody for theft of service and he's going to CPS. That's it. Come on, let's go. >> Okay. >> And this door does not shut. >> No, this door don't stay shut. >> Nope. This door stays open. >> All right. We're going to do that. So, in 10 minutes, so I'll start calling GPS. And um this is your Lego. >> Here are your Lego pieces, kid. >> These are all your Lego pieces. Put it up. Okay, there you go. >> Is this all your stuff? >> No, this is the bed sheet. >> That's a bed sheet. So, you got that like that? >> Yeah. all the stuff. >> Okay, so everything's packed up. >> I just have to wear my shirt. >> Okay, put your shirt on. Put your shirt on. It's already done. >> Will you listen? >> Put your Put your shirt on. Put your shirt on. >> Catch our private stuff, please. >> Well, we're going to have to move this stuff out anyway when you go to jail. This is all going to go with you and he's got to go to CPS. Do you have your little bag that you want to take to CPS? >> Please. >> Do you have a bag that you want to take with you to CPS? >> I don't have. And then I guess we'll give you the information on how to retrieve your child. >> Okay. K. Okay. Don't worry. >> Car. >> Go ahead and get a shirt on. Go ahead and get a shirt on. >> All right. Are you ready? You want to hold the door, sir? Get up for me, please. >> Go ahead and stand up. >> Stand up. >> Stand up. You're going to jail. >> Over here. >> Come. Come on for me. Come. Come, sir. >> Stand up. >> Go ahead and stand up. >> Stand up. Stand up. >> Stand up. >> Thank you. >> Stand up. Stand up. >> Where's your shirt? >> Stand up. Put your hands behind your back. >> Shirt. Go this way. This is crazy. >> Okay, it's going to be okay. We're going to call your mom and we're going to um definitely come get you. Okay. What is your name? >> 709. We're going to have that subject in custody. >> That's my shirt. Okay. >> 709. Can we get a transport unit downstairs? >> I'm going to go with you. My fault theft of service property is >> you have no family here. You're you're you're allowing your child to go to CPS, child protective services. That is insane to me. I would never I would never allow my child to go to child protective this way. >> That is just insane to me. If this is what you have to do, >> insane to me. >> This is how you treat me. That's okay. >> We're not treating you anyway. They they were going to comp all that money. >> Silly thing for me. Like, >> okay, >> I can make a payment all this money. It's your wish. If you want to handle me like this, you >> we're not handling you disrespectfully at all. >> We're going to put say keep it. So, I'm going to grab it. He He'll have a wallet that I'll bring down to the thing, but we're going to grab all that. put that in the car and then transport the child in just calling CPS now. So, sorry, but just trying to do it to where we're not like stuck. >> Yeah, >> it's just easier if somebody else transports that. >> He does. He's got the ID right here. >> Just >> Yep. $1,600 though. No, it's a it's at least a class B >> and they were going to comp it at all. They just wanted him to leave and he refused to leave CT at all. >> Uh we didn't he just refused to he refused to leave the hotel room. He wouldn't leave. Hello. >> We'll go into the office and um we've got some paperwork to do and then I'll turn the kid over to you and stuff and I just need some correct spelling of names and stuff because I I couldn't hear your cousin very well over the phone and she and she was distraught too so it was hard to understand what she was saying. Write your cousin's full name if you know it for me because I was unable to get her correct spelling of her name, please. >> Okay. >> Dad refused to to leave on his own. He refused to go. He said he's not coming. >> And um >> very unfortunate. I don't know why he did. He knows about US very know the law here. >> So we tried. We really tried. We pleaded. I pleaded with him. my my officers pleaded with him, just pack up and take the child and leave and, >> you know, figure something out. Um, they're allowing you to leave without paying. Just go. >> And, um, >> see, uh, I don't know, maybe it's credit card, but he's the guy with good money. >> So, I don't understand what he was >> why. I don't understand the why. >> Yeah. >> He kept saying, "Whenever I'm ready to check out, I'm going to pay." So I said, "Well, give me a credit card. Let me give it to the manager. Take care of this. You could check out now or you could stay if you could pay." He refused. He absolutely refused. So um >> so another cousin also is on the >> and we'll be right back. Okay. >> I have one question. So if you want to inquire about his dad, um so where should we go? >> I will give you the number to the jail when I'm done. So, let me take care of um the kid first >> and then when I come back out here, I'll give you all their number, too. >> All suspects are innocent until proven guilty. Thank you for watching.
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